In the midst of COVID-19, the financial pressure on healthcare organizations is greater than ever. This is motivating C-Suite executives to move faster in addressing key legacy business issues, most importantly, the heavily labor-intensive processes involved with revenue cycle management.
On this episode, Blue Prism’s Brad Hairston talks with Bruce Hallowell, Senior Managing Director, Health Solutions at FTI Consulting, who talks about how/where healthcare organizations can utilize the digital workforce to transform revenue cycle management.
Here’s what we talked with Bruce about:
What revenue cycle management involves and its importance to the healthcare industryThe central business issue with revenue cycle managementWhat is creating collection challenges for healthcare organizationsExamples of specific processes within revenue cycle management that are great candidates for automationWhere AI and other more cognitive technologies can be impactful in revenue cycle managementHow the pandemic is affecting revenue cycle management and cash flowsThe pace of intelligent automation adoption among healthcare providersHow healthcare organizations that have not begun the intelligent automation journey can get startedThe future of revenue cycle management 5-10 years down the roadRelated content you may enjoy:
Blog | Change is in the Air: How to Leverage RPA in the Healthcare Industry to Drive Greater Efficiencies & Improve Patient CareBlog | Making Time Matter at Microsoft Inspire – How Digital Workers are Facilitating COVID Antibody TestingWhite Paper | How to Deliver Better Patient Outcomes with Digital Workers White Paper | Automation in Healthcare: Real World Intelligent Automation Use CasesWeb Site | Transforming Patient Experience with Intelligent AutomationTo ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, Spotify, Google Play, or where ever you listen to podcasts.