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We will be discussing the direction that tech support is moving in. 5G, Cloud Computing, DevOps..... everything new and evolving in the technical universe will be on the table.... more
FAQs about The Tech Evolution:How many episodes does The Tech Evolution have?The podcast currently has 7 episodes available.
December 07, 20205G and Tech Movement5G isn't just going to change speed. It will change just about everything. ...more20minPlay
December 02, 2020My View on Technology and The InternetJust a short explanation of where I stand on technology as a whole, and the internet in particular. ...more11minPlay
November 23, 2020Support Structure BreakdownThis is the beginnings for my idea of a support structure framework....more22minPlay
November 17, 2020Customer Types - Part 2Rounding out the types of customers you will likely come across in IT and Tech Support. ...more13minPlay
November 09, 2020Customer Types - Part 1Before getting into the coming tech changes and disruptions, I am putting together my idea of an ideal support organization. This starts with knowing your customer types and how to talk to them. ...more14minPlay
November 02, 2020Intro to Tech SupportA short introduction to my experience and view of tech support along with the coming disruptions to the tech industry. ...more13minPlay
October 28, 2020When will the word PHONE go away?We will be talking about tech disruptions, and how they relate to vocabulary, IT, support, and the future of the tech world. This is a short sample of how we now think of the word, "Phone."...more7minPlay
FAQs about The Tech Evolution:How many episodes does The Tech Evolution have?The podcast currently has 7 episodes available.