THRIVE: Your Agency Resource

On this episode of THRIVE — sponsored by E2M Solutions— Kelly and Gretchen Pisano of pLink, discuss the complex journey of leadership and how agency leaders can accelerate positive change among their teams.

Gretchen Pisano and I cover these points and more:

• Why leaders, as high achievers, tend to get in their own way;
• How to create positive change after recognizing how our trauma shows up as leaders;
• The importance of understanding post-traumatic growth as part of the journey;
• Recent research on the impact that leaders have on others; and
• How we can begin to accelerate positive change within ourselves and organizations.

 Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!

If you enjoyed this episode, post it in your stories and tag me @kelly.l.campbell. And don’t forget to follow, rate, and review the podcast wherever you listen. 

Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://www.e2msolutions.com/thrive/ 

CONNECT WITH GRETCHEN PISANO:

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pLink

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On this episode of THRIVE — sponsored by E2M Solutions— Kelly and Corey Quinn discuss how saying no to non-ideal prospects is a business development strategy that allows you to scale your agency responsibly. 

Corey Quinn and I cover these points and more:

• How agencies can better serve their clients when they specialize;
• What to do when current clients ask for things outside of your agency’s expertise;
• How variability reduction in your offerings allows you to scale more efficiently; and
• Why saying no is a foundational strategy — regardless of economic cycles.

 Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!

If you enjoyed this episode, post it in your stories and tag me @kelly.l.campbell. And don’t forget to follow, rate, and review the podcast wherever you listen. 

Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://www.e2msolutions.com/thrive/ 

CONNECT WITH COREY QUINN:

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On this episode of THRIVE — sponsored by E2M Solutions— Kelly and Nicole Lewis-Keeber discuss how past big “T” and small “t” trauma impacts how we lead our agencies.

Free Masterclass - How Hidden Trauma Can Affect Your Business, Profits and Your Peace of Mind.

Nicole Lewis-Keeber and I cover these points and more:

• Why leaders’ reactionary behavior is rooted in trauma;
• How childhood trauma can act as a runway for more trauma in our lives;
• The correlation between trauma and our attraction to entrepreneurship; and
• Ways in which trauma manifests in business, especially around self-value and self-worth.

 Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!

If you enjoyed this episode, post it in your stories and tag me @kelly.l.campbell. And don’t forget to follow, rate, and review the podcast wherever you listen. 

Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://www.e2msolutions.com/thrive/ 

CONNECT WITH NICOLE LEWIS-KEEBER:

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On this episode of THRIVE — sponsored by E2M Solutions— Kelly and Melissa Morris discuss the operational issues that can lead to overwhelm for agency owners and how they can be addressed.

Melissa Morris and I cover these points and more:

• How burnout in business can impact your clients, team, and the growth of your agency;
• The bottleneck that happens when the agency owner is the sole point for answers;
• Siloing internal and external communication to better support teams and clients;
• How creating SOPs can sustainably reduce the problems behind bottlenecks. 

 Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!

If you enjoyed this episode, post it in your stories and tag me @kelly.l.campbell. And don’t forget to follow, rate, and review the podcast wherever you listen. 

Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://www.e2msolutions.com/thrive/ 

CONNECT WITH MELISSA MORRIS:

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Your Agency Authority

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On this episode of THRIVE — sponsored by E2M Solutions— Kelly and Rhoan Morgan discuss fear around economic downturn, the nuances of business development, and why transparency in agency revenue makes a big difference.

Rhoan Morgan and I cover these points and more:

• How to show up in a sales conversation with integrity;
• The importance in being comfortable with external influences that are out of your control;
• The ways that revenue goal transparency can empower your team;
• Tackling fear around economic downturn, and how to make better decisions around it.

Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!

If you enjoyed this episode, post it in your stories and tag me @kelly.l.campbell. And don’t forget to follow, rate, and review the podcast wherever you listen.

Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://www.e2msolutions.com/thrive/ 

CONNECT WITH RHOAN MORGAN:

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DemandLab

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On this episode of THRIVE — sponsored by E2M Solutions— Kelly and Khushbu Doshi discuss how creative, media and tech agencies can improve client retention with an aligned account services team. 

Khushbu Doshi and I cover these points and more:

• The importance of account managers and project managers working side by side;
• How empathy can actually improve your client services.
• Why creating synergies between sales and the account team is crucial;
• Understanding the point of contact when working with a white-label agency.

Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!

If you enjoyed this episode, post it in your stories and tag me @kelly.l.campbell. And don’t forget to follow, rate, and review the podcast wherever you listen.

Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://www.e2msolutions.com/thrive/ 

CONNECT WITH KHUSHBU DOSHI:

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E2M Solutions

CONNECT WITH KELLY CAMPBELL:

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On this episode of THRIVE — sponsored by accessiBe — Kelly and Khalil Stultz discuss the process of selling or acquiring an agency, and how to communicate to your team.

Khalil Stultz and I cover these points and more:

• Focusing on growth through strategic partnerships to catapult business growth;
• The things acquirers look for when vetting an agency to buy;
• What to consider if selling your agency is part of your exit strategy;
• Potential options for effectively communicating a transition with your team.

Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!

If you enjoyed this episode, post it in your stories and tag me @agencyscaler. And don’t forget to follow, rate, and review the podcast wherever you listen.

Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://accessibe.com/thrive 

CONNECT WITH KHALIL F. STULTZ:

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I Know A Guy

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On this episode of THRIVE — sponsored by accessiBe — Kelly and Caleb Clark of Hook and Ladder dive into the pragmatism of a people-first approach to agency leadership. 

Caleb Clark and I cover these points and more:

• The power of creating collaboration within your team and the teams you work with;
• How core values can have an impact on the team, when turned into applicable phrases;
• What a people-first approach looks like at the start of the hiring process;
• The ways that people-first works differently than client-first or profit-first.

Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!

If you enjoyed this episode, post it in your stories and tag me @agencyscaler. And don’t forget to follow, rate, and review the podcast wherever you listen.

Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://accessibe.com/thrive 

CONNECT WITH CALEB CLARK:

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Hook + Ladder

CONNECT WITH KELLY CAMPBELL:

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Work with Kelly 

On this episode of THRIVE — sponsored by accessiBe — Kelly and Jason Debiak of Paper Tiger discuss the journey of becoming the Chief Creative Officer at your agency, as well as the self-awareness you can develop and impact you can make as a leader.

Jason Debiak and I cover these points and more:

• His career evolution as co-founder and lead designer to now Chief Creative Officer (CCO);
• Challenges surrounding delegation and elevating the work of your team;
• Taking an intentional sabbatical to help with relinquishing control over tasks; 
• The importance of clearly communicating your needs as a leader.

Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!

If you enjoyed this episode, post it in your stories and tag me @agencyscaler. And don’t forget to follow, rate, and review the podcast wherever you listen.

Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://accessibe.com/thrive 

CONNECT WITH JASON DEBIAK:

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Paper Tiger

CONNECT WITH KELLY CAMPBELL:

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Work with Kelly 

On this episode of THRIVE — sponsored by accessiBe — Kelly and Marko Pavicic of Unity Method discuss how agency growth can be linked directly to neuroscience.

Marko Pavicic and I cover these points and more:

• Why many agency owners believe that the market isn’t big enough for them;
• Translating energetic magnetism into business growth;
• What happens on an unconscious level when we meet someone who’s in alignment;
• Feeling empowered around how our interactions impact our physical and mental health.

Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I’d love to hear your takeaways!

If you enjoyed this episode, post it in your stories and tag me @agencyscaler. And don’t forget to follow, rate, and review the podcast wherever you listen.

Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://accessibe.com/thrive 

CONNECT WITH MARKO PAVICIC:

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Unity Method

CONNECT WITH KELLY CAMPBELL:

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Work with Kelly