Translation Confidential

Join Peter and Patrick for their discussion with Zin Global founders Angelo Passalacqua and Bryan Montpetit on their translation industry-focused software tools: Zin CRM and Gaby-T, a no-code prompt engineering platform for the language industry.

For the 100th episode, Patrick interviews Peter and guests Jackie Lucarelli, Co-Founder and Director of Employee Wellness, and Kimberly Miller, Director of Operations, about how Argo Translation has grown since its establishment in 1995.

Join Peter, Patrick, and guests Jackie Lucarelli, Director of Employee Wellness, and Kati, Project Management Excellence Lead, for a discussion on Argo Translation's extensive training process and how their company culture fosters continuous improvement and learning.

Peter and Patrick are joined by Argo Translation's Marketing Coordinator, Meghan Furlong, to discuss non-language careers in the language industry.

Join Peter and Patrick as they interview Dr. Joyce Tolliver, Director of the Translation and Interpreting Studies Program at the University of Illinois Urbana-Champaign. The discussion will include a look at an exciting new research project that involves the TIS and the Illinois State Board of Education.

Translation industry experts Peter and Patrick provide an overview of what drives translation prices, why minimum fees exist, and what drives per-word cost. 

The translation industry continues to develop connectors and software that automate the translation process. A rising trend is the sale of complex systems that complicate the process rather than make it simpler. In this episode, Peter and Patrick focus their discussion on the part of the process where files are received and delivered but don’t provide any value to the larger translation process. 

Peter and Patrick share their personal holiday traditions and the traditions of several international colleagues. Countries discussed include Argentina, Australia, the United Kingdom, the United States, Spain, Italy, Germany, China, Israel, and India.

Peter and Patrick discuss the importance of setting and holding proper expectations in a consulting business. Topics include the importance of clarity and communication, setting expectations in the employer/employee relationship, and setting proper expectations for projects The idea of holding proper expectations is extremely important in business and in life.

Peter and Patrick cover 7 things you should never do as part of a translation RFI, including pricing models that don't match the industry, asking for per-word pricing, asking for profitability and revenue figures, considering the number of offices as an indicator of bandwidth and expertise, telling your prospective agencies that quality matters when it doesn't (e.g., pricing is your most important topic), inviting agencies who you know don't fit your requirements, and using a reverse Dutch Auction.