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The Social Hotelier
The Social Hotelier episodes
- The future of micro hospitality, how will Space of Mind get you there? TSHS – 0032
When it comes to size, today, modern hospitality faces two extreme trends: either over-extending with large facilities featuring pools, restaurants and luxurious amenities, or paring down to the simplest form with practical, mobile concepts. Focus on the latter which are shaping the future of hospitality.Discussion with Willem van Bolderen, Architect, Partner of Studio Architects.
44 min - How can mental health issues affect an individual during pandemic. TSHS -0031
The hospitality industry faces overwhelming uncertainty and risks right now. The loss of a job and loss of stability increases a person’s risk to experience mental health issues… and they are at a much higher risk to attempt drastic actions”
Maintaining mental health is both more challenging and more important in these unprecedented times. Sam-Erik Ruttmann is speaking with Dragan Donkov
Manager Learning & Development, EMCC Accredited Coach, MHFA InstructorHow this effects leadership, how to recognise the signs of mental health issues, and how to provide help for those affected.How to seek help? How to help each other and provide ¨mental health first aid¨.42 min - The future of hospitality – What you need to know for 2021. TSHS-0030
Thrilled to speak with Willem van Bolderen, Architect and on of the founders of Studio Puisto Architects, about their the latest developments in hospitality architecture, called Space of Mind. We also discuss the benefit of wood as a building material to create sustainability sound buildings.
He also described the modern approach in using technology new way of standardising, to standardise to customise with the aid of computer aided technology.Blend of unique architecture with the aid of artificial intelligence.36 min - How will Bethlehem Reborn project revitalise Faith Tourism to Bethlehem. TSHS-0029
I spoke with Hani Abu Dayeeh, President NETOURS, and Chairman of the Board, Bethlehem University Tourism Institute.
He was reflecting on the challenges facing tourism in Betlehem Post Covid, and how it has affected people in the Palestine region.
He also spoke about
– Plans for Project Betlehem Reborn 2021 starting with the First Advent and of course about Basilica of the Nativity in Bethlehem that went through unprecedented renovations that lasted almost ten years. The Basilica has been restored to its original beauty. A symbol of humanity has been given back to the faithful all over the world and to today’s pilgrims who follow in the footsteps of the women and men who over the centuries have venerated the birthplace of Jesus.15 min - Key trends driving innovation in the restaurant industry. TSHS – 0028
Thrilled to speak with the Bangkok based Rohit Sachdev – Chief Executive Officer Soho Hospitality, about innovation and changes in restaurant and bars offerings, operating models and dining preferences. What are the KPI’s, key pillars that make restaurants and bars succesful. Rohit outlines ways to find new customers. He also talks not only experiential but actually how authenticity is key drivers.
43 min - How to inspire confidence in the events industry – USA & Global TSHS – 0027
Hospitality Insight is thrilled to have Paul Steen, Director of Global Accounts, Tonja Barwick, Managing Director and Brian Plott, Regional Vice President, HelmsBriscoe.
We will have an opportunity to hear from the global leader in meetings procurement & site selection about the state of the meeting, incentives, conferences and events industry, emerging trends and recovery efforts.We hear about the initiatives that are helping the industry to move forward.49 min - How to inspire travel confidence to the Mediterranean basin. TSHS-0026
I am absolutely thrilled to bring the following industry leaders, Dr, Hisham Zaazou, Former Minister of Tourism Egypt, Serkan Ceylan, Bodrum Promotion Foundation, Turkey, and Nikos Hadjos, Strategic Advisor, Hotel Investments , to discuss industry challenges and opportunities in the Mediterranean Region.
Serkan Ceylan:• Share with us what is the attraction of Bodrum, who are attracted to stay there.• Recap of 2019.• What was on your to-do list for 2020 and what has survived in light of COVID.• What has changed in Bodrum light of COVID.• What are the key economic drivers. Capital markets, availability of debt – Investment appetite• What are the changes in business models.• What is next for BodrumNikos Hadjos:• Recap of 2019.• Type of hotels that will perform better; immediate and midterm• Business segment recovery; Leisure, Business, Group• Markets showing recovery promise• What will not change in our industry; consumer behavior, services, guest experience, valuations etc• What is the industry sentiment in general?Dr. Hisham Zaazou
Former Minister of Tourism Egypt• Egypt has experienced peaks and valleys in tourism arrivals since 2010. Could you share with us the current situation in Egypt as an effect of the global pandemic?
• What is the industry sentiment in general?• During the challenging times of Egypt when you served as Minister of Tourism there were travel warning to visit Egypt. You were known to develop public relation campaigns to entice people to come back to visit Egypt. What lessons from the past can guide us to inspire travel confidence?• How do you see the cooperation between the Government and Private sector working together to stimulate the travel business not only for Egypt but also for the Mediterranean basin?Wrap Up
• Q&A• Future of travel• Who do you look up to for inspiration?• What have you learnt about yourself during this period?• What generous acts have you seen during the COVID lock down?1 hr 12 min - How two Nordic boutique hotels are dealing with the current Covid-19 challenges. TSHS – 0025In this podcast I am delighted to welcome Juha Mähönen, Managing Director Haikko Manor & Spa, and Peter Hogh Pedersen, Managing Director Villa Copenhagen for a discussion regarding luxury travel in Nordics. We will hear about the state of the industry, emerging trends, and recovery efforts. We also learn what valuable lessons these seasoned industry … Continue reading How two Nordic boutique hotels are dealing with the current Covid-19 challenges. TSHS – 0025 →47 min
- How will mobile technology change the future of hotel customer service and customer experience. TSHS – 0024
Discussing with Abhisek Bose and Anupam Verma, co-founders of revo-ex technologies.
How innovative hospitality solutions may revolutionise the guest experience with mobile technologies. revo-ex has developed a mobile technology solution for hotels that responds to the current business traveler needs of app based solution to provide convenient services for the hotel guests.🔴Sam-Erik Ruttmann shares videos on Hotel Tech and emerging technologies for hotels.. Tips on livestreaming and podcasting, audio, interviewing, hosting shows and interviews with world-class speakers, leading industry suppliers, top performing hoteliers, sharing about their inspiration, lessons they learned and how to make an impact to grow business.
36 min - What are the most important deep tech solutions for travel and tourism, and why they matter! TSHS-0023
What are the most important deep tech solutions for travel and tourism, and why they matter for hotels current and post covid era!
1) Latest travel & tourism industry news, as the first set of lockdowns are lifting
2) Deep Technologies based solutions for Travel & Tourism industry for the current and post-Covid era.
Links to the topics we discussed:
– China’s Smart Hotels Article – https://s.nikkei.com/3deSLOv
– Computer Vision AI-based Safety and Security Solutions – https://www.youtube.com/watch?v=ulUYr…– Personal Concierge Solutions – Revo-Ex – http://www.revo-ex.com/#how-it-works3) Deep dive analysis key learning s from AirBnB… as a technology company and a brand in the Hospitality industry
43 min
About The Social Hotelier
From the publisher's feed
A podcast that inspires hoteliers to create meaningful and memorable experiences for their customers, in pursuit of their passion.I share my views and experiences relating to hospitality, tech trends…
and also relating to humanity. I am sitting down with world-class speakers, leading industry suppliers, top performing hoteliers, sharing about their inspiration, lessons they learned and how to make an impact.