Tow Professional Podcast

Join us on a captivating journey as we sit down with the distinguished photographer and publisher, Earl Johnson, to discuss his extraordinary journey through the tow industry. Earl's book, "The World's Greatest Tow Trucks," is a testament to his passion and dedication towards capturing the essence of these mechanical beasts and the operators behind them. From partnering with John Hawkins, founder of the International Towing and Recovery Hall of Fame and Museum, to his unconventional approach of funding his book through sponsorships, Earl's story is a thrilling adventure through the intricacies of the industry.

While Earl's travels have taken him across the globe, he's always been touched by the close-knit community of tow truck operators. From the bustling streets of Paris to the sun-kissed lanes of Australia, his tales shed light on the hardworking and passionate people behind these indispensable machines. And let's not forget the unwavering support of Earl's wife Grace, who played a vital role in the creation of his book. Together, they've navigated the unique challenges of publishing and selling in this niche market.

Looking ahead, we're beyond excited about the upcoming plans for our podcast. With a massive distribution of 30,000 digital and print copies to owners and industry professionals, we're expanding our reach and impact within the community. As we delve into these new ventures, we pause to express our heartfelt gratitude to all the vendors and first responders who continue to bolster and enrich the industry. Don't forget, we'll be back with more riveting discussions and industry insights, so stay tuned!

Ready to ignite your knowledge on electric vehicles? We promise you an electrifying episode as we connect with Kim Holcomb and Jake Green from the American Towing and Recovery Institute, the brains behind a revolutionary app that's making waves in the EV world. They're here to spill the beans on this user-friendly app, designed to eliminate the need for scrolling through extensive manuals and provide swift access to crucial information for emergency personnel interacting with electric vehicles.

But the ride doesn't stop there. We'll also be catching up with the app creators, Kim Holcomb, and Jake Green, to delve into the nitty-gritty of this innovative tool crafted specifically for tow professionals. From vehicle identification to energy discharging, they cover all bases. And you know what the best part is? There's a sweet discount awaiting our listeners! So buckle up, and let's set off on this journey of exploring how this groundbreaking app is fostering safety and efficiency in the towing and recovery industry.

Are you ready to switch gears and ride along with us on an informational journey into the world of towing dispatch? We are thrilled to bring you Kathleen Freeman, the Senior VP of Holly's Towing Dispatch, who walks us through the colorful history of Holly's. From its humble beginnings as an answering service to its evolution into a specialized dispatch center solely for the towing industry, you’ll be fascinated by the unique aspects of its services. Kathleen gives us a glimpse into her transition from a teacher to an industry leader in towing dispatch. 

We get down to business as Kathleen unveils how Holly's Towing Dispatch is a game-changer in supporting towing companies across the nation. Listen in as she highlights how professional dispatching equips owners with better control over their time and business operations. The conversation intensifies as we tackle the importance of trust and communication, which form the bedrock of Holly's relationship with its customers. Kathleen explains how the service efficiently tailors its system for each client, ensuring a smooth and personalized customer experience.

As we cross the finish line, Kathleen sheds light on the multitude of benefits towing companies can glean from using a dispatch service like Holly's Towing Dispatch. The conversation steers towards the importance of quick and efficient call answering, especially during peak times like holidays. We also touch upon how outsourcing dispatch services to Holly's Towing Dispatch can bring relief to owners, allowing them to spend more time with their family and rest. Strap in and get ready to discover how Holly's Towing Dispatch can turbocharge your business operations.

Imagine yourself aboard the Mayflower, battling harsh elements, facing an unknown world, all in the name of faith and a better future. Can you picture it? We're traveling back in time to unravel the captivating origins of Thanksgiving, shedding light on the Pilgrims' journey and their first Winter in the New World. We scrutinize the stereotypical image of the Pilgrims, bringing to light the surprising truths about their clothing and their lifestyles. In addition, the shocking encounter with an English-speaking member of the Abenaki tribe adds a dash of intrigue to our adventure.

