There are many aspects to domestic truckload and we are honored to be able to have Michael Nelm of Keep Trucking Transportation join us on the Transportation & Logistics Clubhouse to share some of his experiences as carrier, consultant, coach and efficiencies he’s built.
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00:00 Intro.
02:47 Thoughts on FMCSA's impending decision on what independent dispatchers are able to do.
03:35 Intro and background.
06:32 What he did in the medical field and the other industries he has been in.
07:48 Work ethic and its importance for someone who wants to be a business owner.
09:21 Importance of a morning routine to an entrepreneur and what his morning routine looks like.
12:02 What early is for him.
14:07 Books that helped him develop his mentality around entrepreneurship.
16:17 Something he experienced as an entrepreneur that gave him the most wisdom and inspired him.
20:06 Costs of starting a dispatch company.
22:17 Thoughts on how we got to collaboration and cohesivess in the industry rather that competition.
24:55 His thoughts on what it means that dispatching is a number's game.
26:49 Does Keep Trucking still dispatch box trucks?
28:54 Does Keep Trucking specialize in particular trailers when it comes to semis?
31:33 Thoughts on whether a dispatcher should specialize in a region or equipment when talking to carriers.
34:26 How did he protect clients eg box truck drivers who had no CDL when they did not know all DOT regulations? Does he feel like he started coaching even before he started coaching?
41:36 Whether their company has a forced dispatch program or policy with carriers who lease on to them?,
44:08 Tips on how a new dispatcher can get some of the best paying freight for a carrier and ensure they get paid for booking the load.
46:51 Tips and tricks on how to position an individual to receive coaching.
51:25 Cash flow book chat
52:27 Intro [Aisha]. Who is easier to coach or work with among younger drivers, company drivers or seasoned drivers is? [Audience question.]
54:13 Thoughs on whether he stays in touch with people he has previously helped and have gone on and thanked him and brought other drivers.
57:13 Mentorship Programs they offer and what it entails [Audience question.]
59:55 Final thoughts and contact.
1:01:38 Outro
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