Apple has said they’ll stop reporting on unit sales. They want to shift the focus to their services biz rather than the product biz. Why? Maybe coz their product is becoming commoditised. Just as spas are.

#pivot #businessstrategy #innovation #spaindustry #apple

Mindfulness is all about the here and now. Being present. So if you’re genuine, that actually represents a big branding opportunity.

#branding #wellness #mindfulness #opportunity #marketing

This looks to be a developing trend. Paying for someone to stretch you. Personally, I’m a fan! Sign me up! Just makes perfect sense.

PS: Thanks to Kath Hudson at Spa Business Magazine!

#wellness #health #fitness #spa #stretching #trending

These simple conversation starter cards on a restaurant table are a great example of going to the root cause of a problem, not just targeting the symptoms.

#marketing #customercare #causes #symptoms #businessowners #opportunity

One Spa World, the company within Steiner Leisure that manages spas on cruise ships and hotels & resorts, is set to join the NASDAQ.

https://lnkd.in/fzfHbJU

#businessintelligence #spa #wellness #onespaworld #publiccompany

Paying More for Less of course doesn’t make sense. But sometimes that’s the dynamic we’re actually creating.

#pricing #businessstrategy #value #wants #needs #benefits

Fake it Till You Make it is a dangerous strategy. You are probably missing out on very real opportunities because they believe your BS and think you’re too good for them.

#recruitment #personalbranding #fakeittillyoumakeit #jobsearch #careeropportunities

I screwed up! I messed up the numbering sequence for this show. Double-episoded back in June. So let’s correct it here.

The lesson? Perfection is Overrated! ;-)

#mistakes #ownership #transparency #faceup #correction #imperfection

It doesn’t exist. But it could. How about it? We get all the Spa Associations to pool their resources and come up with a set of global best practices.

#spa #industry #association #bestpractices #standards

Especially when it comes to deep cultural change, the first step is owning the current state of play. You made it. You Own it. It’s your mess to fix. Make a statement. Say it loud!

#transformations #corporateculture #management #ownership #accountability