We're back talkin' shop with Elsa Mitchell, the hilarious business mentor. We cover everything from her journey from hairdresser to coach, to why backing your team (especially apprentices) is the future. We get real about salon culture, the marketing shifts happening, and what it actually takes to run a successful salon in today’s world.

Elsa's Instagram

The Bossy Bitch Podcast

More from Elsa

⁠My Instagram⁠⁠⁠⁠⁠

⁠⁠⁠⁠⁠⁠⁠⁠⁠The Biz Tool Boutique⁠⁠⁠⁠⁠

⁠⁠⁠⁠⁠⁠⁠⁠⁠The Nest Hair Boutique⁠⁠⁠⁠⁠

⁠⁠Ecomm Brand

In this episode, I’m diving into some big shifts I’ve noticed in the salon world lately—especially around how (and when) clients are booking. Spoiler: last-minute appointments are the new norm, and it’s throwing a lot of salon owners off.

I’m sharing some strategies to help you keep clients engaged—think email, SMS, and why just posting on Instagram isn’t enough anymore. We’ll also chat about paid ads (yes, you probably need them), how to make them work without wasting money.

⁠My Instagram⁠⁠⁠⁠

⁠⁠⁠⁠⁠⁠⁠⁠The Biz Tool Boutique⁠⁠⁠⁠

⁠⁠⁠⁠⁠⁠⁠⁠The Nest Hair Boutique⁠⁠⁠⁠

⁠Ecomm Brand

I'm officially BACK and I have so much I need to tell you! In this ep, I touch on why leaving your business is the best thing you can do and how I was able to do so without it falling apart. And how, whilst I was away, I was able to double the amount of new clients with this strategic team comp.

Find all the info HERE of my strategic team competition!

My Instagram⁠⁠

⁠⁠⁠⁠⁠⁠The Salon Rebel Instagram⁠⁠

⁠⁠⁠⁠⁠⁠The Biz Tool Boutique⁠⁠

⁠⁠⁠⁠⁠⁠The Nest Hair Boutique⁠⁠

⁠⁠⁠⁠⁠Quit-Proof Front Desk⁠⁠⁠⁠⁠⁠⁠

⁠⁠⁠⁠⁠⁠Charlii E-Comm Brand

In this episode, I sit down with my oldest team members, LeChelle and Shantelle, and discuss their experiences within the hair industry, and the journey of how they ended up at my salon, The Nest Hair Boutique. We have a lot of laughs within this episode, so sit back and enjoy!

My Instagram⁠

⁠⁠⁠⁠⁠The Salon Rebel Instagram⁠

⁠⁠⁠⁠⁠The Biz Tool Boutique⁠

⁠⁠⁠⁠⁠The Nest Hair Boutique⁠

⁠⁠⁠⁠Quit-Proof Front Desk⁠⁠⁠⁠⁠⁠

⁠⁠⁠⁠⁠Charlii E-Comm Brand

This week's episode is brought to you from Canada! I talk shop with Tress from Kharma Salons about her journey in the hair industry, from starting as a hairstylist to opening her own salon. We cover all the bases in this 2-hour podcast episode!

Tress' Instagram

Kharma Salons Instagram

Kharma Salon

My Instagram

⁠⁠⁠⁠The Salon Rebel Instagram

⁠⁠⁠⁠The Biz Tool Boutique

⁠⁠⁠⁠The Nest Hair Boutique

⁠⁠⁠Quit-Proof Front Desk⁠⁠⁠⁠⁠

⁠⁠⁠⁠Charlii E-Comm Brand

In this two-part episode, I talk all things numbers with Vicky Krishnamurthy, director of Glide Accounting! From tax bills to financial planning and business money moves (or money mistakes), we had so much to say on the matter, we had to split it up.

More from Charlie:

⁠⁠⁠My Instagram: ⁠⁠⁠

⁠⁠⁠The Salon Rebel Instagram: ⁠⁠⁠

⁠⁠⁠The Biz Tool Boutique: ⁠⁠⁠

⁠⁠⁠The Nest Hair Boutique: ⁠⁠⁠

⁠⁠Quit-Proof Front Desk⁠⁠⁠⁠

⁠⁠⁠Charlii E-Comm Brand

In this two-part episode, I talk all things numbers with Vicky Krishnamurthy, director of Glide Accounting! From tax bills to financial planning and business money moves (or money mistakes), we had so much to say on the matter, we had to split it up.

Stay tuned for part 2 next Friday 🥰

More from Charlie:

⁠⁠My Instagram: ⁠⁠

⁠⁠The Salon Rebel Instagram: ⁠⁠

⁠⁠The Biz Tool Boutique: ⁠⁠

⁠⁠The Nest Hair Boutique: ⁠⁠

⁠Quit-Proof Front Desk⁠⁠⁠

⁠⁠Charlii E-Comm Brand

I needed a break from talking about social media...so here's some old-fashioned marketing techniques you may have forgotten about.

Quit-Proof Front Desk⁠

More from Charlie:

⁠My Instagram: ⁠

⁠The Salon Rebel Instagram: ⁠

⁠The Biz Tool Boutique: ⁠

⁠The Nest Hair Boutique: ⁠

⁠Charlii E-Comm Brand

Get ready to hear some juicy and slightly unhinged money moves that I did in the early stages of my business to take it to the next level. And a sneak peak of my new digital tool, Quit-Proof Front Desk, launching soon that will change your business operations!

Quit-Proof Front Desk

More from Charlie:

My Instagram:

The Salon Rebel Instagram:

The Biz Tool Boutique:

The Nest Hair Boutique:

Charlii E-Comm Brand

The episode you were all waiting for...Chantelle from Viva La Blonde joins us in the studio to talk all about her experience with her salon being an overnight success on social media. And the rapid growth and challenges that came with that. We chat about influencer marketing, being a business owner and the difficulties and thoughts that come with owning a salon.

Where you can find Chantelle:

Chantelle's Instagram: https://www.instagram.com/chantellecastle/

Viva La Blonde: https://www.instagram.com/vivalablonde/

More from Charlie: