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In this episode of Cruz on Crews, Nick DeLaCruz is joined by Randy Nichols, a behind-the-scenes expert with firsthand insight into the shadowy world of ticket reselling.

What starts as a conversation about bots and resale platforms quickly unravels into a deeper look at how a multi-billion-dollar scalping industry is exploiting fans, bypassing laws, and manipulating the system from the inside out. From deceptive tech tools to powerful lobbying groups, Randy walks us through how it all works and why it's so hard to stop.

We cover:

• The hidden tools and browser bots scalpers use to scoop up tickets
• How private equity and tech firms turned scalping into big business
• Why many consumer protection groups are being misled or bought out
• Real solutions artists, promoters, and fans can push for now

If you’ve ever wondered why tickets vanish in seconds or why resale prices are so outrageous, this episode pulls back the curtain on the system that made it that way.

Randy's links-

https://www.linkedin.com/in/randynicholsny/

https://www.instagram.com/randynichols 

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Riley Green’s live performances are built on authenticity — a blend of Southern roots, modern country swagger, and crowd-shaking energy. Behind the scenes, Seth Hewson, Front of House Engineer, is the driving force shaping that sound for every audience. With a deep understanding of both the genre and the artist, Seth balances rugged instrumentation with Riley’s signature vocal grit to deliver a mix that feels both timeless and fresh.

From honky-tonk anthems to heartfelt ballads, Seth ensures every nuance cuts through with clarity and power, bringing stadium-level impact to every venue. This behind-the-scenes look highlights the precision, intuition, and road-tested experience that Seth brings to the board — capturing the spirit of Riley Green’s music while giving fans a live experience they’ll never forget.

Website: www.thisisdelacruz.com 

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Twitter: https://x.com/thisisdelacruz 🐦
Instagram: https://www.instagram.com/thisisdelacruz 📸
Facebook: https://www.facebook.com/Nicholas.DeLaCruz👍
TikTok: https://www.tiktok.com/@this.is.delacruz 🎉

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Merch: https://4dxm1p-nb.myshopify.com 👕

🔗 Band and Crew
Seth’s Instagram: https://www.instagram.com/soundwith_seth 🌍
Riley Green Instagram: https://www.instagram.com/rileyduckman📚

🙏 Shout Outs & Credits
A huge thanks to everyone who helped make this video possible! 
Music by: https://www.epidemicsound.com  🎶

📩 Let’s Connect
Got questions or just want to chat? Email me at: [email protected]  or Ryan Sandlin our Creative Director 
Contact him at : [email protected] or follow him oh Instagram at https://www.instagram.com/ryansandlin 💌

🔥 Don’t Forget!
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In this special presentation, I sit down with the legendary front-of-house engineer Chris Rabold for an exclusive interview marking his return to the stage and the world of live audio. After an unexpected break to prioritize his health, Chris wanted to share his personal journey of recovery and reflection in his own words.

We go deep into what he’s learned during this time away, how it’s reshaped his perspective on life, and what excites him most about returning to the craft he loves. This isn’t your typical interview—it’s a raw, honest conversation that captures both the passion and the humanity behind one of live music’s most respected figures.

Join us as Chris opens up about the challenges he’s faced, the joy of getting back behind the console, and what’s next for him on this new chapter.

Website: www.thisisdelacruz.com 

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Twitter: https://x.com/thisisdelacruz 🐦
Instagram: https://www.instagram.com/thisisdelacruz 📸
Facebook: https://www.facebook.com/Nicholas.DeLaCruz👍
TikTok: https://www.tiktok.com/@this.is.delacruz 🎉

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Merch: https://4dxm1p-nb.myshopify.com 👕

🔗 Band and Crew
Chris Instagram: https://www.instagram.com/chris_rabold 🌍

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In Episode 2 of On The Road with Disturbed, we dive into the heartbeat of the tour’s day-to-day hustle — the merch table and the main stage.

Meet Nick Engle, the stage manager who ensures every pyro hit, riser cue, and stage change happens with precision. From pre-show chaos to post-show teardown, Nick’s the one keeping the engine running behind the scenes.

Then there’s Bubba Geurts, the merch mastermind and unsung road warrior. While fans line up for shirts, vinyl, and hoodies, Bubba’s handling inventory, venue logistics, and fan interactions — all while hauling serious weight on and off the truck.

This episode is a raw look at the blue-collar grind that powers a massive arena tour. It’s loud. It’s fast. It’s real.

Welcome to the merch hustle and stage muscle of Disturbed.

Website: www.thisisdelacruz.com 

🤳 Social Media & Hangouts
Twitter: https://x.com/thisisdelacruz 🐦
Instagram: https://www.instagram.com/thisisdelacruz 📸
Facebook: https://www.facebook.com/Nicholas.DeLaCruz👍
TikTok: https://www.tiktok.com/@this.is.delacruz 🎉

🤘🏽 Support My Journey
Join this channel to get access to perks:
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Join our little family for exclusive content, behind-the-scenes fun, and cool perks!

🌐 More Cool Stuff
Merch: https://4dxm1p-nb.myshopify.com 👕

🔗 Band and Crew
Bubba’s Instagram: https://www.instagram.com/bubbadop1🌍
Disturbed Instagram: https://www.instagram.com/disturbed📚

🙏 Shout Outs & Credits
A huge thanks to everyone who helped make this video possible! 
Music by: https://www.epidemicsound.com  🎶

📩 Let’s Connect
Got questions or just want to chat? Email me at: [email protected]  or Ryan Sandlin our Creative Director 
Contact him at : [email protected] or follow him oh Instagram at https://www.instagram.com/ryansandlin 💌

🔥 Don’t Forget!
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In this episode, we go behind the board with Greg Nelson, the legendary Front of House engineer for Pearl Jam. From sold-out stadiums to intimate venues, Greg has been the sonic architect behind one of the most iconic live bands of our time.

We dive into what it takes to mix one of the most dynamic and passionate live acts in rock music. Greg shares how he manages the energy of a Pearl Jam show, the evolution of their live sound, gear insights, and what it's like working closely with a band that’s known for spontaneity and raw emotion on stage.

Whether you're an audio engineer, a fan of Pearl Jam, or just love the magic of live music production—this one’s for you.

Website: www.thisisdelacruz.com 

🤳 Social Media & Hangouts
Twitter: https://x.com/thisisdelacruz 🐦
Instagram: https://www.instagram.com/thisisdelacruz 📸
Facebook: https://www.facebook.com/Nicholas.DeLaCruz👍
TikTok: https://www.tiktok.com/@this.is.delacruz 🎉

🤘🏽 Support My Journey
Join this channel to get access to perks:
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Patreon: https://www.patreon.com/ThisIsDeLaCruz 🌟
Join our little family for exclusive content, behind-the-scenes fun, and cool perks!

🌐 More Cool Stuff
Merch: https://4dxm1p-nb.myshopify.com 👕

🔗 Band and Crew
Greg Instagram: hhttps://www.instagram.com/gregmnelson69  🌍
Pearl Jam Instagram: https://www.instagram.com/pearljam 📚

🙏 Shout Outs & Credits
A huge thanks to everyone who helped make this video possible! 
Music by: https://www.epidemicsound.com  🎶

📩 Let’s Connect
Got questions or just want to chat? Email me at: [email protected]  or Ryan Sandlin our Creative Director 
Contact him at : [email protected] or follow him oh Instagram at https://www.instagram.com/ryansandlin 💌

🔥 Don’t Forget!
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Welcome to the first episode of On the Road with Disturbed — a new behind-the-scenes series that takes you inside the touring world of one of rock’s biggest bands.

In this episode, we’re highlighting four incredible women who play a vital role in bringing this show to life night after night. From social media to VIP experiences to wardrobe, these women represent the strength, creativity, and hustle that keeps this tour running smoothly.

The live music industry has been male-dominated for years, but that’s changing — and these women are leading the charge. Their work is often behind the curtain, but their impact is felt on every stage, in every city.

This is their story. And this is On the Road with Disturbed.

Website: www.thisisdelacruz.com 

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Twitter: https://x.com/thisisdelacruz 🐦
Instagram: https://www.instagram.com/thisisdelacruz 📸
Facebook: https://www.facebook.com/Nicholas.DeLaCruz👍
TikTok: https://www.tiktok.com/@this.is.delacruz 🎉

🤘🏽 Support My Journey
Join this channel to get access to perks:
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Join our little family for exclusive content, behind-the-scenes fun, and cool perks!

🌐 More Cool Stuff
Merch: https://4dxm1p-nb.myshopify.com 👕

🔗 Band and Crew
Zoe Instagram: https://www.instagram.com/zuubert
Brit Instagram:https://www.instagram.com/britt_bowman 🌍
Disturbed Instagram: https://www.instagram.com/disturbed 📚

🙏 Shout Outs & Credits
A huge thanks to everyone who helped make this video possible! 
Music by: https://www.epidemicsound.com  🎶

📩 Let’s Connect
Got questions or just want to chat? Email me at: [email protected]  or Ryan Sandlin our Creative Director 
Contact him at : [email protected] or follow him oh Instagram at https://www.instagram.com/ryansandlin 💌

🔥 Don’t Forget!
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AWOLNATION’s live shows swing from explosive anthems to atmospheric waves—and behind that controlled chaos is Brian Hardaswick, the Front of House Engineer shaping every moment you hear and feel.

In this exclusive interview, Brian breaks down what it’s like to mix a band that thrives on dynamics, unpredictability, and pure energy. From delicate synth textures to crashing walls of sound, Brian’s job is to ride the wave—and make sure the audience feels every rise and fall exactly as the band intended.

It’s not just about volume; it’s about emotional translation through sound, and Brian shares how he approaches the art, science, and instinct that goes into making AWOLNATION’s shows unforgettable.

🎛️ Inside the Episode:
🌊 How Brian keeps intensity and nuance perfectly balanced
🔊 Managing wide sonic shifts without losing impact
🧩 Building a mix that supports AWOLNATION’s constantly evolving live energy
🛠️ Favorite tools, workflows, and tech that keep him dialed in
🎤 Stories from the road and lessons learned from years of touring

If you love when a live show feels like a living thing—raw, beautiful, and a little dangerous—this is a must-watch.

