If you want to build a resilient, high-performing team, you have to start by honoring the people who make it possible. Amy Lafko, author of People First, shares how leaders can create strong, engaged teams by shifting from customer- or patient-first models to a true people-first strategy.

Her approach focuses on understanding core behaviors, motivations, and natural talents, then aligning individuals with roles where they can thrive. By leveraging assessments and data to create a shared language, Amy outlines how leaders can build “frictionless teams” grounded in trust, clarity, and accountability.

Our last episode of the year features TTI COO Vanessa Boettcher discussing how small businesses can develop and retain talent during a tough economy. Her main advice: know your people, understand their skills, embrace flexibility, and use the right tools. 

Vanessa’s biggest leadership lesson of 2025: always ask questions, never assume. Her final advice to COOs: stay connected, stay humble, and remember, people matter. 

Staying authentic while adapting to uncertainty, cultural differences, and diverse communication styles isn’t easy, but Dr. Andy Molinsky is here to help. As a Professor of Organizational Behavior at Brandeis University and the author of Global Dexterity. Dr. Molinsky explores how authentic leadership requires conviction, customization, and common ground.

This episode of Working Progress features Clay Eure of Eure Consulting, discussing "no surprise management" in the workplace. Clay emphasizes that clear communication, trust, and consistent feedback are crucial to prevent unexpected challenges and negative surprises, especially during tough times. Find out the importance of intent versus impact, delivering feedback right, and fostering growth in teams.

Is there a key to staying relevant professionally, increasing personal impact, and increasing your credibility? If you ask Suzanne Dmuchoski, it all comes down to continuous learning. TTI’s Director of Learning and Certification brings over 20 years of experience and passion to the field of adult learning. Discover how to embrace ‘micro-learning’, align your goals with your existing career, and develop curiosity in your personal and professional life.

Want to unlock the full potential of DISC? Focus on adaptations, blending, and behavioral style combinations. Lisa Bouchard, TTI Partner and President of Data Dome Inc., shares the importance of appreciating diverse behavioral styles while respecting adaptations.

Learn how leaders can use awareness of behavioral styles to improve communication and relationships, Lisa’s favorite DISC styles to coach, and real-life examples of reactive adaptations in the workplace.

In this episode of Working Progress, Bobby Tyning, Vice President of Creative at TTI Success Insights, talks about team performance, the importance of company culture, and how hiring can make or break an organization. Listen now to learn how building a high-performing team is never an accident, but an intentional and continuous process. 

In this episode of Working Progress, Marili B. Desrochers, regional TTI Master Distributor, centers the conversation on emotional intelligence (EQ) in the workplace, its importance, and how it impacts leadership, culture, and business performance. Tune in to discover the difference between IQ and EQ, learn practical exercises, and debunk common EQ myths.

In this episode of Working Progress, Dr. Kevin Gazzara, Senior Partner at Magna Leadership Solutions, talks everything EQ. He reveals how he coaches executives to develop emotional intelligence, stresses the power of a multi-science approach, and highlights the foundation of EQ: you.

Tune in to learn strategies for managing emotions, the link between EQ and building trust, and advice to start your EQ journey right.

If you want to build a high-performing workforce, you need the right mindset, tools, and process. Adam and Amber Wong, founders of Rockstar Workforce and winners of the Forty Forward book publishing contest, are here to help. 

Their upcoming book, Building a Rockstar Workforce, shares best practices for building a strong foundation of communication and creating meaningful change in the workplace.