In this episode, I’m pulling back the curtain on the systems, admin tasks, onboarding processes, and team support that keep my launches running smoothly. From payment tracking and onboarding emails to private podcasts and implementation weeks, I’m sharing the surprisingly unglamorous — but incredibly important — details that make a group program work.

Inside this episode, we talk about:

• The three key support roles that help my launches run smoothly
• Why simple systems are often better than complicated ones
• The onboarding details that create a better client experience
• How we manage calendars, reminders, and communication
• Why Implementation Weeks have become one of my favorite parts of the program
• The “tiny moving pieces” most people don’t think about when creating a group program
• What helped me finally stop drowning in admin work

Listen now and get a behind-the-scenes look at what actually supports a successful launch.

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