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Personal impact isn’t just a quality for Insight leaders to focus on; it’s something we should all consider if we want to thrive and survive in a fast-moving, rapidly changing corporate environment.
And it’s a critical thing for us to consider when the world of Insight as we have got used to thinking about it is unlikely to last long in its present form. Wherever you are on the AI-adoption curve, many of the skills and attributes that have given us opportunities and promotions in the past will mean less in the future.
It will be all about the extent to which we can help our organisations make sense of data, apply learnings to business problems, build scenarios about future markets, and influence decision-makers to adopt the evidence-based opinions we have formed that will determine our success. And we can’t do any of these unless we have developed a personal brand that helps us get invited into the room, and once in it, demonstrate sufficient personal presence that we are invited back
So how can we increase our personal impact?
Please listen to find out more!
Topics Discussed
This is episode 85 of the Transforming Insight podcast.
If you have the ambition to transform your Insight team and the role it plays in your organisation, please tune in to future episodes. Not only will we explore the secrets of successful corporate Insight teams and their leaders, as outlined in James Wycherley’s books, Transforming Insight and The Insight Leader’s Playbook, we will also talk to senior corporate Insight leaders, delve into books that have inspired us, and discuss new best practice research carried out with the IMA’s corporate members.
You won’t want to miss this! So please subscribe - and thank you for listening.
About James Wycherley, the author of Transforming Insight
James Wycherley was Director of Customer Insight and Analytics at Barclays Bank from 2005 to 2015 when he became Chief Executive of the Insight Management Academy (IMA).
He published his first book, Transforming Insight, in 2020, and his second, The Insight Leader’s Playbook, in 2025, and he hosts the Insight forums and the Transforming Insight podcast.
An entertaining keynote speaker, he has presented over 50 times at Quirk’s events, a global record, and has provided thought leadership in the UK, USA, Europe, Canada, Australia, India and the Middle East.
The Insight Management Academy is the world’s leading authority on transforming corporate Insight teams, and its vision is to inspire and support every Insight leader to transform the impact of Insight in their organisation.
Resources:
If you would like more information on any of the ideas discussed in this episode of the Transforming Insight podcast, please visit www.insight-management.org
Disclaimer
The Transforming Insight podcast is published by the Insight Management Academy and produced by Zorbiant.
Ria's transition from traditional Insight roles into marketing and digital positions demonstrates how embracing broader responsibilities can amplify an Insight professional's influence and impact.
She highlights how marketing budgets face intense scrutiny, requiring Insight professionals to demonstrate tangible commercial value using language that resonates with senior leadership rather than traditional research terminology. This shift demands that Insight teams reframe their work to clearly articulate business impact and ROI.
James and Rhea also talk about AI's transformative effect on the Insight profession, with Rhea urging professionals to adapt and embrace these technologies rather than ever resist them. In her view, while AI enhances productivity and efficiency, it cannot replace the critical thinking, relationship-building, and strategic interpretation that human insight professionals provide. It’s a message that serves as a call-to-action for Insight professionals to redefine their roles, demonstrate clear commercial value, and remain relevant in an evolving landscape where traditional research functions are need to evolve.
Please listen to find out more!
Topics Discussed
This is episode 84 of the Transforming Insight podcast.
If you have the ambition to transform your Insight team and the role it plays in your organisation, please tune in to future episodes. Not only will we explore the secrets of successful corporate Insight teams and their leaders, as outlined in James Wycherley’s books, Transforming Insight and The Insight Leader’s Playbook, we will also talk to senior corporate Insight leaders, delve into books that have inspired us, and discuss new best practice research carried out with the IMA’s corporate members.
You won’t want to miss this! So please subscribe - and thank you for listening.
About James Wycherley, the author of Transforming Insight
James Wycherley was Director of Customer Insight and Analytics at Barclays Bank from 2005 to 2015 when he became Chief Executive of the Insight Management Academy (IMA).
He published his first book, Transforming Insight, in 2020, and his second, The Insight Leader’s Playbook, in 2025, and he hosts the Insight forums and the Transforming Insight podcast.
An entertaining keynote speaker, he has presented over 50 times at Quirk’s events, a global record, and has provided thought leadership in the UK, USA, Europe, Canada, Australia, India and the Middle East.
The Insight Management Academy is the world’s leading authority on transforming corporate Insight teams, and its vision is to inspire and support every Insight leader to transform the impact of Insight in their organisation.
