This is HCD: Human-Centred Design, UX & Service Design

By Gerry ScullionBusiness Arts Design Management

This is HCD: Human-Centred Design, UX & Service Design episodes

August 17, 2017Megan Dell - 'What does effective design leadership look like?'
SPONSORED ADS
The Service Design Global Conference 2026 (SDGC26) takes place 28-30 October in Frankfurt RheinMain region - onsite and online. Get 10% off by using 'HCDSDGC10' at checkout
*New* Listen to Marc Stickdorn's new podcast https://www.smaply.com/podcast
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In this episode, we speak to the brilliant Megan Dell. Megan is a Human Center of Design leader based in Melbourne Australia and is currently head of UX for 99 Designs. We get Megan’s perspective on what makes a good and a bad leader and drill deeper into the organizational and cultural considerations that let the Human Center of Design methodology bloom.

Creators & Guests
Gerry Scullion - Host

Stef Murphy - Producer

________________________
BRING THIS IS HCD INTO YOUR ORGANISATION
→ Train my organisation https://www.thisishcd.com/training
→ Video Courses https://www.thisishcd.com/courses
→ Coaching Community (Coaching, Courses, WhatsApp) https://www.thisishcd.com/members
→ Gerry's consultancy (Service Design and Design Research) https://humana.design/
________________________
BECOME A DIRECTORY MEMBER (IT'S FREE!) and get all of this
→ FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion (Sign up for free with an email)
https://www.thisishcd.com/dashboard/learning/introduction-to-journey-management
→ Discover & Connect with others https://www.thisishcd.com/directory
→ Claim partner discounts https://www.thisishcd.com/partners
Gerry wears clothes from Sutsu, and has a coupon code for them, as well as Smaply, Scenario Cards, Unit 1 and more...
________________________
All episodes have been produced by This is Podcasting.
32 min
August 17, 2017 Megan Dell - 'What does effective design leadership look like?'
In this episode, we speak to the brilliant Megan Dell. Megan is a Human Center of Design leader based in Melbourne Australia and is currently head of UX for 99 Designs. We get Megan’s perspective on what makes a good and a bad leader and drill deeper into
32 min
August 17, 2017 Megan Dell - 'What does effective design leadership look like?'
This is HCD is brought to you by Humana DesignIn this episode, we speak to the brilliant Megan Dell. Megan is a Human Center of Design leader based in Melbourne Australia and is currently head of UX for 99 Designs. We get Megan’s perspective on what makes a good and a bad leader and drill deeper into the organizational and cultural considerations that let the Human Center of Design methodology bloom.
TIHCD is brought to you by Humana Design
32 min
August 17, 2017 3: Megan Dell - 'What does effective design leadership look like?'
In this episode, we speak to the brilliant Megan Dell. Megan is a Human Center of Design leader based in Melbourne Australia and is currently head of UX for 99 Designs. We get Megan’s perspective on what makes a good and a bad leader and drill deeper into
32 min
July 23, 2017Adrienne Tan - 'How Service Design and Product Management co-exist'
SPONSORED ADS
The Service Design Global Conference 2026 (SDGC26) takes place 28-30 October in Frankfurt RheinMain region - onsite and online. Get 10% off by using 'HCDSDGC10' at checkout
*New* Listen to Marc Stickdorn's new podcast https://www.smaply.com/podcast
________________________

In this episode, we speak Co-Founder of leading Australian product management consultancy Brainmates. We discuss how the roles of service design and product management work together within organisations.
Martin Dowson is Head of Design Forward at Lloyds Banking Group a small team who design 3-10 yrs into the future to challenge and articulate the LBG vision for Digital Customer Experience. Martin’s career has evolved through UX Research, UX Design, Information Architecture, Organisational Design, Start-ups, Service Design, running his own agency before going in-house. He speaks, lectures and mentors on Design Leadership internationally.
Creators & Guests
Gerry Scullion - Host

