Episode #350: Learn why "psychological safety" is necessary, and what leaders must do to cultivate the conditions for psychological safety.  We'll also talk about ways you can turn your mistakes into opportunities for learning and the prevention of future mistakes.

Bio:
Mark Graban is an author, speaker, and consultant, whose latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, is available now.

He is also the author of the award-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement and others, including Measures of Success: React Less, Lead Better, Improve More.
He serves as a consultant through his company, Constancy, Inc, and is also a Senior Advisor for the technology company KaiNexus. Mark hosts podcasts, including “Lean Blog Interviews” and “My Favorite Mistake.”

Education: B.S. in Industrial Engineering from Northwestern University; M.S. in Mechanical Engineering, and M.B.A. from the Massachusetts Institute of Technology’s Leaders for Global Operations Program.

Contact Mark:
Website: https://www.markgraban.com
LinkedIn: https://www.linkedin.com/in/mgraban

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