Resources:
If you would like more information on any of the ideas discussed in this episode of the Transforming Insight podcast, please visit www.insight-management.org
Disclaimer
The Transforming Insight podcast is published by the Insight Management Academy and produced by Zorbiant.
How are you feeling about the environment within which your Insight team will work this year? Do you work in a market sector that is thriving? Is your company growing its share of that market? And is the Insight team recognised as a key contributor to your organisation’s growth?
Or do you see challenges all around you – challenges for your market, your company and your Insight team? Are you expecting restructures, budget restrictions or headcount reductions?
Whether you feel optimistic, pessimistic, or somewhere in the middle, we can only manage the things we can manage, and having a written plan drastically improves our chances of making intentional, well-considered decisions.
In my 2025 book, The Insight Leader’s Playbook, I suggested a 9P framework for anyone who wanted to become a more transformational Insight leader and help their team, their colleagues and their organisation to succeed.
But we can’t all focus on all 9Ps at the same time, so which will you prioritise in the first few months of 2026? And which do I think that none of us should ignore?
Please listen to find out more!
Topics Discussed
This is episode 83 of the Transforming Insight podcast.
If you have the ambition to transform your Insight team and the role it plays in your organisation, please tune in to future episodes. Not only will we explore the 42 secrets of successful corporate Insight teams as outlined in the Transforming Insight book, and the 9Ps of The Insight Leader’s Playbook, we will also talk to senior corporate Insight leaders, delve into books that have inspired us, and discuss new best practice research carried out with the IMA’s corporate members.
You won’t want to miss this! So please subscribe - and thank you for listening.
About James Wycherley, the author of Transforming Insight
James Wycherley was Director of Customer Insight and Analytics at Barclays Bank from 2005 to 2015 when he became Chief Executive of the Insight Management Academy (IMA).
He published his first book, Transforming Insight, in 2020, and his second, The Insight Leader’s Playbook, in 2025, and he hosts the Insight forums and the Transforming Insight podcast.
An entertaining keynote speaker, he has presented over 50 times at Quirk’s events, a global record, and has provided thought leadership in the UK, USA, Europe, Canada, Australia, India and the Middle East.
The Insight Management Academy is the world’s leading authority on transforming corporate Insight teams, and its vision is to inspire and support every Insight leader to transform the impact of Insight in their organisation.
Resources:
If you would like more information on any of the ideas discussed in this episode of the Transforming Insight podcast, please visit www.insight-management.org
Disclaimer
The Transforming Insight podcast is published by the Insight Management Academy and produced by Zorbiant.
All rights reserved.
Lisa and Emma share their experiences from the IMA’s recent Insight forums, highlighting the positive atmosphere and the encouraging conversations around the role of Insight in driving organisational change. They address the initial concerns surrounding the term "activist" and how, upon deeper understanding, it resonated positively with attendees.
We also explore the current state of the Insight industry, acknowledging the opportunities and challenges posed by technological advancements, particularly AI. That’s the backdrop against which we Insight activists will need to reframe our mindset and play our new roles.
As we look ahead to the new year, James encourages listeners to reflect on their Insight teams and their capability and consider how they can enhance their value to their organisations. We discuss upcoming Insight forums in January and February, focusing on Insight leaders’ priorities for managing and transforming their teams, and Insight professionals’ priorities for self-development.
And we say thank you! Thank you to all our listeners for tuning in throughout Season 11 and hope you will join us again in early 2026 for the upcoming Season 12. We wish everyone a happy holiday season and encourage you all to embrace the opportunities for Insight growth and transformation in the year ahead.
Please listen to find out more!
Topics Discussed
This is episode 82 of the Transforming Insight podcast.
If you have the ambition to transform your Insight team and the role it plays in your organisation, please tune in to future episodes. We will explore the 42 secrets of successful corporate Insight teams; and the need for Insight leaders to write their own playbooks; we will also talk to senior corporate Insight leaders, delve into books that have inspired us, and discuss new best practice research carried out with the IMA’s corporate members.
You won’t want to miss this! So please subscribe - and thank you for listening.
About James Wycherley, the author of Transforming Insight
James Wycherley was Director of Customer Insight and Analytics at Barclays Bank from 2005 to 2015 when he became Chief Executive of the Insight Management Academy (IMA).
He published his first book, Transforming Insight, in 2020, and his second, The Insight Leader’s Playbook, in 2025, and he hosts the Insight forums and the Transforming Insight podcast.
An entertaining keynote speaker, he has presented over 50 times at Quirk’s events, a global record, and has provided thought leadership in the UK, USA, Europe, Canada, Australia, India and the Middle East.
