Service Excellence differentiates your organization from others in your industry. Great leaders place importance on how to become the best service provider for what they do. Donna Kirby returns this week to discuss why prioritizing service excellence is necessary for success and what core drivers keep her focused on service excellence. This episode addresses questions, such as:<ul><li>Why is it important to focus on service excellence? </li><li>How does customer experience drive finance?</li><li>What keeps 96% of Blue Wahoo’s employees returning there for work year after year?</li></ul>We will continue the conversation with Donna Kirby in episode #42 by revealing 3 tactics you can use to build a culture around service. Recommended Learning: <a href='https://9principles.com/learning/service-excellence-standards/'>Service Excellence Standards</a>, <a href='https://9principles.com/learning/reward-recognize/'>Reward & Recognize</a>, <a href='https://9principles.com/learning/wcps-actions-of-excellence/'>Actions of Excellence</a>

Service Excellence differentiates your organization from others in your industry. Great leaders place importance on how to become the best service provider for what they do. Donna Kirby returns this week to discuss why prioritizing service excellence is necessary for success and what core drivers keep her focused on service excellence. This episode addresses questions, such as:Why is it important to focus on service excellence? How does customer experience drive finance?What keeps 96% of Blue Wahoo’s employees returning there for work year after year?We will continue the conversation with Donna Kirby in episode #42 by revealing 3 tactics you can use to build a culture around service. Recommended Learning: Service Excellence Standards, Reward & Recognize, Actions of Excellence

Service Excellence differentiates your organization from others in your industry. Great leaders place importance on how to become the best service provider for what they do. Donna Kirby returns this week to discuss why prioritizing service excellence is necessary for success and what core drivers keep her focused on service excellence.&nbsp;This episode addresses questions, such as:<ul><li>Why is it important to focus on service excellence?&nbsp;</li><li>How does customer experience drive finance?</li><li>What keeps 96% of Blue Wahoo’s employees returning there for work year after year?</li></ul>We will continue the conversation with Donna Kirby in episode #42 by revealing 3 tactics you can use to build a culture around service. Recommended Learning: <a href="https://9principles.com/learning/service-excellence-standards/" rel="noopener noreferrer">Service Excellence Standards</a>, <a href="https://9principles.com/learning/reward-recognize/" rel="noopener noreferrer">Reward &amp; Recognize</a>, <a href="https://9principles.com/learning/wcps-actions-of-excellence/" rel="noopener noreferrer">Actions of Excellence</a>

The Value of Great Service

Accelerate Your Performance is a weekly podcast hosted by Dr. Janet Pilcher, Managing Director of Studer Education and author of Hardwiring Excellence in Education. Every week, Janet highlights tactical and actionable strategies that leaders in educational organizations can hardwire to meet successful student, service, and people outcomes. Listen now, and you’ll see why it’s ranked by ListenNotes in the top 5% of podcasts worldwide.&nbsp;As she introduces a variety of pivotal leadership practices from the Nine Principles ® Framework, Janet underscores the importance of seamlessly integrating each practice to deliver positive and impactful results. For each leadership practice she introduces, Janet provides a solid foundation and then collaborates with coaching experts to dig deeper and demonstrate its practical application. Janet also interviews leaders and partners who excel at the tactics to hear about their implementation journeys, hurdles they’ve faced, and their notable achievements. To bring it all together, she offers a broader perspective on leadership, interviewing guests about a diverse array of topics on their paths to achieving organizational excellence.&nbsp;&nbsp;Follow for weekly insights and actionable strategies to accelerate your performance and become your best at work!&nbsp;

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Accelerate Your Performance is a weekly podcast hosted by Dr. Janet Pilcher, Managing Director of Studer Education and author of Hardwiring Excellence in Education. Every week, Janet highlights tactical and actionable strategies that leaders in educational organizations can hardwire to meet successful student, service, and people outcomes. Listen now, and you’ll see why it’s ranked by ListenNotes in the top 5% of podcasts worldwide.   As she introduces a variety of pivotal leadership practices from the Nine Principles ® Framework, Janet underscores the importance of seamlessly integrating each practice to deliver positive and impactful results. For each leadership practice she introduces, Janet provides a solid foundation and then collaborates with coaching experts to dig deeper and demonstrate its practical application. Janet also interviews leaders and partners who excel at the tactics to hear about their implementation journeys, hurdles they’ve faced, and their notable achievements. To bring it all together, she offers a broader perspective on leadership, interviewing guests about a diverse array of topics on their paths to achieving organizational excellence.    Follow for weekly insights and actionable strategies to accelerate your performance and become your best at work! 

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