The Terms and Conditions of Value-Based Leadership with Noel Massie

Welcome back to Your Partner In Success Radio. I am your host Denise Griffitts, and today, my guest is Noel Massie, former Vice President of UPS’s U.S. Delivery Operations and author of an insightful book on leadership - 'Congrats! You've Been Promoted: An Essential Guide for Helping New Leaders and Their Teams Succeed' which is an essential guide for equipping new managers with the tools and strategies to lead their teams successfully. 

Noel began his career at UPS as a part-time employee in college and rose to oversee 200,000 employees and 12,000 supervisors before retiring in 2019. He now mentors young leaders and serves on several influential boards, including the Annenberg Foundation, the Los Angeles Urban League, Chapter ONE US, and the Asian American and Pacific Islander Legal Center.

He’s received numerous awards for his leadership and civic impact — and today, we’ll dive into the lessons he's learned along the way.

SPONSORED BY: This episode is sponsored by Frederick J. Fisher, a true pioneer in professional liability insurance with over 50 years of experience. As president of Fisher Consulting Group and founder of ELM Insurance Brokers, Fred Fisher has reshaped the industry with sharp insight and a deep commitment to protecting clients. He’s also the author of Claims-Made Insurance: The Policy That Changed the Industry and a founding member and past president of the Professional Liability Underwriting Society, where he earned the prestigious PLUS Founders Award. For expert guidance on liability and risk, Frederick J. Fisher is the trusted name—helping professionals secure their financial future and navigate complex insurance challenges.

Connect with Noel Massie: Website | LinkedIn | Instagram | Amazon

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