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What if you could transform your travel experiences while empowering local artisans? Join us for an engaging conversation with Rana Saad, the visionary founder and CEO of Tuzmo, recorded live at Forbes Travel Guide’s ‘The Summit’ in Las Vegas. Rana takes us through Tuzmo’s journey from its launch just before the pandemic to its current standing as a platform that connects travelers with local artisans for authentic cultural experiences. You'll gain insights into the massive $650 billion handicraft market, poised to grow to $1.3 trillion, and learn how Tuzmo is ensuring that more revenue reaches the artisans themselves. Rana's extensive background in travel and digital innovation at Accenture has helped fuel Tuzmo’s mission to create meaningful and fair travel experiences.

We also dive into Tuzmo’s innovative features, including upcoming VR and AI-driven smart matching, designed to enhance how users interact with local crafts. Hear about their strategic partnerships with luxury hotels to provide unique, localized experiences, that was highlighted during their participation in the "Emporium of the Future Discover”. Learn about the importance of avoiding tourist traps and instead foster genuine connections with local communities. Have a look at Tuzmo's active market hotspots in Turkey, Morocco, Egypt, Kenya, and South Africa for example. This episode underscores the universal need for increased visibility for artisans and how Tuzmo is pioneering economic and cultural benefits worldwide. We hope you enjoy this discussion.

The #1 B2B Travel Podcast Globally. Over 100 Episodes. Listeners in 125 countries. New Episodes Every Weds. Season 5 In Progress.

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What does it take to build a luxury car rental empire from just seven vehicles to a fleet of 6,000? Join us as we sit down with Mauricio Souza, VP of Operations at Go Rentals, to uncover the secret behind their remarkable growth. We explore how the company, founded by two brothers in 1995, caters exclusively to the ultra-high-net-worth community with an unwavering focus on exceptional service, products, and relationships. Mauricio shares his valuable insights from the Forbes Travel Guide Summit where he emphasizes the importance of community in achieving unparalleled service excellence.

We also discuss the post-pandemic resurgence of the travel industry, the increasing emphasis on wellness, and how Go Rentals maintains their stellar reputation Learn about the strategies that make Go Rentals stand out, from competitive pricing to long-term relationship building. 

Whether you're a high-net-worth individual or someone planning a special occasion, this episode is your VIP pass to the world of luxury car rentals. We hope you enjoy this discussion.  

The #1 B2B Travel Podcast Globally. Over 100 Episodes. Listeners in 125 countries. New Episodes Every Weds. Season 5 In Progress.

https://www.traveltrendspodcast.com/

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How do luxury hotels craft unforgettable experiences while accommodating diverse dietary needs? Join us live from the Forbes Travel Guide Summit in Las Vegas as we sit down with Tiffany Dowd, better known as Luxe Tiffany. With over 15 years of experience in the luxury hotel social media landscape, Tiffany shares her journey and the pivotal role she plays as an ambassador for Forbes Travel Guide. Gain exclusive insights into how luxury hotels, private islands, and real estate companies refine their social media strategies under her expert guidance.

We also explore the highlights of Leslie Durso's impactful seminar on plant-based vegan menus and the significance of personalized dining experiences for guests with dietary restrictions. Hear Tiffany's personal reflections on navigating these challenges, especially as her husband has turned to veganism for health reasons. Discover the strategies luxurious resorts are employing to ensure every guest enjoys a memorable culinary experience, no matter their dietary needs. Don't miss this compelling conversation on the future of luxury travel and hospitality.

The #1 B2B Travel Podcast Globally. Over 100 Episodes. Listeners in 125 countries. New Episodes Every Weds. Season 5 In Progress.

https://www.traveltrendspodcast.com/

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What if you could launch an iconic luxury resort and achieve a five-star rating within its first year? Discover the secrets behind this incredible feat as we sit down with Tom Roelens, the Managing Director of Atlantis Dubai, live from the FTG Summit in Las Vegas. Tom's journey is nothing short of remarkable, from Michelin-starred kitchens in Belgium and France to earning his stripes at Cornell University and leading renowned properties with Four Seasons. We uncover his strategies for exceptional guest service, the pivotal role of his team, and how Atlantis Dubai achieved top honors from Forbes Travel Guide right out of the gate.

In one of our most enlightening conversations, we discuss how tom has launched luxury resorts across the globe, including breathtaking locations like the Maldives, Hawaii, and Kuala Lumpur. Tom offers captivating insights into his team-building philosophy, mentorship approach, and the lifelong bonds forged through these endeavors. 

