The UX Blog Podcast Episode 16

Go Faster: UX as a Business Strategy

Mariah Hay is the VP of User Experience for Pluralsight, an online subscription based education provider for the technology community. As a thought leader in human-centered design and user experience strategy Mariah enjoys working with teams whose goal is to craft excellence for the end user. Her experience with industrial and interaction design teams serving high-level stakeholders reflects her personal goals of directing business through design excellence from the ground up. Her expertise in implementing human-centered design product practices at the enterprise level stems from over a decade of tenure in the industry including teaching at Savannah College of Art and Design, Directing UX for Universal Mind, and serving as Director of User Experience AMC Health.

In this episode of The UX Blog Podcast Mariah discusses UX as a driver behind business strategy and how everyone can be responsible for user experience.

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The UX Blog Podcast Episode 15

From Old School Holdouts to Digital Natives

Chris Nordling made his first website in 1995, making him rather long in the tooth for a UX practitioner. In those years he's seen how people are introduced to new UI conventions, which conventions are universal and which ones are generation specific.

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The UX Blog Podcast Episode 14

Design Thinking to Build a Design-Driven Company

Andrea is a Designer, Mentor, Evangelist at Sony Mobile. Formerly at Samsung, Nokia and Virgin Media. In this episode we talk about how we can use design thinking to nurture a design-driven organisation.

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The UX Blog Podcast Episode 13

UX Culture & Enterprise Companies as Small Firms

In this episode Ben and Mark, founders of Fuzzy Math, discuss the following topics:

Building a UX culture for your clients

• Study/research your clients. Understand their needs and motivators. Customize the process
• We generally do it as part of a design project, not stand-alone. Demonstrates value.
• Teach them by showing and doing:
• • Specifically teach them the ask the right questions.
• Generally want to cancel research or not pay for it. 
• • Be flexible with your approach

Why enterprise companies turn to small firms to solve their problems

• Speed - We get dropped int complex ecosystem and deliver immediately. No overhead. No "account" people. Our designers talk directly to our client 
• Niche/focus - One thing and do it well. Can trust that. 
• Client is Tech-focused - No design, need a full time 
• Client is sales/procurement focused - Not talking to end user at any time (lot of steps between the the user and the decision maker)
• Idea stagnation - Not sure what to do next, we either do or put a plan in place
• • Flexible, highly skilled (no B players)
• Internal disagreements - Help people make decisions

Ben brings thoughtful leadership to the clients he serves and the projects he leads. As a founding member of Fuzzy Math, Ben takes great pride in delivering the best user experience and making the most of the journey along the way. As a veteran of a basement-based startup and small web
development shop, Ben understands that steady leadership and working together is the best way to overcome the tensions and conflicts that are inherent in design projects. He's enjoyed working with enterprise clients in the real estate, healthcare, and education industries.

A founding member of Fuzzy Math, Mark is a passionate defender of delivering high-value and high-quality services to his clients. At the helm, he ensures on-time and on-budget solutions that fit your needs. Mark is a veteran of startups, small businesses, and large software companies mixing the roles of information architect, user experience designer, team lead and project manager. He’s had the opportunity to lead his clients to happy solutions in the travel, healthcare, e-commerce, social media, and enterprise content management industries.

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The UX Blog Podcast Episode 12

Build Better Products with Laura Klein

Laura Klein of Users Know talks about what it takes to build incredible products.

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Laura Klein of Users Know talks about what it takes to build incredible products.

The UX Blog Podcast Episode 11

UX in the Physical Environment

Soren Luckins, founder of Büro North, talks about User Experience in the physical environment.

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Jonathan Follett, Principal at Involution Studios, talks about his book Designing for Emerging Technologies. We talk about topics such as genomics, nanobots, and artificial intelligence.

The UX Blog Podcast Episode 9

Zoos and Alcohol Abuse

Victor Yocco, an author, speaker, and UX researcher speaks about his work in research work in zoos, his experiences with alcohol abuse, and ways to design experiences for those who don't want to drink at events. Victor also has a new book 'Design for the Mind'. Head to The UX Blog for 39% off his book

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The UX Blog Podcast Episode 8

The Unsung Tablet

Chris is the UX practice director at Silicus Technologies, a Houston-based turnkey cloud services firm. Chris and his team pursue a consumer-grade standard for usable and visually immersive enterprise software.

This is part 2 of a 2 part series with Chris Lahiri, we hear Chris talk about the Unsung Tablet.

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The UX Blog Podcast Episode 6

UX Certification

Chris is the UX practice director at Silicus Technologies, a Houston-based turnkey cloud services firm. Chris and his team pursue a consumer-grade standard for usable and visually immersive enterprise software.

This is part 1 of a 2 part series with Chris Lahiri, we hear Chris talk about UX Certification.

Stay tuned for part 2 where we hear Chris discuss the Unsung Tablet.

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