The Insight Management Academy is the world’s leading authority on transforming corporate Insight teams, and its vision is to inspire and support every Insight leader to transform the impact of Insight in their organisation.
Resources:
If you would like more information on any of the ideas discussed in this episode of the Transforming Insight podcast, please visit www.insight-management.org
Disclaimer
The Transforming Insight podcast is published by the Insight Management Academy and produced by Zorbiant.
All rights reserved.
Ten years ago, Steve Wills and I became rather obsessed by this book, and it helped contextualise some of our thinking on Insight farming – the critical habit of discussing new research and analysis findings, checking facts and figures that seem at odds with existing learning, investigating contradictions, and building picture summaries drawn from multiple sources. It’s not just the summaries themselves that are critical, it’s the discussions between Insight people along the way.
But as we think about Insight roles of the future, I think one of the behavioural roles that will give us great opportunities to expand our remit is that of the knowledge steward, where we are not only farming the collective insight produced by the Insight team, but checking, challenging, combining and curating the knowledge produced by many others around the organisation.
Please listen to find out more!
Topics Discussed
This is episode 81 of the Transforming Insight podcast.
If you have the ambition to transform your Insight team and the role it plays in your organisation, please tune in to future episodes. Not only will we explore the 42 secrets of successful corporate Insight teams as outlined in the Transforming Insight book, and the 9Ps of The Insight Leader’s Playbook, we will also talk to senior corporate Insight leaders, delve into books that have inspired us, and discuss new best practice research carried out with the IMA’s corporate members.
You won’t want to miss this! So please subscribe - and thank you for listening.
About James Wycherley, the author of Transforming Insight
James Wycherley was Director of Customer Insight and Analytics at Barclays Bank from 2005 to 2015 when he became Chief Executive of the Insight Management Academy (IMA).
He published his first book, Transforming Insight, in 2020, and his second, The Insight Leader’s Playbook, in 2025, and he hosts the Insight forums and the Transforming Insight podcast.
An entertaining keynote speaker, he has presented over 50 times at Quirk’s events, a global record, and has provided thought leadership in the UK, USA, Europe, Canada, Australia, India and the Middle East.
The Insight Management Academy is the world’s leading authority on transforming corporate Insight teams, and its vision is to inspire and support every Insight leader to transform the impact of Insight in their organisation.
Resources:
If you would like more information on any of the ideas discussed in this episode of the Transforming Insight podcast, please visit www.insight-management.org
Disclaimer
The Transforming Insight podcast is published by the Insight Management Academy and produced by Zorbiant.
All rights reserved.
I hope you agree that these are all critical aspects to consider if we want to lead or play a part in the transformation of our Insight teams. By documenting and developing our ideas for each, we can clarify our ambitions, sketch out our designs, consider helpful habits, who we will need to talk to, and how we are going to review progress.
But is that enough?
I think the truth is that every Insight leader or aspiring leader who wants to achieve sustainable transformation for their Insight team and its impact on their organisation will also need to work on themselves and how they can personally become more transformational leaders.
The 9th P of the Insight leader’s playbook is for Personal plan.
Please listen to find out more!
Topics Discussed
This is episode 80 of the Transforming Insight podcast.
If you have the ambition to transform your Insight team and the role it plays in your organisation, please tune in to future episodes. Not only will we explore the secrets of successful corporate Insight teams and their leaders, as outlined in James Wycherley’s books, Transforming Insight and The Insight Leader’s Playbook, we will also talk to senior corporate Insight leaders, delve into books that have inspired us, and discuss new best practice research carried out with the IMA’s corporate members.
You won’t want to miss this! So please subscribe - and thank you for listening.
About James Wycherley, the author of Transforming Insight
James Wycherley was Director of Customer Insight and Analytics at Barclays Bank from 2005 to 2015 when he became Chief Executive of the Insight Management Academy (IMA).
He published his first book, Transforming Insight, in 2020, and his second, The Insight Leader’s Playbook, in 2025, and he hosts the Insight forums and the Transforming Insight podcast.
An entertaining keynote speaker, he has presented over 50 times at Quirk’s events, a global record, and has provided thought leadership in the UK, USA, Europe, Canada, Australia, India and the Middle East.
The Insight Management Academy is the world’s leading authority on transforming corporate Insight teams, and its vision is to inspire and support every Insight leader to transform the impact of Insight in their organisation.
Resources:
If you would like more information on any of the ideas discussed in this episode of the Transforming Insight podcast, please visit www.insight-management.org
Disclaimer
The Transforming Insight podcast is published by the Insight Management Academy and produced by Zorbiant.
