What happens when a team member needs to bring their pet in during recovery or to avoid a behavioral problem at home? Where do you keep it? Who cares for it? Is the employee charged? How long can they bring their pet? What happens if you run out of space? If they’re sick, when are they examined? These are but a few of the potential problems that arise when bringing personal pets into your practice. This week we look closely at how you can create solutions to avoid these common personal pet pitfalls.

Hosts Dr. Ernie Ward and Beckie Mossor, RVT, review their experiences and observations with team members’ pets in the practice.

Viewfinders, this is another wide-ranging conversation designed to help you develop protocols and policies to avoid problems.  Please share your thoughts on our social media or email us!

There are Plenty of Potential Problems When Bringing Personal Pets Into Your Practice

Weekly podcast dedicated to "tackling the toughest topics in veterinary medicine." Hosted by veterinarian Dr. Ernie Ward and registered veterinary technician Beckie Mossor. Candid, irreverent, provocative, educational, and occasionally funny conversations about issues that impact the veterinary profession. Non-stop since 2016.

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Choosing the perfect summer read can be challenging for busy veterinary professionals. As vacation season approaches, we’re excited to share some top book recommendations tailored for the Viewfinders. Whether you’re lounging by the pool or taking a well-deserved break, our recommendations have something for everyone.

Join hosts Dr. Ernie Ward and Beckie Mossor, RVT, MPA, as they discuss their latest favorite reads. From Pulitzer Prize-winning novels to insightful self-help and leadership books, these selections are sure to captivate and inspire you and offer plenty of escapism from the hectic veterinary life!

Tune in to this episode and discover:
* Engaging fiction that offers a delightful escape
* Thought-provoking non-fiction that enhances personal and professional growth
* Books that provide both relaxation and valuable insights

If you enjoy our content, please leave us a 5-star review on Apple Podcasts or your preferred platform. Your support helps us connect with more veterinary colleagues!

We’d love to hear your book recommendations! Share them with us on Facebook or Instagram at @VeterinaryViewfinder, or email us at VeterinaryViewfinder@gmail.com.

#veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

Top Summer Book Picks for Veterinary Professionals: Must-Reads for Your Vacation

A tough topic you'll encounter at some point in your veterinary career is some sort of recall. These recalls and worries can be about medications, pet foods, and pet accessories, encompassing a wide gamut of products and services we recommend to the pet-owning public, and suddenly, somebody says there's a problem. This week, we want to discuss what you should do if you encounter one of these rumors or recalls and how you can better communicate with your clients and stay ahead of hysteria. 

Join hosts Dr. Ernie Ward and Beckie Mossor, RVT, MPA, as they share their experiences with veterinary rumors and recalls. They offer their experiences and tips on how you should respond and why education is the foundation of better professional communication. 

If you like this type of content, please go to Apple Podcasts or your favorite player and leave us a 5-star review. Your stars help us reach more of our colleagues! Thank you! 

Please share your opinions and experiences with us on Facebook or Instagram at @VeterinaryViewfinder or email us at VeterinaryViewfinder@gmail.com. 

#veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

Rumors and Recalls: Responding to Negative Reports about Veterinary Products

What happens if you find out that one of your colleagues is on OnlyFans? This week, we want to talk about the exciting world of online entrepreneurship and what you should do or how you should handle all the little questions we have if you find out that one of your teammates is on the Internet in a very intimate way. The Veterinary Viewfinder is the podcast that tackles the toughest topics in veterinary medicine. I believe this qualifies, Viewfinders!

When we started this podcast over seven and a half years ago, a tough topic that we covered on the Viewfinder in the early days was, what do you do about tattoos? Should they be visible, or should they be hidden, and do you have a policy? Well, you might have more than a tattoo to worry about these days. We want to discuss what happens if you find out if one of your colleagues, employees, coworkers, teammates, or colleagues is on OnlyFans or a similar intimate or adult website.

We want to discuss communication strategies you may want to consider ahead of time because you’ll likely encounter some variation of this scenario in the near future. 

Join hosts Dr. Ernie Ward and Beckie Mossor, RVT, MPA, as they share their own experiences with employees and colleagues who have worked in the adult industry and tips to prepare your clinic. 
Please share your opinions and experiences with us on Facebook or Instagram at @VeterinaryViewfinder or email us at VeterinaryViewfinder@gmail.com. 

#veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

What happens if you discover a veterinary coworker is on OnlyFans?

For the past 7.5 years, the Veterinary Viewfinder has strived to tackle the toughest topics in veterinary medicine each week. This week, we're revisiting one of our favorite tough topics: money. Lately, social media seems abuzz with folks complaining about the high cost of veterinary care. This week, we want to dive a little deeper into some of the causes of these complaints and steps you can take when you're face-to-face with an upset client.

Hosts Dr. Ernie Ward and Beckie Mossor, RVT, MPA, share their experiences with clients complaining about veterinary prices and offer advice on preventing misunderstandings and how to effectively and respectfully handle them when they arise. 

If you like this type of content, please go to Apple Podcasts or your favorite player and leave us a 5-star review. Your stars help us reach more of our colleagues! Thank you! 

Viewfinders, please share your thoughts on professional feedback with us on our Facebook or Instagram pages or email VeterinaryViewfinder@gmail.com.

#veterinary #veterinarytechnician #veterinary #podcast #veterinarypodcast #vettechpodcast #vetpodcast

Rising Complaints about Veterinary Prices - Tips for Preventing and Handling

A tough job that we often talk about on the Veterinary Viewfinder is the role of a veterinary receptionist, a customer service representative, or whatever you choose to call those invaluable folks up front who are, quite frankly, taking a lot of the hits from our clients. 

This week, we’re excited to welcome back to the podcast Debbie Boone, CVPM, one of the co-founders of a new organization dedicated to improving the lives and skills of those folks who are our veterinary receptionists. This week, we want to discuss how you can get involved and why this is important for your clinic.

Hosts Dr. Ernie Ward and Beckie Mossor, RVT, MPA, talk with Debbie Boone, CVPM, a co-founder of the North American Association of Veterinary Receptionists (NAAVR). Learn how this organization started, what its plans are, and why you should better train your veterinary receptionists!

There are Plenty of Potential Problems When Bringing Personal Pets Into Your Practice

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