So you need an inspection to determine if your claim’s product loss has subrogation potential. Following up on their rundown of how carriers can benefit from identifying subro. David Riggs, Chief Operations Officer for Engineering, Fire Investigations, and CTL; and Professional Engineer Adrian France once again chat with host Chris Nichols – this time to outline the process for adjusters from first notice of loss to storage after an inspection.

Additional Resources

• About Alpine Intel: https://bit.ly/3QVtuiJ
• Alpine Intel Resource Page: https://bit.ly/3QVpfUA

Additional Plumbing and Subro Resources:

• Case Study: Valve Failure: https://bit.ly/3QWEf4i
• Article: Five Ways to Streamline the Subrogation Process: https://bit.ly/4bykJDF
• Article: Do I Have What I Might Need to Subrogate?: https://bit.ly/3V9aXCd

In this episode of Alpine Intel’s The Savvy Adjuster Podcast, host Chris Nichols speaks with David Riggs, Chief Operations Officer for Engineering, Fire Investigations, and CTL; and Professional Engineer Adrian France. They delve into the importance of identifying subrogation potential, common plumbing losses seen in the Component Testing Lab (CTL), what the experts look for to determine if the failure was caused by a manufacturer’s defect, and exploding toilets! Listen and learn what steps you can take to protect your plumbing evidence and more to ensure you don’t let subro opportunities pass you by.

Discussed in this Episode

• What is subrogation?
• How experts identify the cause of failure based on received evidence
• How to protect evidence against spoliation
• Common plumbing conditions assessed at CTL
• Real stories of how Alpine Intel has helped with subrogation

Additional Resources

• About Alpine Intel: https://bit.ly/4auwg5K
• Alpine Intel Resource Page: https://bit.ly/4dSbL5S

Additional Plumbing and Subro Resources:

• Article: Common Toilet and Bathroom Plumbing Failures: https://bit.ly/4bqJWju
• Guide: Subrogation Basics for Claims Adjusters: https://bit.ly/4bzwRo8
• Article: 3 Adjuster Questions a CTL Should Be Able to Answer: https://bit.ly/44WFKWi

Many indicators of damages to HVAC systems can be found via visual inspection. Following up on their discussion about various weather-related perils in episode 3, Alpine Intel’s Technical Director Curt VanNess and Technical Field Manager Chris Molnar join host Whitney Boles once again for a brief look at other causes of loss that evidence surrounding these systems may indicate.

Additional Resources

• About Alpine Intel: https://bit.ly/3V88Uyi
• Alpine Intel Resource Page: https://bit.ly/3Vb2tKO

Additional HVAC Fundamentals:

• Guide: Wind Damage to HVAC Condensing Units: https://bit.ly/3UZWCa6
• Article: Lightning, High Voltage Surge, or Wear and Tear?: https://bit.ly/4bjIjnz
• eBook: Ins and Outs of Hail-Related HVAC Claims: https://bit.ly/4bR3z43

The Savvy Adjuster Podcast host Whitney Boles speaks with Alpine Intel’s Technical Director Curt VanNess and Technical Field Manager Chris Molnar about HVAC equipment and their experiences with HVACi and beyond. They discuss the fundamentals of common HVAC systems and how adjusters can address claims that include them in the face of changes in climate, codes, and technology.

Discussed in this Episode

• HVAC equipment common in geographical regions
• How codes and regulations affect repairs vs. replacement
• Residential vs. commercial inspections for claims
• How weather conditions can affect HAVC equipment
• How arcing and other electrical damage manifest on equipment
• Hints the surrounding area provides during an HVAC assessment
• What an HVAC assessment offers and examples of real inspections

Additional Resources

• About Alpine Intel: https://bit.ly/3WUtV0C
• Alpine Intel Resource Page: https://bit.ly/44V02z6

Additional HVAC Fundamentals:

• Webinar Recording: HVAC Systems 101 for Adjusters: https://bit.ly/4ayCGAP
• Article: The Effect of the 2024 Refrigerant Changes on Claims: https://bit.ly/3yDBnmB
• Guide: Residential HVAC System Cheat Sheet: https://bit.ly/4avBY7e

Evidence of winds strong enough to damage shingles goes beyond the roof. In this mini episode, Chris follows up with Kevin Huelsman and Gary Ellis about collateral indicators, weather data, and other evidence the experts look at to verify claimed wind damage.

Additional Resources

• About Alpine Intel: https://bit.ly/4boaL7M
• Alpine Intel Resource Page: https://bit.ly/4buIGvz

Additional Wind and Roofing Resources:

• Wind Damage to Asphalt Shingles Webinar Recording: https://bit.ly/3KavqjR
• Article: Wind and Other Damage to Shingle Roofs: https://bit.ly/4dMWNhj
• Guide: Wind Damage and Other Losses to Asphalt Shingles Guide: https://bit.ly/4dUa5sn

The Savvy Adjuster Podcast Host Chris Nichols speaks with Alpine Intel’s Technical Education Trainer Kevin Huelsman and Donan Engineering Professional Engineer Gary Ellis about the big questions surrounding wind damage to asphalt shingle roofs, including evidence of wind damage, variables influencing shingle lifespan, other common causes of loss, and why an assessment by an expert can help adjusters make accurate and fair decisions about these claims.

Discussed in this Episode

• How to define wind damage [05:25]
• Why shingles exhibit wind damage the way they do [10:45]
• What variables influence the shingles’ lifespan [12:35]
• Other causes of loss frequently claimed as wind damage [24:14]
• Which conditions are most likely to generate roof claims [34:30]
• Real examples of wind-related roofing assessments [39:47]

Additional Resources

• About Alpine Intel: https://bit.ly/3VeudhS
• Alpine Intel Resource Page: https://bit.ly/4dSwtSS

Additional Wind and Roofing Resources:

• Webinar Recording: Wind Damage to Asphalt Shingles: https://bit.ly/4bsyOm9
• Article: Wind and Other Damage to Shingle Roofs: https://bit.ly/3Vb8zLj
• Guide: Wind Damage and Other Losses to Asphalt Shingles Guide: https://bit.ly/3WLjz3c