Our conversation covers the sensational opening of Atlantis the Royal in Dubai, where architectural brilliance meets ultra-luxury. Headlined by Beyoncé and grabbing global headlines, this grand opening has set a new benchmark in the hospitality industry. Tom reflects on this high-stakes project and its alignment with the Atlantis brand's core values.

Tom shares his perspective on the power of networking and the importance of attending global summits. His personal travel tales to exotic destinations such as Bhutan and Namibia add a colorful touch and we tackle the common perceptions about traveling to the Middle East.  

We hope you enjoy this fascinating conversation with a true industry leader. Thanks for joining us Tom. Wishing you and the Atlantis Dubai team much continued success!

The #1 B2B Travel Podcast Globally. Over 100 Episodes. Listeners in 125 countries. New Episodes Every Weds. Season 5 In Progress.

https://www.traveltrendspodcast.com/

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How does a background in hospitality and fashion production lead to revolutionizing the luxury hotel industry? Join us as we chat with Jason Lurie, the mastermind behind Jalen Designs, who has turned the world of hospitality uniform design on its head. From his beginnings making costumes for Disney and Marvel to an unexpected pivot into outfitting elite private members clubs, Jason's journey is a testament to innovation and adaptability. Discover how a chance meeting with Forbes Travel Guide opened the doors to a global luxury market and learn about the meticulous approach Jason takes to understand each hotel's unique regionality and history.

Get ready to explore the cutting-edge trends of 2024 in hospitality uniform design, where fashion meets functionality in ways never seen before. Jason reveals how today's uniforms are moving away from traditional, logo-heavy designs towards more personalized, stylish garments that celebrate individuality while maintaining team cohesion. 

Learn about the game-changing benefits of modern fabric blends, the scalability of production for large hotel chains, and the versatility of using consistent base garments across various roles. As we wrap up, Jason shares how you can connect with Jalen Design for your next project, where he emphasizes the importance of a progressive uniform design in fostering a proud and engaged workforce.

The #1 B2B Travel Podcast Globally. Over 100 Episodes. Listeners in 125 countries. New Episodes Every Weds. Season 5 In Progress.

https://www.traveltrendspodcast.com/

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Ever wondered what it takes to earn the prestigious triple five-star Forbes Travel Guide rating? In this episode, we sit down with Mark Langevin, General Manager of the Ritz-Carlton in Grand Cayman, who provides an insider’s perspective on elevating resort standards to this elite level. Mark discusses the essential role of teamwork and the relentless pursuit of excellence, emphasizing how 900 dedicated 'ladies and gentlemen' contributed to this remarkable achievement. He shares the joy of celebrating this milestone with his team and the continuous commitment to maintaining these high standards.

We explore travel behaviors and booking patterns in the Caribbean, and the changing expectations of travelers in the post-COVID era, with a focus on quality, authentic experiences.  Mark explains how the Ritz-Carlton's personalized service culture perfectly aligns with these evolving guest priorities and highlights multi-generational travel trends that cater to families with diverse needs. 

Our discussion covers the importance of continuous learning and adaptation in the hospitality industry. Mark highlights the necessity of staying ahead of customer wellness trends and attending industry events like the FTG 'The Summit' to gain valuable insights and best practices. 

We hope you enjoy this discussion and invite you to consider a warm escape to Grand Cayman to meet Mark and his amazing 5 Star team. 

The #1 B2B Travel Podcast Globally. Over 100 Episodes. Listeners in 125 countries. New Episodes Every Weds. Season 5 In Progress.

https://www.traveltrendspodcast.com/

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Imagine transforming every hotel stay into an unforgettable experience with just the right linens. That's exactly what Filippo Arnaboldi, CEO of Frette, shares with us on this episode. Filippo takes us on a journey through Frette's remarkable history since its inception in 1860, spotlighting its role in the global hospitality industry. Learn how Frette partners with elite hotels and cruise lines to craft bespoke, high-quality bedding and linens that cater to unique environments and climates. From luxurious, natural materials to meticulous tailoring, discover the art of creating a perfect sleep experience that leaves a lasting impression on guests.

We also delve into the latest trends in luxury hospitality, emphasizing the growing importance of well-being and personalized guest experiences. Filippo shares insights from a recent conference, underscoring the significance of quality, design, and customization in today's market. Plus, get a glimpse into the unique culture at Frette, where employees are valued and passion drives success. Hear from a long-time Frette employee who shares their personal story, emphasizing the power of authenticity and dedication in the hospitality space. Whether you're a hospitality professional or a fan of luxury travel, this episode offers invaluable insights into creating extraordinary guest experiences.

