<p>The one thing that we have absolute control over is the service we give in our agencies.  This is a story of when I received unexpected customer service and it got me to thinking about what we can do better in our agencies. </p>

The one thing that we have absolute control over is the service we give in our agencies. This is a story of when I received unexpected customer service and it got me to thinking about what we can do better in our agencies.

<p>The one thing that we have absolute control over is the service we give in our agencies. &nbsp;This is a story of when I received unexpected customer service and it got me to thinking about what we can do better in our agencies.&nbsp;</p>

Thoughts on unexpected Customer Service

A look into the life of the owner of an insurance agency. I opened my agency in 2004. I talk about sales, marketing, staffing and retention. If you can master these 4 things, you can write your own ticket. Get in.

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Thoughts on unexpected Customer Service

Thoughts on unexpected Customer Service

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