Multitasking is the dispatcher’s superpower — but even superheroes have limits. In this episode of TiPS: Today in Public Safety, Fletch explores how eye-tracking technology, already used in aviation, surgery, and even gaming, could help sharpen focus in 9-1-1 dispatch centers.
What eye-tracking is and how it worksHow it could improve dispatcher workstation design, training, and wellness monitoringThe balance between benefits (better focus, fewer missed cues) and concerns (privacy, cost, “Big Brother” vibes)A look into the future: AI + eye-tracking consoles that adapt in real timeDistraction in a PSAP isn’t just inconvenient — it’s dangerous. Could eye-tracking be the tool that keeps attention sharp when it matters most?
👉 Subscribe for more episodes of TiPS: Today in Public Safety at 911tips.com
#911 #NG911 #Dispatcher #PublicSafety #EyeTracking
REMEMBER : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ]
For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ]
and you can follow him on Social Media (such as X) @Fletch911
For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com