All rights reserved.
Some of the IMA’s most successful Insight leaders have gone one step further, and estimated the value that the Insight team itself has added each year, ultimately expressing this as a return on Insight investment.
In today’s episode, James talks to two senior UK Insight leaders, Danny Russell (ex Sky and O2) and Suzanne Lugthart (formerly with ebay, ITV and Rightmove). They have just launched a new initiative called Bigger Than Biscuits that aims to catalogue some great examples of how Insight, research and analysis have added value to business decisions.
If it has, your work could be an invaluable addition to this initiative and help other Insight professionals make the case for greater investment in Insight.
Please listen to find out more!
Topics Discussed
Highlights
This is episode 79 of the Transforming Insight podcast.
If you have the ambition to transform your Insight team and the role it plays in your organisation, please tune in to future episodes. Not only will we explore the secrets of successful corporate Insight teams and their leaders, as outlined in James Wycherley’s books, Transforming Insight and The Insight Leader’s Playbook, we will also talk to senior corporate Insight leaders, delve into books that have inspired us, and discuss new best practice research carried out with the IMA’s corporate members.
You won’t want to miss this! So please subscribe - and thank you for listening.
About James Wycherley, the author of Transforming Insight
James Wycherley was Director of Customer Insight and Analytics at Barclays Bank from 2005 to 2015 when he became Chief Executive of the Insight Management Academy (IMA).
He published his first book, Transforming Insight, in 2020, and his second, The Insight Leader’s Playbook, in 2025, and he hosts the Insight forums and the Transforming Insight podcast.
An entertaining keynote speaker, he has presented over 50 times at Quirk’s events, a global record, and has provided thought leadership in the UK, USA, Europe, Canada, Australia, India and the Middle East.
The Insight Management Academy is the world’s leading authority on transforming corporate Insight teams, and its vision is to inspire and support every Insight leader to transform the impact of Insight in their organisation.
Resources:
If you would like more information on any of the ideas discussed in this episode of the Transforming Insight podcast, please visit www.insight-management.org
Disclaimer
The Transforming Insight podcast is published by the Insight Management Academy and produced by Zorbiant.
All rights reserved.
Management guru Peter Drucker said many years ago that “what gets measured gets managed” which many have adapted to ‘what gets measured gets done’.
Similarly, the second habit of Stephen Covey’s 7 Habits of Highly Effective People, was that we should all ‘begin with the end in mind.’
That’s why I decided to make the 8th P of the Insight Leader’s Playbook, P for Performance.
Please could I ask you to reflect on a simple question:
Q _ Has your Insight team had a good year so far?
I hope you think it has! But what I’m really interested in is the thought process you just went through.
How did you evaluate whether your Insight team had enjoyed a good year?
What were the measures you considered? The types of evidence? Did you think about the outputs you can measure in this year, or the foundations you have laid for the next?
Please listen to find out more!
Topics Discussed
This is episode 78 of the Transforming Insight podcast.
If you have the ambition to transform your Insight team and the role it plays in your organisation, please tune in to future episodes. Not only will we explore the 42 secrets of successful corporate Insight teams as outlined in the Transforming Insight book, we will also talk to senior corporate Insight leaders, delve into books that have inspired us, and discuss new best practice research carried out with the IMA’s corporate members.
You won’t want to miss this! So please subscribe - and thank you for listening.
About James Wycherley, the author of Transforming Insight
James Wycherley was Director of Customer Insight and Analytics at Barclays Bank from 2005 to 2015 when he became Chief Executive of the Insight Management Academy (IMA).
He published his first book, Transforming Insight, in 2020, and his second, The Insight Leader’s Playbook, in 2025, and he hosts the Insight forums and the Transforming Insight podcast.
An entertaining keynote speaker, he has presented over 50 times at Quirk’s events, a global record, and has provided thought leadership in the UK, USA, Europe, Canada, Australia, India and the Middle East.
The Insight Management Academy is the world’s leading authority on transforming corporate Insight teams, and its vision is to inspire and support every Insight leader to transform the impact of Insight in their organisation.
Resources:
If you would like more information on any of the ideas discussed in this episode of the Transforming Insight podcast, please visit www.insight-management.org
Disclaimer
The Transforming Insight podcast is published by the Insight Management Academy and produced by Zorbiant.
All rights reserved.
So the 7th P of the Insight Leader’s Playbook is for Process.
Process might not always sound the most exciting topic but the way we approach can often make the difference between a productive, effective, efficient and successful Insight team, and a group that is doing its best to survive another spin around the corporate hamster wheel.
