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In a recent Training Unleased podcast, Evan Hackel and his guest Theresa Campbell discussed highly unusual, revolutionary techniques for becoming not just a good listener, but a great listener.
You will hear practical guidance on listening in this podcast – insights that you will not find anywhere else. You will want to spend some quality time watching it.
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Things can go wrong at NASCAR races. The crowds, parking areas, concessions, all offer opportunities for problems to arise. But despite those risks, NASCAR has established an enviable record of safety for both race patrons and NASCAR employees.
The person who makes everything run safely is Jay Nadeau, Director of Risk Management and Loss Control for NASCAR. We were thrilled when Jay sat down with our Evan Hackel to record this episode. Many of the training strategies Jay uses can be applied to training in your company too. Let’s take a closer look.
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From Covid Back to Reality: Chuck Cooper on the Role Company Culture Can Play During the Recovery
What steps should you take to lead your enterprise during the post-Covid-19 return to business? Every business leader is trying to answer that question today. So it was timely that Evan Hackel interviewed Chuck Cooper on this issue in a recent Training Unleashed Podcast. Chuck is a consultant and author who is a deep thinker about leadership, motivation, company culture, and more.
We know you will want to take the time listen to the powerful ideas that Chuck explored in his talk with Evan
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Do you want to become the best you possible – a person who lives your life on your own terms and exceeds all expectations, even your own? The secret lies in something that Chris Dorris calls mental toughness. And in this life-changing podcast, Chris explains how to put its transformative power to work for you.
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Here are some of Steve’s take-aways from this essential podcast.
Compliance Awareness Saves Money
“In this day and age of Covid-19 and high risk, “Steve explains, “the relative cost of putting in an effective compliance program, compared to the risk of a whistleblower lawsuit or a violation because you are out of compliance, is just enormous.
“In this high risk world that we live in, a compliance program is a smart, sensible way to put in place controls that enhance and enable your business to compete and win, regardless of what your business is.”
It Takes a Trained Team to Keep Your Business Safe
“We're all familiar with going through the airport,” Steve explains, “and the idea that if you see something, say something. And the same attitude should be internal to any company.
People in your organization have to be able to look around and say, `Hey wait a second, we are not in compliance in this area, and that could be a problem. And that's where training is perhaps the most important element.
“Training is the glue that connects all of the structure – from policies, procedures, monitoring – and holds it all together. Through training, people understand why compliance is important. It's the why behind the what that training really exploits.”
A Case Study that Proves the Point
Steve, who has worked extensively in the life science industries, says, “One case that really comes to mind that I think all your viewers are very familiar with is the Theranos case. Elizabeth Holmes, the former child genius from Stanford, founded that blood-testing company with the concept that it is possible to learn amazing things from just a pinprick of blood.
“Well, it sounded too good to be true. And guess what, it was. But she attracted incredible investors, and the company took off. And she was, I believe, at one point, the wealthiest woman CEO in the world. But then it all came crashing down. Why? Well, there weren't controls in place to catch the problem, which was that the technology didn’t work. Or to catch the smoke and mirrors.
“Employees or fellow executives could have said, `Wait a second, this doesn't sound right. Wait a second, this really isn't working. Wait a second, where's the science to back this up?’
“A compliance program builds that kind of internal check . . . So that's a clear example of where a compliance program. and I would add an ethics and compliance program, could have prevented tremendous problems.
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In this episode of Training Unleashed, Evan talks to Terry Warren, one of America’s top coaches to highly successful executives, discussed his proven strategies for achieving much greater success.
In this life-changing podcast, you will learn to apply his philosophy to produce immediate benefits in everything you do.
Here are some insights you will gain from Evan’s conversation with Terry.
Intention Is the First Step toward Getting Great Things Done
Terry told Evan, “When people make an intentional choice to do something, and they commit to it . . . it’s as if they were jumping off a cliff. When they do that, the success rate is 100 percent. They’re declaring an intention, letting the world know about it, and are willing to be accountable for it. That realization came to me after coaching 30 or 40 people. I saw there was something going on there.”
Together, Evan and Terry called this, “The Power of Declaration.”
Use Small Steps to Ignite Major Change
“I once worked with a person who was tremendous when he was working with clients,” Terry recalls, “but was having difficulty internally in his communication style. And he was called on the carpet by HR and told, `This can’t continue.’
“But this person engaged with me and accepted the idea that he needed to change. Then we talked about baby steps he could take to do that. One of those steps was for him to find somebody in his own team, somebody he trusted. And then to say to that person, `I realize I need to change how I'm coming across, will you help me with that? And I am going to give you permission, not during a meeting, but after, to call me to account if I did not do well.’
