Travis catches up with Dr. Bustos and Dr. Thacker, a husband and wife team who bought a thriving fee for service practice in Las Vegas and just wrapped their first year as owners.
What is covered.
They met in college, went through UNLV dental school together, and spent three or four years searching for the right practice before this one landed in their lap through a chance connection at Bank of America.
The practice they bought had a devoted following and decades of history in Las Vegas, and they walk through the nerve wracking process of earning the seller's trust before ever seeing the office.
They share the tangible lessons, like discovering the entire office ran on outdated computers with no IT due diligence done, and a lease with no clear language for a dental tenant, including a rogue printer contract that cost them thousands.
They dig into the harder, intangible lessons, like learning to communicate their vision clearly to a longtime team instead of quietly trying to preserve the status quo.
They talk openly about the emotional weight of managing employees through change, and why taking feedback and conflict personally makes ownership so much harder.
They reflect on stepping into a highly regarded predecessor's shoes clinically, and how honesty with patients about their own pace and standards built trust instead of losing it.
Despite the stress, both agree they would do it again without hesitation, choosing the freedom and integrity of ownership over the comfort of being an associate.
A grounded, funny, and honest look at what the first year of practice ownership really feels like. Tune in.
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LET’S CONNECT
Instagram: https://www.instagram.com/travisslade.cpa/
TikTok: https://www.tiktok.com/@travis.slade.cpa