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In business, we often assume that people will choose what’s rational, efficient, or clearly beneficial. But if that were always true, every superior product would succeed, every sensible policy would be adopted, and every data-backed argument would win the day. Reality shows us otherwise.
Why? Because humans don’t make decisions like machines. We’re influenced by perceptions of status, scarcity, belonging, and curiosity. The way something is framed often matters more than its functional benefits.
Think about it:
* Why do limited editions sell out faster, even when the standard product is identical?
* Why does a higher price sometimes increase demand instead of reducing it?
* Why do brands that feel exclusive generate loyalty far beyond their logical value?
Today's story is about this lesson for leaders, marketers, and entrepreneurs - logic is necessary, but it’s rarely sufficient. To move people, you need to understand their psychology.
So the next time your idea, product, or message isn’t landing—don’t just push harder with reason. Step back and ask: How can I reframe this in a way that taps into human desire? That’s where the real magic often lies.
If you liked this story, then here is a similar one I read in Rory Sutherland's book Alchemy:
When Mustafa Kemal Atatürk, the founder of modern Turkey wanted to modernise Turkish society in the early 20th century, one of the challenges was discouraging the use of the veil. Atatürk understood that direct bans or coercion would only create resistance. Instead, he applied psychology.
Rather than outlawing the veil, he made it mandatory for prostitutes to wear it. Overnight, what had been considered a marker of modesty and respectability became associated with something disreputable. Respectable women, not wanting to be mistaken for prostitutes, abandoned the veil voluntarily.
Another classic example of the fact that people are moved less by logic and more by psychology.
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