“And it was transformational . . . I find that baby steps are a great place to start. And so if I'm talking to people, I say, `Let's just commit to one small thing right now, and let's take some baby steps to get to that, then we can come back to others. But let's just start with one, because that doesn't seem overwhelming.”
Try Constantly to Gain Perspective
Terry observes, “Things look different, depending on where you're standing to look at them. The example I like is a Rubik's Cube. Hold up a Rubik's Cube and just look squarely at the face, and it's a square! But if you turn it a little bit, you might see one of the other sides or if you turn a little further, you might see some of the bottom. One of the ways to change how we approach business problems is to bring a new perspective to them . . . if you get other people's input, you might then say to yourself, `What do I need to stop believing in order to do this?’
“And I think if you get those other perspectives, that leads to clarity about what needs to be done. You get better results when you actually have a different perspective.”
Strive for Clarity
“If you're clear about what you're trying to do, then you can actually accomplish it,” Terry told Evan. “But sometimes it's not possible to get total clarity about something you want to accomplish. If that is the case, you need to ask more questions, and to get additional information. And at a certain point, you need to consider, how much information have I gathered? Have I gathered as much information as possible in the time I have? Have I gathered enough information to believe that I'm clear on what has to be done?”
Those are only a small selection of the big ideas that came into focus during this powerful Training Unleashed podcast.
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In this episode of Training Unleashed, Evan pointed out that he has long been working remotely, and letting employees of his companies do so too, for years. He noted that since working remotely became common during the pandemic, he has lost one of his preferred tools for recruiting employees. Pre-pandemic, offering candidates the chance to work from home was highly attractive. Now, it has become routine.
Kevin, from his side of the conversation, recalled similar experiences. “I've been leading a remote team or a hybrid team for over a decade,” Kevin told Evan. “And then about seven years ago, we formed the Remote Leadership Institute as a part of our larger organization. I was working with a gentleman named Wayne Turmel. And his whole focus was around remote communication for trainers, for presenters, for salespeople, etc. And so we brought all of our leadership work together under the umbrella of the Remote Leadership Institute. And now we've written several of books in this area, one called The Long Distance Leader and then more recently, The Long Distance Teammate. So we've been in this space helping people work remotely for a lot longer than the pandemic.”
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In this episode of Training Unleashed, Evan talks to Candace Sjogren, entrepreneur, coach, author, as well as co-founder and center director of Boston Breakthrough Academy (BBA) about the benefits of attending the leadership development and emotional intelligence training at BBA.
Emotional intelligence training isn’t commonly used to describe leadership development training. According to Candace, “from an employer’s perspective, it’s awareness. Awareness of what am I bringing to the table, what are you bringing to the table, and how do we shift an otherwise tense situation into something that’s supportive to both of us.”
Leadership development training programs that focus on emotional intelligence, like the one offered through BBA, help you identify your blind spots. They help you determine what you’re not seeing. “Why is my boss continuously telling me that I’m a star performer, ‘but…’ Why is that ‘but’ continuously showing up in my life? And how can I break through that in order to be at the next level of whatever it is in life for me. Whether that’s being the next level mom or next level executive,” explained Candace.
It’s all about building or breaking the habit.
And, during the interview, Candace teaches Evan a really quick exercise that anyone can practice in their life to create a new habit and shift behavior.
And remember to listen to the end of the episode to get Candace’s BIG tip and the details about her giveway.
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In this episode of Training Unleashed, Evan talks to David Wood, high performance coach and founder of focus.ceo, about the simple steps you can take to reap rewards that are not possible from your comfort zone.
Here are some of the tips David shared:
We’re more likely to regret the things we didn’t do than the things we did do. As David explained, what he wants for everyone is that when they’re sitting on their death bed that they really gave it everything, “I really went for it.” David believes that playing it safe can be one of the most dangerous things you can do.
It’s perfect as it is, but there’s always more. According to David, there is always room for more. He acknowledges that it’s valid for people who are happy where they are today. There are people who, for them, not searching for more could start to get boring. And for them, “it’s perfect as it is, but I have desires and that’s also perfect.”
You can’t read the label from inside the jar. For David, “I can only see what I can see and my biggest enemy is my own arrogance.” He used a game of chess to help explain this. You might see that you can take a knight, but someone else watching sees that in three moves you’re going to lose your queen. When you can get that outside perspective, you get the clarity of distance.
During the interview, Evan opened himself up to coaching from David. Through David’s coaching method, Evan was able to see the situation from a different perspective.
Remember to listen to the end of the episode to get David’s BIG tip and details about his giveway to Training Unleashed listeners.
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In this episode of Training Unleashed, Evan talks to Frank Clark, a diversity, equity and inclusion (DEI) expert, and CEO of Via Group Partners about the importance of having a DEI strategy for your business.
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