Early in my career I learned to ask a question to prospects, “why are you shopping your insurance? “. There was one answer to that question that I got many times that really surprised me. It helped me understand that there was one thing that I had to do well to increase my attention. This episode washing through that.

The singular most important thing you can do to retain clients.

A look into the life of the owner of an insurance agency. I opened my agency in 2004. I talk about sales, marketing, staffing and retention. If you can master these 4 things, you can write your own ticket. Get in.

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The singular most important thing you can do to retain clients.

The singular most important thing you can do to retain clients.

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