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Conflict resolution…
It’s a tricky thing.
There are two sides to any argument.
Often Many sides…
And many sides may have opposing views that,
as the conflict resolution process plays out,
may or may not get their way.
And according to Dr. Stephen Bruce,
by way of the HR Advisor website…
There are six steps to Conflict Resolution:
1) Clarify what the disagreement is.
2) Establish a common goal for both parties.
3) Discuss ways to meet the common goal.
4) Determine the barriers to the common goal.
5) Agree on the best way to resolve the conflict.
6) Acknowledge the agreed upon solution and determine the responsibilities each party has in the resolution.
You can use these steps to improve the relations with your fellow citizen.
But straight forward conflict resolution has its limits…
It may keep Karen at work from taking your parking place,
or eating your lunch…
But if Karen wants you dead…
You need another strategy.
And while it may be too late to do anything meaningful to change Karen’s outlook…
You can rest assured that almost every human being on earth agrees with you.
And together,
we will stop the Karen’s of the world…
With This Week In Science,