What comes to mind when you think of a Thanksgiving feast? Turkey, cranberry sauce, and pumpkin pie perhaps? What if I told you our ancestors' first Thanksgiving menu was far from what we pile on our plates today? We discuss in detail the likely foods served at that first feast, the role of Native American tribes in this historical event, and how Thanksgiving finally found its place as a national holiday in 1941. We also share a touching personal family tradition, expressing gratitude through kernels of corn, that truly encapsulates the essence of this holiday.

Finally, we take a step back to reflect on what Thanksgiving genuinely means. Beyond the turkey and trimmings, it's a holiday that celebrates gratitude, unity, and the strength of our nation. We encourage you, our listeners, to use this season to acknowledge and appreciate the blessings in your lives, the contributions of those around you, and the resilience of our great nation. Remember, it’s not just about saying thanks; it's about feeling it. So join us on this journey, as we explore, learn, and celebrate Thanksgiving together.

Ever wondered how the marketing landscape of the towing industry is evolving? Or how can you effectively brand your business for digital and social media platforms? Join us in this enlightening conversation with highly experienced publisher, Darian Weaver. Drawing on his extensive 30 years of industry wisdom, Darian reveals the seismic changes happening in the towing marketing world. He emphasizes the crucial need for businesses to embrace digital and social media platforms and shares innovative solutions like an annual fiscal calendar of top industry leaders and smart branding techniques.

We also delve into the world of podcasting, discussing its rising significance as a powerful tool to connect with industry's key owners and riders. We also touch upon the growth and reach of our own digital and print platforms over the last 12 years. 

The third segment of our conversation dwells on the adaptive changes that the publishing process has undergone under Darian's astute leadership. From enhancing digital presence to targeting the influential 25 to 45 age group on social media, Darian sheds light on the strategic shifts undertaken. We express our gratitude towards the hardworking first responders, sending out special prayers for their protection. Join us on this insightful journey, and let's connect through our podcast, website, and at upcoming shows.

Join us for an enlightening encounter as we unravel the thrilling life of Steve Richardson, founder of Wrecker Rentals. As one of the most passionate vendors for the Tow Professional Magazine, Steve possesses a wealth of knowledge on the towing industry and the significant role insurance companies play in this sector. Buckle up as we explore how this trailblazer started the Rec Rentals business, the types of towing records he offers, and his coverage from Rhode Island to Oklahoma. His journey to success is nothing short of inspiring.

The conversation gears up as we shift into rental vehicle insurance coverage and the discounts Steve offers for longer rentals. Get ready to learn how his website, an innovative resource, aids those requiring towing repairs, navigating the often complex interactions with insurance companies. Plus, we get a sneak peek into Steve’s tow truck body shop, an invaluable resource for all minor repairs. You wouldn’t want to miss this!

As we steer towards the end, Steve recounts the captivating story of the "Repo Queen of Long Island" and the hurdles insurance companies can pose during the process. His emphasis on maintaining a strong reputation and brand is invaluable for any aspiring renter. Before we close, we take a moment of gratitude for Steve’s insights and a prayer for protection over Israel, our country, and the world. I encourage you all to keep tuning into the Professional on the Go Podcast for more enlightening discussions.

Join us on an enlightening journey with Jeff Irr, the Chief Executive Officer of Worldwide Equipment, as he unveils the remarkable story of a company that has been revolutionizing the towing industry for the past 20 years. Listen closely as Jeff, a seasoned expert with an impressive track record in the industry, gives us a backstage tour of his personal journey from Jerr Dan to Worldwide, and how the company is changing the game with innovative towing solutions.

Ever wondered how a towing company can not only enhance operators' work efficiency but also serve as a potent marketing tool? Jeff Irr takes us on a deep dive into Worldwide's pioneering Incident Management Body. This product, designed to offer more storage and capacity for towing and recovery operators, is set to transform the way operators conduct their business. Just when you thought you knew everything about towing, Jeff also gives us a glimpse into the future of electric vehicle charging with Worldwide's unique Roadside Emergency Van.

