Londa and David return to Florida after a quick trip back home to Washington State. Flying out of Pasco is still a treat. This episode touches on everything from the raised minimum wage to business academics. It is a must listen!

David and Londa discuss buying a large appliance and touch on the need for online marketing and offline marketing to reference one another…that and fondue

Londa gives four tweaks to improve a customer's first impression of your business. This is a must hear episode!!!

Join Londa and David as they discuss possible trends and changed in consumer expectations in a newly reopened, post Covid marketplace.

Londa and David dissect the sales process in a jam-packed episode of the session with Londa and David. They would have to charge if they shared any more content. This is a must listen edition!!!

Londa and David discuss the DISC profile and how knowing your customer can help you customize the sales process and get more bang out of each customer encounter

Londa and David discover a couple coffee shops worth discussing and find a few simple truths in customer service.

*Trigger Warning

This is the most intimate ep of the session yet. Londa and David discuss their story in an effort to openly discuss customer service in the healthcare industry.

*This episode's discussion involves divorce, rape, and cancer.

Londa and David discuss customer service successes and failures at an outdoor market! Who knew you had to be as engaging in a booth space as you do at a brick and mortar store???

A big announcement about the future of the show is made in the opening minutes, and now you can subscribe to not only listen to the session with Londa and David, but you can subscribe to watch it at home!