To quote James Clear from his bestseller, Atomic Habits:
“We do not rise to the level of our goals, we fall to the level of our systems.”
That’s true for organisations and for individuals, and it’s also true for Insight teams.
Please listen to find out more!
Topics Discussed
This is episode 77 of the Transforming Insight podcast.
If you have the ambition to transform your Insight team and the role it plays in your organisation, please tune in to future episodes. Not only will we explore the 42 secrets of successful corporate Insight teams as outlined in the Transforming Insight book, we will also talk to senior corporate Insight leaders, delve into books that have inspired us, and discuss new best practice research carried out with the IMA’s corporate members.
You won’t want to miss this! So please subscribe - and thank you for listening.
About James Wycherley, the author of Transforming Insight
James Wycherley was Director of Customer Insight and Analytics at Barclays Bank from 2005 to 2015 when he became Chief Executive of the Insight Management Academy (IMA).
He published his first book, Transforming Insight, in 2020, and his second, The Insight Leader’s Playbook, in 2025, and he hosts the Insight forums and the Transforming Insight podcast.
An entertaining keynote speaker, he has presented over 50 times at Quirk’s events, a global record, and has provided thought leadership in the UK, USA, Europe, Canada, Australia, India and the Middle East.
The Insight Management Academy is the world’s leading authority on transforming corporate Insight teams, and its vision is to inspire and support every Insight leader to transform the impact of Insight in their organisation.
Resources:
If you would like more information on any of the ideas discussed in this episode of the Transforming Insight podcast, please visit www.insight-management.org
Disclaimer
The Transforming Insight podcast is published by the Insight Management Academy and produced by Zorbiant.
All rights reserved.
We start with AI: Where have Insight teams moved to in their adoption of AI tools? How do they feel about that adoption? How can we learn from each other as we all explore new tools?
Then we look at the roles which we think are going to be increasingly important for Insight people in the future, starting with the role of ‘foresight pioneer’. Most Insight teams include some foresight work in their Insight product mix, but we don’t always name it, give it sufficient attention or know how to get our organisations to act on it.
And how critical is it at this moment to embrace change? The recent Client Sight 2025 research in the UK showed that most corporate Insight professionals intend to stay in the sector, but job satisfaction could be higher and there is a widespread desire to feel more valued. But the problem as James sees it is that there is no value in Insight unless it is utilised and recognised by senior management. That’s a challenge we need to address as individuals and teams within our companies.
We can’t necessarily predict the organisational roles, the job titles or reporting lines of the future, but we can think about the behavioural roles which it’s becoming increasingly evident we need to embrace. As well as foresight pioneers, we discuss the roles of growth consultants, Insight influencers and knowledge stewards. The need for the latter will grow and grow as the range of data and sources accessible through AI expands.
Finally, we look at what’s coming up at the next Insight forums. In September we’ll discuss the evolution of Insight comm’s, in October at the career path of Insight leaders, and in November we’ll delve into more detail on those Insight roles of the future.
Topics Discussed
Please listen to find out more!
This is episode 76 of the Transforming Insight podcast.
If you have the ambition to transform your Insight team and the role it plays in your organisation, please tune in to future episodes. Not only will we explore the 42 secrets of successful corporate Insight teams as outlined in the Transforming Insight book, we will also talk to senior corporate Insight leaders, delve into books that have inspired us, and discuss new best practice research carried out with the IMA’s corporate members.
You won’t want to miss this! So please subscribe - and thank you for listening.
About James Wycherley, the author of Transforming Insight
James Wycherley was Director of Customer Insight and Analytics at Barclays Bank from 2005 to 2015 when he became Chief Executive of the Insight Management Academy (IMA).
He published his first book, Transforming Insight, in 2020, and his second, The Insight Leader’s Playbook, in 2025, and he hosts the Insight forums and the Transforming Insight podcast.
An entertaining keynote speaker, he has presented over 50 times at Quirk’s events, a global record, and has provided thought leadership in the UK, USA, Europe, Canada, Australia, India and the Middle East.
The Insight Management Academy is the world’s leading authority on transforming corporate Insight teams, and its vision is to inspire and support every Insight leader to transform the impact of Insight in their organisation.
Resources:
If you would like more information on any of the ideas discussed in this episode of the Transforming Insight podcast, please visit www.insight-management.org
Disclaimer
The Transforming Insight podcast is published by the Insight Management Academy and produced by Zorbiant.
All rights reserved.
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