For decades, technician recruitment and retention has been a pain point for tire dealers and shop owners. An emphasis on college degrees over the years has overtaken the importance of skilled trades. Of course, our industry sees behind the veil of this with a lot of skilled service advisors and technicians making a pretty good living. So, what’s what a tire dealer to do when faced with a tougher-than-ever labor market?

We asked our 2022 Top Shop Winner and Finalists how they’re grappling with it in this episode of What’s Treading with Tire Review, presented by AAPEX.

EPISODE OVERVIEW

• Don Foshay Jr., owner of Don Foshay’s Discount Tire & Alignment, a two-time Top Shop finalist, on how he structures employee referral programs and benefits. (1:37)
• Aaron Telle, president and CEO of Telle Tire & Auto Centers, our 2023 Top Shop Winner, describes how he and Laura Telle, chief people officer and Aaron’s wife, strive to create work-life balance for employees. (4:22)
• Rich Elliott, president of Best-One of Indy, and Scott Monteith, vice president, explain how they use their values to guide the company’s growth and create a family-like atmosphere. (8:47)

More What's Treading: https://www.tirereview.com/category/podcasts/whats-treading-tire-review-podcast/

More on the 2023 AAPEX Show: www.aapexshow.com