To mark the 10-year anniversary of the retail distribution review (RDR), we look back on how the reforms came about, what impact they had on the advice market and ask if they were a success. In this 3-part series we speak to the key players involved, at advice firms, the FCA and in the industry to dig deep into the biggest ever change for the UK advice market. In episode two we spoke to compliance consultant Phil Young and former PFS president Keith Richards about the initial impact on advice firms. We also heard from Scottish Widows’ Jackie Leiper about how banks retreated from advice when the reforms came in.