In this CME to Go episode, experts continue the discussion on common challenges physicians regularly encounter in managing staff. To claim CME for this episode, visit texmed.org/CMEtoGO, and to get all of the Hot Topics episodes with Amanda Hill here. To receive a summary and tips for this episode, contact Amanda Hill via hillhealthlaw.com.

Providing healthcare involves very personal interactions and as such require not only excellent technical knowledge and skills, but excellent people skills as well. TMA consultant Teri Deabler is continually amazed at how little physicians know about what's happening over their phones, at their front desk and in their billing departments. The total patient experience influences how your patients perceive their care and can affect their confidence in the physician. Here are some tips Teri shares for improving customer service in your practice today. Get more training on customer service at TMA Education Center.

Of all the expenses your practice incurs, few are as significant — and perhaps avoidable — as unhappy, unproductive employees and employment law issues.  In this CME to Go episode experts discuss challenges physicians regularly encounter in managing staff.  To claim CME for this episode, visit texmed.org/CMEtoGO, and to receive a summary and tips, contact Amanda Hill via hillhealthlaw.com.

We'll be back in January with new episodes. Have a healthy, safe, and happy holiday! Check out all of TMA's programs at www.texmed.org/education. 

The 2023 Medicare Physician Fee Schedule, which takes effect Jan. 1, and brings with it a mixed bag of consequences for physicians. TMA experts answer physician member questions about the coming changes. Claim CME for this episode and get the links to resources discussed at www.texmed.org/education.

TMA Practice Well podcast gives thanks to all our wonderful listeners and physician members. Thank you for all you do and your dedication to making healthier Texans. We’ll be back next week with a new hot topics episode. Until next time, stay well.

In this Taste of TexMed Michael Sprintz, DO, board certified in addiction medicine, discuss delves into the “pain patient” and addiction. To get the full program, learn how to recognize substance-use disorders in pain patients and the basics of safe management for the patient and your practice, and claim CME play the ondemand webinar Addiction in Chronic Pain Patients: How to Know and What to Do in the TMA Education Center.

Recorded at TexMed 2022, Speaker Kim Becking discusses your ability through your actions and your attitude to lead right from where you are, regardless of your title, role, or position. To get the complete course and earn CME credit, go to www.texmed.org/education and select the ondemand webinar: Lead from Where You Are.

TMA practice management and technology experts discuss practices expenses and operational cost management ranging from staffing and technology to medical and drug supplies.  To claim CME for this episode, visit texmed.org/CMEtoGO and find all the Ask the Expert episodes here.

A popular presentation at TexMed, TMA’s annual conference, delves in to physician burnout and tips to build your resilience. Enjoy this snippet from the conference. To get the full program and earn CME credit go to www.texmed.org/education and select the Wellness Tips on How to Enjoy Practice Again ondemand webinar.