Website: www.thisisdelacruz.com 

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In this episode of Cruz on Crews, we sit down with the legendary Eddie Mapp—Front of House engineer for Pantera, Paramore, Evanescence, and more. Eddie shares his journey from small clubs to massive arenas, his approach to building powerful mixes, and what it's like to run sound for one of the heaviest bands in the world.

We go deep into the technical setups, touring stories, and real-life moments that shaped his career. Whether you're an aspiring audio engineer or a longtime fan of Eddie’s work, this episode is full of insight, inspiration, and a few laughs.

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In this exclusive interview, we sit down with Erin Bridges, the Lead Dancer and Choreographer for In This Moment, to explore the artistry, intensity, and storytelling behind their live performances. From her journey into the world of dance to crafting the visually stunning and hauntingly beautiful stage presence that defines the band's shows, Erin shares her creative process, inspirations, and what it takes to bring Maria Brink’s vision to life.

We dive into the challenges of choreographing for a heavy, theatrical rock band, how she balances performance with emotion, and what fans can expect from the latest tour. Whether you're a die-hard In This Moment fan, a performer yourself, or just love the fusion of music and movement, this is an interview you don’t want to miss!

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Twitter: https://x.com/thisisdelacruz 🐦
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Facebook: https://www.facebook.com/Nicholas.DeLaCruz👍
TikTok: https://www.tiktok.com/@this.is.delacruz 🎉
🤘🏽 Support My Journey

Patreon: https://www.patreon.com/ThisIsDeLaCruz 🌟
Join our little family for exclusive content, behind-the-scenes fun, and cool perks!
🌐 More Cool Stuff

Merch: https://4dxm1p-nb.myshopify.com 👕

Erin Bridges Instagram: https://www.instagram.com/bridgesoferin 🌍
In This Moment Instagram: hhttps://www.instagram.com/inthismomentofficial 📚
🙏 Shout Outs & Credits

A huge thanks to everyone who helped make this video possible! 
Music by: https://www.epidemicsound.com  🎶
📩 Let’s Connect

Got questions or just want to chat? Email me at: [email protected]  or Ryan Sandlin our Creative Director 
Contact him at : [email protected] or follow him oh Instagram at https://www.instagram.com/ryansandlin 💌
🔥 Don’t Forget!

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When you’re mixing for an artist like TOBYMAC, the show isn’t just loud—it’s alive. Blending pop, hip-hop, gospel, rock, and pure adrenaline, it takes a seasoned pro to keep it all glued together. That’s where Pat Haapanen comes in.

As TOBYMAC’s Front of House Engineer, Pat is the architect behind a mix that hits hard, moves fast, and still delivers every lyric with clarity and punch. In this episode, we sit down with Pat to talk about what it takes to manage a high-energy, genre-blending production, where every second counts and every transition has to be flawless.

Pat opens up about his creative process, the unique challenges of mixing for an artist with a multi-dimensional live show, and the deep trust he’s built with the entire team to make it all happen night after night.

🎧 Inside the Interview:
🎛️ How Pat balances musicality with energy in TOBYMAC’s set
🔈 Managing multiple genres in one show—and making it seamless
🎚️ Pat’s favorite tools, techniques, and system approach
🧠 Why mixing TOBYMAC is as much about feel as it is about faders
🚛 Touring tales, tech challenges, and the importance of team

If you’re into the art of making faith-filled, high-octane shows sound crystal clear, this episode is packed with insight.

💬 Got questions or love TOBYMAC’s live sound? Drop them in the comments!

🤳 Social Media & Hangouts
Twitter: https://x.com/thisisdelacruz 🐦
Instagram: https://www.instagram.com/thisisdelacruz 📸
Facebook: https://www.facebook.com/Nicholas.DeLaCruz👍
TikTok: https://www.tiktok.com/@this.is.delacruz 🎉

🤘🏽 Support My Journey
Join this channel to get access to perks:
YouTube Membership: https://www.youtube.com/channel/UC87o5nnsjldToX-uP8TlYeA/join 
Patreon: https://www.patreon.com/ThisIsDeLaCruz 🌟
Join our little family for exclusive content, behind-the-scenes fun, and cool perks!

🌐 More Cool Stuff
Merch: https://4dxm1p-nb.myshopify.com 👕

🔗 Band and Crew
Pat Instagram: https://www.instagram.com/haapanenpd 🌍
TOBYMAC Instagram: https://www.instagram.com/tobymac 📚

🙏 Shout Outs & Credits
A huge thanks to everyone who helped make this video possible! 
Music by: https://www.epidemicsound.com  🎶

📩 Let’s Connect
Got questions or just want to chat? Email me at: [email protected]  or Ryan Sandlin our Creative Director 
Contact him at : [email protected] or follow him oh Instagram at https://www.instagram.com/ryansandlin 💌

🔥 Don’t Forget!
Like, comment, and subscribe for more awesome content! 👍🔔

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