The Shift

The salon world has changed, and so have the rules. In this episode, I’m sharing the old habits, expectations, and unspoken norms I grew up with in this industry that I would never allow in my salons today, plus the things that were once forbidden that now make everything run better. If you want a team culture that feels modern, healthy, and actually works, this one will get you rethinking what you allow and why.

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This is the story I have never told. The one that cracked my entire life open and pushed me into the country, the career, and the future I was meant for. In this episode, I’m sharing the heartbreak that brought me to Switzerland, how I rebuilt myself from the ground up, and why I don’t regret a single part of the journey. If you’re in a season where everything feels like it’s falling apart, this one is for you.

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Training a brand new stylist will test your patience, your confidence, and your leadership more than almost anything else in the salon. In this episode, I’m sharing what the first weeks really look like, why every new stylist hits an emotional dip, and how to guide them through it without burning yourself out. If you’re in the middle of training someone and wondering if they’ll ever “get it,” this one will ground you, encourage you, and give you the mindset you need to keep going.

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Most salon owners only ask for feedback when something goes wrong. But what if feedback was your biggest growth tool? In this episode, I’m sharing how I use feedback forms to make better hiring decisions, improve my training systems, and keep my team engaged and accountable. You’ll see exactly how small check-ins can create massive shifts in culture and confidence.

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I used to get frustrated that my team wasn’t out there hustling for clients the way I did. But the truth is, times have changed. In this episode, I’m sharing how I stopped fighting it, built a brand that attracts clients for my team, and why it’s one of the smartest business moves I’ve ever made.

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Website: https://michelletannerconsulting.com/

It’s been the hardest and most rewarding year of my career, from launching my first course, coaching my first students, running two salons, and showing up here every single week. In this episode, I’m pulling back the curtain on what this year has really looked like behind the scenes..the highs, the meltdowns, the imposter moments, and the lessons that changed how I lead forever.

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Website: https://michelletannerconsulting.com/

There’s one thing that completely changed how I lead my team and it’s not money, bonuses, or meetings. It’s how I recognise them. In this episode, I’m sharing my secret to building motivated, loyal stylists through positive reinforcement, why it works, and how you can start using it in your salon today.

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Website: https://michelletannerconsulting.com/

I’ve made some big decisions in my business that looked exciting at the time but ended up costing me growth, money, and peace. In this episode, I’m sharing how I learned to slow down, plan smarter, and make decisions based on strategy instead of emotion. If you’ve ever said yes to something shiny and later regretted it, this one’s for you.

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I used to hire from emotion and fear, saying yes too quickly and hoping it would work out. But those decisions cost me time, money, and peace. In this episode, I’m sharing exactly how I slowed down my hiring process, the trial steps I use before saying yes, and how I decide in the first three months if someone truly fits our culture.

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Website: https://michelletannerconsulting.com/

Struggling to get assistants engaged, motivated, and actually adding value to your salon? You’re not alone. Training the younger generation comes with new challenges, but it doesn’t have to feel impossible. In this episode, I’m sharing what’s working right now in my own program and how you can create an assistant program that grows your team instead of draining your energy.

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Website: https://michelletannerconsulting.com/