Learn how three exciting technologies intersect to drive the Telecom business forward

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What are the challenges and complexities of rolling out 5G? How is drone technology working along side Intelligent Automation and a digital workforce to address these challenges? 

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In this episode, Bill Rubino, Sr. Director of Telco Industry Marketing at Blue Prism speaks with James Harrison, Founder and CEO of Inspection2, and Martin Stevenson, EMEA Head of Telecommunications at Blue Prism about the rollout of 5G, where it stands today and where it's going. 

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Here’s what we talked with James and Martin about: 

* The challenges that telcos are facing 

* How a digital twin of cell towers can yield cost savings and revenue potential for telcos  

* The importance of Intelligent Automation in the rollout of 5G 

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On this podcast, Brad Hairston talks with Kevin Smilie, Managing Director at the global advisory Alvarez & Marsal, who explains how companies can avoid becoming stagnant with their intelligent automation capability and make utilization of the digital workforce part of their DNA.

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Here’s what we talked with Kevin about: 

* The current trend in intelligent automation adoption and expansion

* Root causes of organizations failing to scale their intelligent automation solution across the enterprise

* The impact of the Center of Excellence on intelligent automation adoption and expansion

* Keys to reversing the stalemate in intelligent automation and changing the way it is viewed/utilized

* How a company effectively makes intelligent automation a core competency   

* What re-skilling and up-skilling human workers entails  

* The importance of managing change well at the leadership level

* Behaviors that hinder leaders from taking risks  

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As retailers prepare for the new era of ‘never normal’, many are accelerating the transformation of their operating models and resourcing in order to stay competitive. A cornerstone of many of these programs is RPA and Intelligent automation, but as organizations expand their plans – how can they avoid common mistakes that stall or derail these projects?

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On this episode, Blue Prism’s Peter Conquest talks to Alec Sutherland about his time heading up intelligent automation programs at consultancies, vendors and British Retailer, John Lewis Partnership, and how he avoided common mistakes when deploying RPA and intelligent automation. Alec, who now is a Director of Customer Success at Blue Prism, shares detailed insight into how he ran automation programs and gives helpful advice for organizations accelerating their transformation programs.  

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In this episode you’ll find out:

* The potential pitfalls that occur in automation programs and how to overcome them

* Common mistakes RPA mistakes in retail

* Why it’s important to take a strategic view of automation planning

* How retailers are accelerating transformation programs

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While the global pandemic has accelerated interest in automation, it has also proven to accelerate interest in cloud-based automation. 

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On this episode, Blue Prism’s Brad Hairston talks with Purna Doddapaneni, the head of Bain & Company’s Automation Center of Excellence, who explains how companies are showing a strong openness to Intelligent Automation in the cloud and how this trend may not subside any time soon. 

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Here’s what we talked with Purna about: 

* How the pandemic has made the cloud more “normal” for the enterprise 

* The likelihood of companies backsliding to on-prem once the pandemic subsides 

* The different ways cloud-based automation can be configured 

* The primary reasons companies take interest in cloud-based automation 

* How intelligent automation (RPA + intelligent skills) relates to the cloud 

* Purna’s experience with building out SaaS offerings, specifically RPA as a service 

* Market demand for digital workers sourced through a SaaS model 

* How the private equity sector views the cloud 

* The outlook for cloud-based consumption of digital workers and AI  

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Robotic Process Automation has quickly evolved into the era of Intelligent Automation, where digital workers are augmented with intelligent skills powered by AI services to enable the automation of business processes with increasing complexity. The excitement in what lies ahead for RPA is building.

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On this episode, Brad Hairston talks with Dr. Lou Bachenheimer, Solution Architecture Team Lead at Blue Prism, who explains what Autonomous Automation is all about.

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Here’s what we talked with Lou about: 

* The era of Intelligent Automation and the pace at which companies are embracing AI skills

* What the next phase in the evolution of RPA, Autonomous Automation, entails

* What the end-to-end automation lifecycle looks like in a world of Autonomous Automation

* What self-healing robots and self-learning robots are all about

* Why Autonomous Automation is important/necessary

* Blue Prism’s approach to enabling Autonomous Automation

* Why Blue Prism has chosen a best-of-breed versus build-it-yourself approach for Autonomous Automation

* Why reimagining/redesigning work matters so much in the migration to Autonomous Automation 

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Robotic Process Automation has become quite pervasive across many industries; however, many organizations have failed to make automation a fundamental part of the corporate strategy. 

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On this episode of the podcast, Blue Prism’s Brad Hairston talks with Michael Heric, the automation capability global leader for Bain & Company, who explains how companies can elevate their automation agenda and get significantly more value from the digital workforce.

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Here’s what we talked with Michael about:

* What is the state of the union of the digital workforce in the market?

* How is the COVID-19 pandemic driving automation initiatives?

* What are some of the reasons that many companies have failed to scale their digital workforce?

* How many companies link automation via the digital workforce to their corporate transformation goals?

* How can organizations that have stalled out and are not effectively scaling their digital workforce get on the right track?

* How important is C-level sponsorship to the long-term success of the digital workforce?

* How do you make sure that companies who have invested in the digital workforce get the full value from it?

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Why We're Rebranding our Podcast 

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The pandemic and other global events have made Digital Transformation a priority for all organizations regardless of geography or industry. In the midst of this strategic shift, the importance of an intelligent digital workforce to enable and sustain transformation is greater than ever. Company leaders are eager to learn from experts and others who are one step ahead of them.

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On this episode, Blue Prism’s Michael Marchuk and Brad Hairston explain why the podcast rebrand is taking place and what to expect with our newly branded Transform Now podcast going forward. 

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The world is changing at an exponential rate. But change itself — its science and psychology — remains a mystery to many people. If we intend to lead change, however, we have to understand its complexities.

On this episode of Generation Digital Workforce, we learn from Kerry Waters, a senior change leader with more than 15 years of experience delivering transformational change within financial services.

Kerry discusses:

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On this podcast, Blue Prism’s Brad Hairston talks with Pete Koltis, a Managing Director from the global advisory Alvarez & Marsal, who explains why it is important for companies to carefully consider the way they build out their intelligent automation footprint and what lessons can be applied from other technologies that have gone through this debate.

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Here’s what we talked with Pete about:

* The way companies buy technology solutions and how this has changed over time

* Reasons why companies utilize a Best-of-Breed approach

* Challenges associated with a Best-of-Breed approach that must be managed carefully

* The impact of a Best-of-Breed approach on risk mitigation

* How a Best-of-Breed approach can improve/streamline the end-to-end automation cycle

* Some best practices for utilizing a Best-of-Breed approach to optimize intelligent automation

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To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, Spotify, Google Play, or where ever you listen to podcasts. 

In this episode, Rockie Solomon from Eversource shares her journey to create an enterprise automation program that not only delivers significant business benefits, but also engages employees to build strong adoption of the automation program.

Here’s what we talked with Rockie about: 

Related content you may enjoy:

To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, Spotify, Google Play, or where ever you listen to podcasts.