Torres Consulting Hospitality Podcast

By Pablo Torres

Interviewing hospitality leaders from around the globe in English and Spanish

Entrevistas a líderes de la hotelería mundial en inglés y español... more

· Education

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FAQs about Torres Consulting Hospitality Podcast:

How many episodes does Torres Consulting Hospitality Podcast have?

The podcast currently has 77 episodes available.

Torres Consulting Hospitality Podcast episodes:

July 04, 2021 Ep 12: Motivation & upselling
Ep 12: Motivation & upselling
Motivation & upselling
The 4 types of customer-facing profiles when it comes to upselling
The importance of motivation
Attitude is key
All my content is on my web: https://torresconsulting.co.uk/en/home/
And on Youtube:
https://www.youtube.com/channel/UCZo58jWfG83vwZNYhLZavnQ
#revenuemanagement #talent #hospitality #revenue #hotels
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Send in a voice message: https://anchor.fm/pablo-torres3/message
...more
6min
July 04, 2021 Ep 13: Storytelling: The difference between selling something and enchanting your customers
Ep 13: Storytelling: The difference between selling something and enchanting your customers
Origins
Storytelling and the mass media
Storytelling in Hotels
Check in, upsell and storytelling
Storytelling and food
Training, motivation and passion
All my content is on my web: https://torresconsulting.co.uk/en/home/
And on Youtube:
https://www.youtube.com/channel/UCZo58jWfG83vwZNYhLZavnQ
#revenuemanagement #talent #hospitality #revenue #hotels
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Send in a voice message: https://anchor.fm/pablo-torres3/message
...more
7min
July 04, 2021 Ep 14 : ATOMIC HABITS: Small changes that can increase guest satisfaction (and revenue)
Ep 14 : ATOMIC HABITS: Small changes that can increase guest satisfaction (and revenue)
-What are atomic habits?
-From personal to professional environment: Client-facing roles
-Upselling
-Adding atomic changes to make their life easier
-Atomic changes and the “new normal”
All my content is on my web: https://torresconsulting.co.uk/en/home/
And on Youtube:
https://www.youtube.com/channel/UCZo58jWfG83vwZNYhLZavnQ
#revenuemanagement #talent #hospitality #revenue #hotels
---
Send in a voice message: https://anchor.fm/pablo-torres3/message
...more
8min
July 04, 2021 Ep 15 Upsell & Incentive: 1 million $ revenue is at stake. Worth setting an incentive plan?
Ep 15 Upsell & Incentive: 1 million $ revenue is at stake. Worth setting an incentive plan?
-What is an incentive program?
-How much is at stake?
-The incentive Plan: Formal, people and time specific
All my content is on my web: https://torresconsulting.co.uk/en/home/
And on Youtube:
https://www.youtube.com/channel/UCZo58jWfG83vwZNYhLZavnQ
#revenuemanagement #talent #hospitality #revenue #hotels
---
Send in a voice message: https://anchor.fm/pablo-torres3/message
...more
8min
July 04, 2021 Ep 16: Hotel Upsell e incentivo: ¿te merece la pena dejar escapar 1 millón?
Hotel Upsell e incentivo: ¿te merece la pena dejar escapar 1 millón?
-Programa de incentivo
-¿ De cuánto estamos hablando?
-Programa formal
-Programa específico: equipo
-Programa específico: tiempo
All my content is on my web: https://torresconsulting.co.uk/en/home/
And on Youtube:
https://www.youtube.com/channel/UCZo58jWfG83vwZNYhLZavnQ
#revenuemanagement #talent #hospitality #revenue #hotels #upsell
---
Send in a voice message: https://anchor.fm/pablo-torres3/message
...more
8min
July 04, 2021 Ep 17: Hábitos atómicos: Pequeños cambios que pueden mejorar el ambiente de trabajo, la productividad y el revenue
Ep 17: Hábitos atómicos: Pequeños cambios que pueden mejorar el ambiente de trabajo, la productividad y el revenue
-¿Qué son cambios atómicos?
-Del entorno personal al profesional: roles de atención al cliente
-Upselling
-Incluyendo cambios atómicos para hacer su vida más fácil
-Cambios atómicos y la nueva normalidad
All my content is on my web: https://torresconsulting.co.uk/en/home/
And on Youtube:
https://www.youtube.com/channel/UCZo58jWfG83vwZNYhLZavnQ
#revenuemanagement #talent #hospitality #revenue #hotels
---
Send in a voice message: https://anchor.fm/pablo-torres3/message
...more
8min
July 04, 2021 Ep 18: Hoteles tras el Covid-19. ¿Cuándo reabrir?
-Mercado doméstico: Ganadores y perdedores
-¿Merece la pena?
-Realidad, expectativas y los valientes
(Artículo publicado originalmente el 25/05/2020)
All my content is on my web: https://torresconsulting.co.uk/en/home/
And on Youtube:
https://www.youtube.com/channel/UCZo58jWfG83vwZNYhLZavnQ
#revenuemanagement #talent #hospitality #revenue #hotels
---
Send in a voice message: https://anchor.fm/pablo-torres3/message
...more
9min
July 04, 2021 Ep 19: Entrevista a Javier del Sol, Profesor y Program Manager en Les Roches Global Hospitality Education
Primera entrevista del Podcast, y contamos con un gran profesional del sector: Javier del Sol, Profesor y Program Manager en Les Roches Global Hospitality Education en Suiza.

