The online retail giant Amazon is known for its resistance to unions. In this week’s episode, we tell the story of what happened at one warehouse in Coventry in the UK when its workers tried to gain official recognition for the GMB union, one of the country’s biggest labour unions.

We talk to Tom Vickers, a sociologist at Nottingham Trent University in the UK, who spent weeks observing workers’ efforts to unionise at the warehouse as part of a research secondment with the GMB. And John Logan, a professor of labor and employment Studies at San Francisco State University in the US, explains why some companies, many of them American, are so doggedly anti-union. The episode also includes an introduction from Sarah Reid, business and economy editor at The Conversation in the UK.

This episode was written and produced by Katie Flood with sound design by Michelle Macklem and our theme music is by Neeta Sarl. Full credits for this episode are available. Sign up here for a free daily newsletter from The Conversation.

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• I spent months with Amazon workers in Coventry before they narrowly voted against unionising. This is what I learned
• Amazon still seems hell bent on turning workers into robots – here’s a better way forward
• Amazon, Starbucks and the sparking of a new American union movement