06.22.2020 - By Path2Product
On today's episode, I sat down with Raoul Friedrich Co-Founder & Chief Product Officer at Building Radar
Here's what we discussed:
How Raoul pivoted from engineering to product and founded Building Radar
Why feature requests should never be taken at face value
How you can train other departments such as sales and customer support to deliver more valuable feedback
Why you should throw out your feature backlog and substitute it for a problem backlog
Focusing on outcomes versus outputs
How features get outdated but problems never do and how to prioritize which problems you focus on solving
How to differentiate from your competitors with better solutions that truly get at solving your customer problems, based on the real "why" of the customer's problem
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