En ella, repasamos su progresión profesional, y cómo evolucionó de Abogado a profesional de los hoteles, y de ahí a docente.

Una historia de éxito profesional, y de cómo transferir capacidades de un campo a otro, gracias a la formación continua y el hambre por aprender.

Conceptos clave que hemos repasado: Pasión, investigación, aprender y emprender.
Y en Youtube:
https://www.youtube.com/channel/UCZo58jWfG83vwZNYhLZavnQ
#revenuemanagement #talent #hospitality #revenue #hotels
---
Send in a voice message: https://anchor.fm/pablo-torres3/message
...more
33min
July 04, 2021 Ep 20: Entrevista a Fabien Drogue, Subdirector Melia Villaitana | Costa Blanca, España
Ep 20: Entrevista a Fabien Drogue, Subdirector Melia Villaitana | Costa Blanca, España
Segunda entrevista del Podcast. En este caso, el protagonista es Fabien Drogue, Subdirector del Hotel Meliá Villaitana en Costa Blanca, Alicante, España.
Utilizamos el avance profesional de Fabien en los hoteles como hilo conductor de la conversación y cómo su curiosidad y liderazgo le han llevado al puesto actual.

Fabien además escribe un intersante blog sobre liderazgo: https://www.lidheroes.com/blog

No olvides suscribirte. Gracias!

Todos los artículos en la web:
https://torresconsulting.co.uk/es/inicio/

Y en Youtube:
https://www.youtube.com/channel/UCZo58jWfG83vwZNYhLZavnQ
#revenuemanagement #talent #hospitality #revenue #hotels

LinkedIn:
https://www.linkedin.com/in/pablotorresmoreno/
---
Send in a voice message: https://anchor.fm/pablo-torres3/message
...more
39min
July 04, 2021 Ep24. UNWTO Guidelines to restart tourism | Skift outlook on travel prices (June 2020) description
Ep24. UNWTO Guidelines to restart tourism | Skift outlook on travel prices (June 2020) description
Brief episode covering 2 main topics:
-UNWTO guidelines to restart the global tourism, touching policies, lodging, airlines and even theme parks.
-On that, a clip on the reduced capacity at which theme parks are having to reopen.
-Finally, some numbers from the Skift report on the outlook on travel pricing.

And all articles on my website:
https://torresconsulting.co.uk/en/home/

And on Youtube:
https://www.youtube.com/channel/UCZo58jWfG83vwZNYhLZavnQ
#revenuemanagement #talent #hospitality #revenue #hotels
---
Send in a voice message: https://anchor.fm/pablo-torres3/message
...more
5min

FAQs about Torres Consulting Hospitality Podcast:

How many episodes does Torres Consulting Hospitality Podcast have?

The podcast currently has 77 episodes available.