YK Communications recently won an NTCA Marketing Excellence Award for it's bold decision to build a campaign around "poop emojis." What went into that decision and how has it been received?

https://fiber.ykc.com/?fbclid=IwAR2yWSEakgPNX6R5x1e7fXKKbKntszRQ69v7yi0PyX03KnoTkk3EcSS0R4Q

Since Peoples implemented online chat on its website it's become the perferred method of customer service for some customers and employees.

HCTC has been hosting Lunch and Learn for years in an effort to educate customers about various technology topics.

PRTC has recently overhauled their local channel by adding new shows and improving quality of its programming.

Wiregrass Electric Cooperative has partnered with Troy Cable to bring broadband to many of it's members. How does the partnership work and why was it the right move for Wiregrass Electric?

Lisa Cope, CEO of Ben Lomand Connect, and account manager Gena Barry discuss Network Support Services, a consortium of companies supporting rural broadbad providers with call center, engineering, marketing and other services.

Sandhill is exanding to two areas outside of its traditional footprint. How has the cooperative identified opportunities and readied itself to expand.

Jason Shelton has recently taken the helm as Loretto's general manager right after the company had been acquired by another telco. How has Loretto communicated with its customers and employees about these changes?

HTC's service area includes what some experts have identified as the poorest county in Tennessee and the poorest county in Kentucky. How did HTC bring fiber to both?

ATMC is using a rolling grant program to connect difference-makers in their community. Along the way, it's generating positive PR for them.