Stef Murphy - Producer

________________________
BRING THIS IS HCD INTO YOUR ORGANISATION
→ Train my organisation https://www.thisishcd.com/training
→ Video Courses https://www.thisishcd.com/courses
→ Coaching Community (Coaching, Courses, WhatsApp) https://www.thisishcd.com/members
→ Gerry's consultancy (Service Design and Design Research) https://humana.design/
________________________
BECOME A DIRECTORY MEMBER (IT'S FREE!) and get all of this
→ FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion (Sign up for free with an email)
https://www.thisishcd.com/dashboard/learning/introduction-to-journey-management
→ Discover & Connect with others https://www.thisishcd.com/directory
→ Claim partner discounts https://www.thisishcd.com/partners
Gerry wears clothes from Sutsu, and has a coupon code for them, as well as Smaply, Scenario Cards, Unit 1 and more...
________________________
All episodes have been produced by This is Podcasting.
44 min
July 23, 2017 Adrienne Tan - 'How Service Design and Product Management co-exist'
In this episode, we speak with Adrienne Tan, Co-Founder of leading Australian product management consultancy Brainmates. We discuss how the roles of service design and product management work together within organisations.
Also joining us on this podcast
44 min
July 23, 2017 Adrienne Tan - 'How Service Design and Product Management co-exist'
This is HCD is brought to you by Humana DesignIn this episode, we speak with Adrienne Tan, Co-Founder of Australian product management consultancy Brainmates and Leading the Product conference. We discuss how the roles of service design and product management work together within organisations.
Also joining us on this podcast is Martin Dowson, Head of Design Futures for Lloyds Bank in the UK and Mark Catanzariti a service designer for Telstra in Australia.
Adrienne Tan: https://www.linkedin.com/in/adriennetan/?ppe=1
Martin Downson https://www.linkedin.com/in/thecxguy/
Mark Catanzariti https://www.linkedin.com/in/markcatanzariti/?ppe=1
Humana Design https://www.humana.design
This is HCD Facebook: https://www.facebook.com/thisisHCD
This is HCD Twitter: https://www.twitter.com/thisisHCD
Join the This is HCD Newsletter We send out a fortnightly newsletter for anyone interested in human-centered design, updates about new podcasts, and any related news that we think you might be interested in. https://www.thisishcd.com/join/subscribe-to-our-fortnightly-newsletter/
TIHCD is brought to you by Humana Design
44 min
July 23, 2017 2: Adrienne Tan - 'How Service Design and Product Management co-exist'
In this episode, we speak with Adrienne Tan, Co-Founder of leading Australian product management consultancy Brainmates. We discuss how the roles of service design and product management work together within organisations.
Also joining us on this podcast
44 min
May 19, 2017Anthony Quinn 'Dealing with career challenges, and increasing your influence as a designer in your organisation'
SPONSORED ADS
The Service Design Global Conference 2026 (SDGC26) takes place 28-30 October in Frankfurt RheinMain region - onsite and online. Get 10% off by using 'HCDSDGC10' at checkout
*New* Listen to Marc Stickdorn's new podcast https://www.smaply.com/podcast
________________________
We caught up with Anthony Quinn recently and had a fascinating conversation.
For anyone who has seen Anthony speak at design, conferences will know what a strong design thinker he is. We chat about how he got into design, how motivations and also took questions relating to the topics of career challenges from people working in the industry, and also how to increase your influence in an organisation.

Creators & Guests
Gerry Scullion - Host

Stef Murphy - Producer

________________________
BRING THIS IS HCD INTO YOUR ORGANISATION
→ Train my organisation https://www.thisishcd.com/training
→ Video Courses https://www.thisishcd.com/courses
→ Coaching Community (Coaching, Courses, WhatsApp) https://www.thisishcd.com/members
→ Gerry's consultancy (Service Design and Design Research) https://humana.design/
________________________
BECOME A DIRECTORY MEMBER (IT'S FREE!) and get all of this
→ FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion (Sign up for free with an email)
https://www.thisishcd.com/dashboard/learning/introduction-to-journey-management
→ Discover & Connect with others https://www.thisishcd.com/directory
→ Claim partner discounts https://www.thisishcd.com/partners
Gerry wears clothes from Sutsu, and has a coupon code for them, as well as Smaply, Scenario Cards, Unit 1 and more...
________________________
All episodes have been produced by This is Podcasting.
44 min
May 19, 2017 Anthony Quinn 'Dealing with career challenges, and increasing your influence as a designer in your organisation'
We chat about how he got into design, how motivations and also took questions relating to the topics of career challenges from people working in the industry, and also how to increase your influence in an organisation.
44 min

About This is HCD: Human-Centred Design, UX & Service Design

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Practical conversations about human-centred design, service design, and UX for designers who want to do meaningful work inside real organisations.

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This is HCD: Human-Centred Design, UX & Service Design

This is HCD: Human-Centred Design, UX & Service Design episodes

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