How do you ensure learning initiatives don’t just sit on the shelf? In this episode, Edmund (Ed) Monk, CEO and Co-founder of The Learning and Performance Institute (LPI), and Nolan Hout, Senior Vice President, Growth, Infopro Learning, explore how L&D programs can move beyond the shelf and deliver real results. They discuss creating strong learning cultures, the power of accreditation, and practical ways to engage learners using AI, user-generated content, and multi-format learning. Packed with decades of insights, this episode is a must-listen for anyone looking to make learning meaningful, measurable, and impactful.

What makes workplace communication succeed—or fail? In this episode, host Nolan Hout, Senior Vice President, Growth, Infopro Learning, talks with Professor Hayley Blunden, Assistant Professor of American University, Kogod School of Business, about the science behind advice vs. feedback, delegation, and virtual communication. Learn how small changes in words, tone, and context can transform relationships, boost performance, and make hybrid work more effective.

Dr. Karl Kapp, gamification expert and Full Professor, Commonwealth University of Pennsylvania, joins host Nolan Hout, Senior Vice President, Growth, Infopro Learning, to explore why adults learn best when they start with action. Drawing on his latest book Action-First Learning, Karl explains how immediate activities spark curiosity, keep learners engaged, and drive performance outcomes. From card games and escape rooms to SME storytelling and AI-powered insights, he shares practical strategies to move beyond lectures and design experiences that truly stick.

Ward Christman, founder of HR Tech Advisor, joins host Nolan Hout, SVP-Growth, Infopro Learning, to discuss how smart HR tech partnerships move beyond press releases to deliver real business impact. Drawing on decades of experience, Ward shares why open communication, aligned goals, and cultural understanding are essential, how vendors can reduce friction and win more bids through collaboration, and why ongoing management with touchpoints like QBRs is key to creating happier customers and lasting growth.

Clark Quinn, Executive Director of Quinnovation, joins host Nolan Hout, SVP of Growth at Infopro Learning, to discuss how evidence-informed learning design transforms skill acquisition. Drawing on four decades of experience in L&D, Clark explains the importance of skills over jobs, the dangers of accidental instructional design, and the critical role of practice, spacing, and iteration—while also reflecting on AI’s promise and risks, as well as the contributions of thought leaders such as Ruth Clark and Julie Dirksen.

Craig Lutz, Senior Director of Enterprise Learning at Gannett | USA TODAY NETWORK, joins host Nolan Hout, Senior Vice President, Growth at Infopro Learning, to unpack how AI is transforming workplace learning. They explore the balance between innovation and security, the role of AI councils in governance, and how tools like Microsoft Copilot and Synthesia are reshaping workflows. From pilots that reduce risk to strategies that spark creativity and efficiency, this episode highlights how L&D leaders can harness AI with curiosity and purpose.

How do you cut L&D costs by 30% without sacrificing quality?

Sriraj Mallick, CEO of Infopro Learning, reveals the AI-driven strategies behind million-dollar savings. Hosted by Nolan Hout, Senior Vice President of Growth at Infopro Learning, this episode explores the Intelligent Design Framework (IDF), hyper-personalized learning, and how human+AI synergy is redefining the future of corporate training. 

In this episode, Autumn Carter, Assistant VP, Learning and Organizational Development at Janney Montgomery Scott LLC and Nolan Hout, Senior Vice President of Growth at Infopro Learning, examine the evolution of workplace learning. From reviving the 70/20/10 model to responsibly deploying AI in regulated environments, Autumn unpacks the strategic decisions facing learning leaders today. This is a must-listen for anyone navigating budget pressures, compliance requirements, and the push for personalized learning at scale.

What if the key to fixing healthcare’s workforce crisis lies in learning and development? In this episode, Geoffrey M. Roche, Senior Vice President of Healthcare Solutions at Risepoint and Nolan Hout, Senior Vice President of Growth at Infopro Learning, explore how healthcare leaders can take ownership of learning, scale training through technology, and build future-ready teams. Perfect for L&D leaders, HR professionals, and healthcare executives looking to drive real change, not just compliance. 

What if the goal of L&D wasn’t learning—but performance?

In this episode, Theresa Zeller, Global Head of Learning Creation, Merck, speaks with Nolan Hout, Senior Vice President, Growth, Infopro Learning, about why Learning and Development (L&D) must shift its focus from content to outcomes. From aligning with business strategy to embracing AI as a co-pilot, they explore how empathy, creativity, and human judgment remain central to driving results.