In this episode, I talk through what internal testing is, when to use it, and when it might be a good idea to skip it!

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In this episode, I take a real-life example project about testing font styles and whether preference testing is a good fit for that particular project.

Resources

Visual testing article 

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In this episode, I discuss my approach to service mapping (blueprint) workshops and how to run them!

Submit a question -> https://anchor.fm/nikki-anderson-stanier/message (or email: [email protected])

Sign up for my UXR membership -> https://userresearchacademy.thrivecart.com/user-research-membership/

In this episode, I talk through my thoughts on freelancing as a UXR and how to navigate that space!

Chris Voth's Never Split the Difference

In this episode, I walk through my definition of a pure concept test, when and how I use them as well as the common misconceptions I see between concepts tests and other methodologies

Comparative usability article

In this episode, I talk through ways to approach a team who is "pre-definition" phase and really in a problem-definition space. I talk through strategies for setting yourself up for success so that you are helping to support your team and getting all the information you need to do very impactful research!

In this episode, I talk through strategies for working with colleagues who see you as an "expert" or "person with all the answers" - almost as if you are the actual "user." 

Ideation workshop article

Heuristic evaluation article

Going a bit off-brand in the episode (no question, just a riff) about how important it is to own and build our research processes. You don't have to copy and paste something, you don't have to feel bad if the "ideal" research process doesn't work for you - in fact, it doesn't exist! I hope this helps and is inspiring!

Resources:

TEDW open-ended questions

Build your research process (+ template)

Feedback? [email protected]

In this episode, I tackle the question, "what do you do when you're working in a team with UX researchers who are not as competent?" and give very concrete strategies to make your team more open to feedback, as well as mechanisms to put into place for continuous feedback.

Resources:

-> Start a UXR Review

-> Start an Internal Mentorship Program

-> Interview assessment (+ template)

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In this episode, I talk through strategies and tips of when and how to challenge stakeholders' plans and ideas, as well as the important difference between reactive and proactive research.

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