The Women in Agencies Podcast

Janine Jacobs, Co-Founder at Happy HQ, joins The Women in Agencies Podcast to explain what agency culture is in its bones, and why it starts with what you tolerate, not the Friday drinks.

Why culture stops spreading by osmosis at around 100 to 150 people, and the systems that need to take over

How agency owners can write values a competitor couldn't copy, with a web developer agency's "leave no crumbs" as the example

Why an eNPS score beats guesswork, and why your promoters deserve more of your time than your detractors

How agency managers fall into the dependency trap by fixing everything, and what coaching looks like instead

Why presence, clarity and empathy count as leadership, and why the apologetic preamble has to go

Follow Women in Agencies on LinkedIn or Instagram for more from agency leaders like Janine, or find the free community for more conversations like this one.

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In this episode, Alex King, Managing Director at Nice and Serious, shares what it takes to grow a creative agency without losing sight of purpose. From the agency’s unique “Moral Compass” process for choosing clients to the realities of leading through a challenging market, the conversation explores how values, culture, and commercial growth can coexist.

We also dive into Alex’s career journey from client services to managing director, the evolving role of account management in modern agencies, building a collaborative agency culture, and the realities of leadership, motherhood, and flexible working.

Plus, we discuss:

• How Nice and Serious approaches B Corp certification
• Why agency culture needs to evolve
• The importance of empowering teams beyond traditional roles
• Creating space for creativity, purpose, and sustainable growth

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Katie Lee, CEO of Starcom and WACL Vice President, shares a candid look at leading through change in today’s agency world.

From stepping into a new role to navigating industry shifts, she explores how leadership is evolving and how we can better support women across the industry through WACL’s work.

A conversation on change, leadership and building stronger, more inclusive agencies.

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In this episode of Sister Sessions, Jenny Kitchen CEO of Yoyo Agency shares her journey of building an agency rooted in creativity as well as sustainability.

As an early adopter of B Corp certification, Jenny discusses how sustainable practices, strong governance, and purpose-led decision-making have shaped the agency’s growth and long-term success.

The conversation covers achieving B Corp status, balancing purpose with profit, and the impact of AI on the future of agencies.

Want more support? Join Women in Agencies at womeninagencies.com

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In this episode of the Women in Agencies podcast, join the engaging conversation with Elizabeth Willetts, Founder of Investing in Women, a recruitment business focused on flexible and part-time job opportunities in the UK.

 Elizabeth shares her personal journey of overcoming redundancy and transforming it into a mission to help others find flexibility in their careers. This episode covers critical points including the evolving attitudes towards part-time work post-Covid, barriers employers face when considering flexible hours, and the productivity benefits of non-traditional work hours. 

Elizabeth also discusses the cultural aspects of flexible working environments and how they can be effectively managed. 

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Dive into this episode with Nyree Ambarchian, co-founder of purpose-driven communications agency Jack & Grace, as she shares her journey from agency disillusionment to building a business that challenges the norm.

Discover how Nyree is redefining agency life through progressive flexibility, salary transparency, and a focus on value-aligned client relationships. She shares how Jack and Grace is creating a more inclusive, sustainable way of working-without compromising on success.

From rethinking traditional structures to building a purpose-led business, this episode explores what it really takes to create a fairer future for agency work.

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Explore the evolving dynamics of agency leadership with Alison Rattary-Clarke, Joint Managing Director of Fall Off The Wall. In this insightful episode, Alison shares her journey as a female leader in the creative production industry.

Key topics include:

• The impact of employee ownership on agency culture
• Strategies for effective remote teamwork
• The integration of AI into creative processes

Discover how Alison and her business partner navigate challenges and foster collaboration within their agency.

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Delve into the nuances of agency life with Hannah Partridge, Client Services Director at Seen Studios.

In this episode of Sister Sessions by Women in Agencies, discover the importance of purpose-driven work and B Corp certification.

Key topics include:

The role of purpose in agency operations

Strategies for building client trust

Navigating industry challenges and fostering sustainable growth.

Want to build your network? Join Women in Agencies – womeninagencies.co.uk

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Explore the journey of Julia Linehan, founder of Digital Voice PR Agency, on how she successfully scaled her business while implementing an innovative remote work culture.

Gain insights into the unique hiring strategies that have bolstered her agency's success.

Key topics include:

- Overcoming challenges of growing a remote team

- Importance of culture and values in staff retention

- Adapting service offerings to client needs

- Balancing business growth with lifestyle choices

Want more support? Join Women in Agencies – womeninagencies.co.uk

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Join us in an engaging conversation with Rosie Robertson, Client Service Director at Untold Fable, as we delve into the world of diverse creative production in agencies. 

Discover how technology and diversity intertwine at Untold Fable, a global production studio, to democratise access to production briefs and the importance of working with local talents. 

Key topics include: Rosie's inspiring journey from a social media intern to a leadership role, navigating agency buyouts, and the role of AI in modern content production. 

Don't miss insights on building trust with clients and future growth plans at Untold Fable. 

Want more support? Join Women in Agencies – womeninagencies.co.uk.

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