The Big Themes:

• Heading back to the office: The pendulum is swinging back in the other direction, and B2B or B2C becoming artificial boundaries.
• That’s part of our DNA: We’re a company that’s built around the notion of flexibility – and we can talk about it from a fan’s perspective.
• The CIO’s role has changed: My role is a leader first, and a businessman second, and a technologist third.
• Maintaining a culture of care: People really want to be here and they deliver excellence. This is not soft and fluffy – this is really the hard stuff.

The Big Quotes:

“And if you want to talk about culture and relationships and partnerships, this'll be a 14 hour podcast.”

“We call them QuickFlex Walls and they can be assembled and disassembled in minutes, literally, with no tools, literally, and you can move them.”

“We essentially took about 70% of the people in this building and moved them to a different part of the building, and we do that a few times a year.”

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