As we wrap up the conversation with Jeff, we shift gears towards the exciting growth and hiring practices at Worldwide Equipment. Jeff shares his successful team expansion strategies and how they've created a culture where every employee feels valued. As icing on the cake, we chat about the renowned Baltimore Tow Show, and how Worldwide's trucks stand out in the industry. Get ready to be captivated by the world of towing like never before! Join us and discover the intriguing intricacies of this fascinating industry from none other than Jeff Irr himself.

What if discovering the secrets of parking management could propel your towing business to new heights? Well, buckle up and meet our guest, Jim Schellhaas, a reputable influencer in the towing and recovery industry. His remarkable journey, which began in 2004, encompasses a successful shift from traditional towing to the innovative world of private property parking management. As we navigate his inspiring journey, you’ll learn about his groundbreaking idea of using license plates as permits and how it can significantly streamline your operations.

Dive into the digital age with us as we shed light on the technological marvels transforming the parking industry. Get a closer grasp on the power that lies in License Plate Recognition (LPR) cameras and how they can effectively eliminate unwanted vehicles from your property. Listen closely as Jim introduces Copilot, a companion mobile app designed to record additional types of violations. The ability to set consequences according to the nature of the violation can drastically improve your operation's efficiency. You'll also get a glimpse of the transparency offered by web apps for property managers and residents, a feature that stands to reduce disputes and increase customer satisfaction.

But our journey with Jim doesn't end at technology. You'll gain precious insights into the towing business, right from understanding the business model to effectively communicating with decision-makers. In a heartfelt reflection, we'll discuss the integral role of prayer for those in the towing and recovery industry and all first responders. So, join us for an episode that’s both enlightening and enriching, where you’ll glean from Jim's wealth of experience and innovative thinking. Don't miss out on this chance to turbocharge your towing business and drive it towards untapped avenues of success.

Promise of learning and a peek into the future, that's what awaits you in our latest episode featuring Dalan Zartman from Energy Security Agency Specialist. Imagine embarking on a rollercoaster ride through the intertwining pathways of first responders, tow industry and the burgeoning world of electric vehicles (EVs). From sharing insights into the EV chain of custody to unravelling the journey they take from auction yards to recyclers, Dalan leaves no stone unturned. 

Dalan takes us on a deep exploration into the costs and safety concerns of towing an EV. As we navigate this terrain, the necessity of adhering to federal standards for storage becomes abundantly clear. We also delve into the zero financial commitment service of the Energy Security Agency Specialist, ensuring safety and compliance. Ever wondered about post-incident cleanup of damaged EVs? Consider this your knowledge hub as we discuss the importance of the right expertise and the process of discharging batteries. 

As we steer towards the end of our enlightening journey with Dalan, we touch upon the educational offerings available for the tow industry. From regional tow groups to collaborative courses with first responders, we shed light on the shift towards EV certification and the upcoming online awareness course. And just when you think we're at the end of our ride, we offer a prayer for our nation, towers, and first responders, and detail the valuable services provided by the Energy Security Agency Specialist. So buckle up and get ready for an informative and engaging episode that promises to fuel your journey in the world of EVs!

Get ready to feel truly inspired as we sit down with Linda, the matriarch of a thriving family business that she and her late husband, Terry, nurtured for over 37 years. Linda's journey is a testament to resilience, as she continues to lead the Photo Card Specialist business even after Terry's sudden passing. Their story will tug at your heartstrings and their business model will intrigue your entrepreneurial spirit.

We then shift gears to discuss Photo Card Specialist's innovative offerings. From capturing precious moments in business card-sized photographs, to creating personalized calendars and promotional products, Linda's ingenuity and her adaptation of technology are simply remarkable. Linda's warmth and passion shine through as she encourages listeners to put their creativity to work by personalizing their own artifacts using their photos. Tune in to this episode for an emotional yet enlightening journey of love, loss, resilience, and innovation.