The #1 B2B Travel Podcast Globally. Over 100 Episodes. Listeners in 125 countries. New Episodes Every Weds. Season 5 In Progress.

https://www.traveltrendspodcast.com/

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Ever wondered how someone goes from washing dishes at a fried chicken restaurant to being a managing director of a luxury resort? Join us as we uncover Rick Fidel's remarkable journey from Auburn University psychology student to three-time Forbes Travel Guide five-star recipient. Rick shares his path to success, emphasizing the critical roles of hard work, vision, and team support. We also explore the camaraderie and recognition at the Forbes Summit, where Rick expresses heartfelt gratitude to his mentors and colleagues. This episode is not just about Rick’s inspiring story but also offers invaluable advice for aspiring leaders in the hospitality industry.

In this episode, we delve into luxury travel trends, focusing on Montecito and Santa Barbara as top destinations for celebrities and affluent travelers. Learn about the unique privacy protections that make these areas a haven for high-profile guests and discover the personalized experiences at Rosewood Miramar Beach. We also touch on the shifting travel behaviors post-COVID, such as the growing interest in European destinations and shorter booking windows. Plus, get the inside scoop on the latest hospitality trend—pickleball!—and the exciting events planned for the conference. Whether you're a hospitality professional or a travel enthusiast, this episode promises insights and inspiration.

The #1 B2B Travel Podcast Globally. Over 100 Episodes. Listeners in 125 countries. New Episodes Every Weds. Season 5 In Progress.

https://www.traveltrendspodcast.com/

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Ever wondered how a luxury hotel manages to maintain five-star service standards while hosting a prestigious global summit? Join us as Shannon McCallum, VP of Hotel Operations at Resorts World Las Vegas, shares her unique insights from hosting the Forbes Travel Guide Summit. Shannon recounts the ambitious journey of opening Resorts World amidst the pandemic in June 2021 and its pivotal role in revitalizing Las Vegas tourism. She takes us behind the scenes of this magnificent venue, revealing some extraordinary elements of the summit, including an unexpected pickleball court and a diverse array of international attendees.

Next, we take a deeper look at the broader hospitality industry trends and the invaluable role of industry conferences. Learn how these events are more than just networking opportunities—they are avenues for professional growth and credibility building. Hear Shannon's inspiring career story, which began unexpectedly in hospitality, and discover how the field has evolved post-pandemic with a renewed focus on wellness, brand differentiation, and the booming meeting industry. Shannon's journey underscores the fulfillment and growth that comes from pursuing a passion in this dynamic industry.

In our final segment, we discuss the revitalization efforts in Las Vegas, particularly around Circus Circus, and how luxury developments are influencing neighboring properties. With travel trends for 2024 showing a surge despite challenges like visa delays in markets such as China, Shannon emphasizes the importance of innovative technology at Resorts World, including its cashless operations. By addressing these challenges head-on and embracing cutting-edge technology, Resorts World is committed to ensuring a premier guest experience. Tune in to hear about potential partnerships and how the future of hospitality is being shaped by these technological advancements.

The #1 B2B Travel Podcast Globally. Over 100 Episodes. Listeners in 125 countries. New Episodes Every Weds. Season 5 In Progress.

https://www.traveltrendspodcast.com/

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Ever wondered how the world’s elite concierges maintain their impeccable standards? Join us for an exclusive chat with Burak Ipekci, the Secretary General of Les Clefs d'Or, recorded live at the Forbes Travel Summit in Las Vegas. Burak walks us through the storied history and rigorous membership process of Les Clefs d'Or, an organization that has set the gold standard in hospitality since 1929. Discover what it takes to wear the iconic golden keys and the dedication required to elevate guest experiences to unparalleled heights.

Curious about the future of the hospitality industry? This episode sheds light on groundbreaking trends, from the emergence of AI and ChatGPT to the increasing focus on inclusivity and diversity within the sector. Burak shares insights on how technological advancements are reshaping back-of-house operations, yet underscores the irreplaceable value of human interaction in maintaining Forbes five-star ratings. We also discuss the emotional toll and operational challenges that come with losing a star rating, providing a comprehensive look at what it takes to stay at the top.

Finally, we examine the essence of empathy and personalization in delivering exceptional guest service. Learn how advanced systems are improving guest experiences and why the human touch remains irreplaceable. For aspiring hospitality professionals, this episode is packed with career advice and hiring insights.

The #1 B2B Travel Podcast Globally. Over 100 Episodes. Listeners in 125 countries. New Episodes Every Weds. Season 5 In Progress.

https://www.traveltrendspodcast.com/