FULL SHOW NOTES
https://podcast.nz365guy.com/354 

• A short introduction about Tricia Sinclair background - life and hobbies 
• Discover Tricia’s involvement with the Power Platform School 
• What does Power Platform School do, who they work with and what you should expect? 
• Tricia talks about her career journey  
• Learn more about Tricia’s interest in mentoring  
• Tricia’s involvement in different projects related to Omnichannel Customer Service and Financial Industry. 
• Learn things you can do with Omnichannel Customer Service 

RESOURCES MENTIONED:
      • Power Platform School: https://powerplatformschool.com/ 

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

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Thanks for listening 🚀 - Mark Smith