Toolbox Talk

As a trade business owner, your aim should focus on growth. It sounds scary but you need to embrace it, you need to drive change. Here's how you can achieve it.

An office Christmas party - it's what we all look forward to this Christmas season! And while it's about great food, and having fun,  a Christmas party has a real purpose that can benefit you. Learn why here.

If you put too much pressure on yourself to make your customers happy this Christmas, stop and listen. You need to set boundaries and actually stick to them. Learn how to in this video .

It's very important that you normalise your Profit and Loss Report otherwise, you won't really know whether your business is actually doing okay or not. Let me show you what I mean by normalising it.

Interesting question, isn't it? 'When should you write off a bad debt?' There are many things to consider before doing so. I'll explain it in this video.

The customer buying behaviour is important to take account into your sales process. You should understand their buying cycle and what’s going on for them at the various stages of it. Watch this video.

In this week's video, there are two points I want to make in how you become a good leader. Check it out in this video.

Branding is vital for every business. But the question is will your branding be remembered? In this week's video, I discuss how investing in your branding is very important. I call it Site-Specific Marketing. Check it out!

I bought a new lawnmower and whipper snipper at Mitre 10 in Mullumbimby and I was thrilled by their great customer service. I'm sharing you my experience in this video.

Now is the perfect time to invest in your trades business. If you're wondering what investment you can do, I'll show you in this short video.