At The Car Wash Show 2026 in Nashville, Kendra Johnson sits down with Carl Howard, Founder and CEO of GenrRev and owner of Autobell Car Wash, and Sam Short, Co-Founder and Chief Technology Officer of GenrRev, to discuss the future of technology in the car wash industry.

Born from years of frustration with legacy systems, GenrRev was created to address common operator challenges such as expensive hardware, system downtime, disconnected software platforms, and customer experiences that fail to meet modern expectations. Drawing on Carl's decades of operational experience and Sam's background in hospitality technology, the pair explain how today's consumers expect the same seamless convenience they receive from brands like Starbucks, Uber, and Amazon.

The conversation explores how operators can eliminate friction, simplify technology stacks, improve membership management, gain real-time operational insights, and create a better experience for customers and employees alike. Carl and Sam also explain why innovation isn't simply about adopting new technology—it's about solving real operational problems, improving efficiency, and making life easier for everyone involved.

Whether you're a single-site owner or a large multi-location operator, this episode offers practical insights into how cloud-based technology, operational intelligence, and customer-first thinking can help drive growth, reduce complexity, and position your business for the future.