Carol Cohen, Vice President of Sales Enablement and Learning Strategy at Infopro Learning and Nolan Hout, Senior Vice President of Growth at Infopro Learning, discuss the former’s career trajectory, the evolution of sales training, consultative selling, the role of technology in sales training, and much more. 

Josh Blank, President and Co-Founder, OpenSesame and Nolan Hout, Senior Vice President-Growth, Infopro Learning, engage in a conversation about the former's professional journey in the learning space, what technology he sees driving our industry forward, how companies can measure performance from their investments in training and much more. 

Dr. Sarit J. Levy, Chief Executive Officer of University Advisors and Chief Learning Officer for Zschool, and Nolan Hout, Senior Vice President of Growth at Infopro Learning, discuss the implications of Artificial Intelligence (AI) in learning environments. The discussion encompasses corporate and higher education perspectives, providing a comprehensive overview of AI's potential impact on the future of learning. 

Ryan Austin, Founder & CEO of Cognota, and Nolan Hout, Senior Vice President of Growth, Infopro Learning discuss L&D teams' ROI measurement challenges and stress the significance of Cognota's LearnOps framework. They stress the importance of measuring ROI and advocate for a mindset change among L&D professionals: ROI should be considered a core element of initial stakeholder discussions, not just a final reporting figure.

Diane Gaa, Director of Learning and Development at Sage, and Nolan Hout, Senior Vice President at Infopro Learning, discuss prioritizing accessibility in learning content, delve into the crucial significance of accessibility, and emphasize practical steps that can be taken to enhance and refine accessibility measures, and more. 

Matt Mason, SVP-Learning Enablement and Technology Director at Truist, Jeffrey Bassett, Learning Systems Execution Manager at Truist and Nolan Hout, SVP, Infopro Learning, discuss the distinction between capabilities, competencies, and skills, exploring the responsibilities associated with each. The conversation also provides valuable insights into talent development and management dynamics within the corporate environment.

Jinny Kcehowski, Global Commercial Training Director - Professional Hygiene at Essity and Nolan Hout, Senior Vice President of Infopro Learning, discuss the vital link between learning and business strategies. They emphasize the need for L&D teams to align with business goals, prioritize initiatives, and equip customer-facing employees for success. The conversation underscores the importance of businesses caring about this alignment for a differentiated customer experience, its people, achieving proficiency in the context of broader commercial strategies, and much more. 

Fraser Bowie, the founder of The Bowie Group LLC and Nolan Hout, Senior Vice President of Infopro Learning, discuss the transformative impact of AR/VR in corporate training, with examples of diverse applications. Fraser emphasizes how these technologies allow users to step into different perspectives, making them as powerful as books or the Internet. He also addresses cost considerations and potential pitfalls in AR/VR implementation, stressing the importance of identifying use cases that save money and enhance learning outcomes. 

In this episode, Adriano Lanzilotto, Vice President of Client Learning and Development at FM Global, engages in an insightful conversation about educating customers with Nolan Hout, Senior Vice President at Infopro Learning. He shares his journey, initially entering the insurance world as a chemical engineer, transitioning to a consultant engineer, and eventually delving into insurance policies and premium structures. Leading FM Global Academy, he educates global insured clients on risk and safety and emphasizes countering biases through data-driven, emotion-focused disaster prevention. 

Sales training forms the core of this podcast episode, where David O'Neal, Director of Sales Training at Integra Life Sciences, engages in a captivating discussion with Nolan Hout, Senior Vice President of Infopro Learning. The conversation delves into the fascinating journey of David's career, from his early aspirations in public education as a teacher and coach to today being a Director of Sales Training. His profound understanding of the importance of iteration and practice in becoming an expert in any field is compelling, emphasizing how the frequency of honing various sales skills in an inside sales role allows for faster proficiency and expertise. David advocates the significance of data-driven decisions in modern sales training, aligning with the evolving demands of savvy customers who seek a personalized and consultative sales approach. He highlights the importance of interpersonal skills, effective communication, and negotiation in building trust, loyalty, and successful, long-lasting sales relationships. The podcast concludes with invaluable insights on designing training programs that cater to the needs and convenience of the sales reps, embracing mobile-first engagement and microlearning while also exploring the positive impact of AI on modern training methodologies.