We are working on a couple of projects and wanted to give a shoutout to one of our program sponsors. This is a special replay of an episode with Adam Walter, President of Humanize IT. Humanize IT provides a framework for Managed Service Providers to humanize aka simplify the approach to client interaction and communication.  Demonstrate your value and increase opportunities by leveraging this software. 

You will also learn about Adam's experience as a ConnectWise PitchIT Participant and Winner of The 'Most Innovative Solution' award. Give a listen to Adam’s Humanize IT podcast and learn more about Humanize IT by visiting humanizeit.biz/

Leverage content like this program to elevate your game and voice. Thank you Adam and Humanize IT for sponsoring our program. For more information and to become a sponsor, visit AppMeetup.com 

The benefits of the OKR goal-setting process are apparent and core to the success of some of the world’s leading organizations. The Objective and Key Results (OKR) model, when properly implemented, helps to guide the company toward the desired stated mission and vision. 

Scott Levy, Founder and CEO of Result Maps shares how organizations can shape culture, elevate communication and increase engagement. 

Result Maps is a leading Strategy Execution Software, providing CEOs and leaders of organizations visibility into how their strategy is being executed and the ability to help drive accountability. 

Some of the highlights include:

Illustration of music and how in the absence of rhythm, there is nothing but noise and not true harmony.

4 out of 5 don’t understand the direction given by leadership.

Insight into how to get the best from your teams. 

Organizational culture of clear vision and being able to learn and fail quickly.

Connect with Scott on LinkedIn and visit Resultmaps.com to learn more about how you can increase the effectiveness of your organization. Scott is also providing a Free-Trial as well as insight into their Vision Course www.resultmaps.com/how-to-build-a-vision-that-sticks

What About the Cloud? Add Value and Learn

What should you know about the Cloud and how can aligning with the right partnerships lead to greater success?

Joseph Landes, CRO & CoFounder of Nerdio shares his leadership journey and what he has learned about building a leading and successful organization. Nerdio is a leading software solution provider that empowers MSPs and Technology firms to best deploy, manage, and cost-optimize native Microsoft Cloud technologies.

Some of the key highlights include:

A core belief of ‘Educate First, Sell Second’ leading to their 80/20 and Training Camps.

Find great people, nurture them and then ‘let them rip’; let them lead.

Nerdiocon 2024 and why a destination conference.

Joseph also shares steps that he has taken to help make Nerdio more successful. They include learning from other influential leaders, time management (70% with partners and customers), depth of partnerships with key distributors, and the importance of healthy working relationships such as the one he has with his Co-Founder Vadim Vladimirskiy.

To learn more about Joseph, connect with him on LinkedIn and visit getnerdio.com

Organizations understand that engaged employees are crucial to success. Engaged not only with existing clients, but also within the community. How do you engage your circles of influence and how can you help your teams achieve higher levels of engagement? 

Matthew Donald Lucas, Solutions Architect with CBE IT Solutions shares his leadership journey and dives into why engagement is key for achieving favorable outcomes. How you engage and communicate matters. 

Some of the highlights include:

Importance of keeping clients informed and educated through webinars, workshops, QBRs and using strategically designed roadmaps.

Developing a culture of continuous learning and hand on training.

Their apprenticeship program, celebrating their growth and success,

Trends and what clients are looking for.

Connect with Matt on LinkedIn and visit cbeits.com/

If you desire to create a successful startup or if you are looking to strengthen your startup, what should you keep in mind? Start with a solution that a customer would want or need, build around amazing people and clarify your message. Speaking of that message, what are some communication tips that every technical founder and leader should keep in mind? What are those tips that can help articulate the value you provide?

Tips include: 

1. Know your Audience,
2. A Compelling Story.
3. Practice, Practice, Practice.
4. Body Language.
5. Feedback.

These 5 tips are invaluable no matter the stage of your startup. Focus on these and watch how improved communication skills can directly impact your organization. These are incredibly beneficial for every technical leader. 

To learn more about our training and coaching programs, connect with us on LinkedIn and visit appmeetup.com/

Keep speaking! Thank you for your continued support. 

A great voice is one that is born of experience and from having a keen awareness of both need and a willingness to speak out. David Sobel is the Host of The Business of Tech Podcast, an IT services focused news platform. Dave has been a fixture and we are fortunate to work alongside him to elevate leadership voices and trends within this space. 

Highlights include:

Be a good listener and stay focused on being a learner. 

His Diversity Report update. It is not getting any better; not getting more diverse. 

2 basic ideas of diversifying to sell to your customer base, and to 'make the pie bigger.

Need to build an excellent culture and have great retention of talent.

Invest in keeping in touch with people and delivering continuous value.

His passion for slow cooking and smoking meats.  

Connect with Dave on LinkedIn and follow his work by visiting businessof.tech/

How you build matters. Building upon a foundation of family, community and commitment can lead to amazing results. Marissa Maldonado, CEO & Majority Owner of Proda Technology, a managed IT services and consulting firm shares her story of determination and commitment to building an organization of impact.

Some of the highlights include:

Integrating coaching, peer groups and impacting communities.

Core values, EOS model and scaling past $2M and $5M.

Embracing vulnerability as a leader.

Promoting diversity, inclusion and supporting women in technology.

Work-life balance and playing with your children.

Connect with Marissa on LinkedIn and visit prodatechnology.com/

Community, strategic partnerships and embracing diversity can lead to incredible growth. International tech veteran and visionary leader Per Werngren lends his experience from building a successful international organization and from his time leading the International Association of Microsoft Channel Partners - IAMCP. Idenxt is a leading hosting provider, powered by Microsoft.

Highlights include:

Global expansion and impact of the IAMCP community.

His widely adopted P2P Maturity Model.

Diversity of backgrounds is an advantage to any organization.

Be willing to acknowledge that you are a guest and foster curiosity.

Must lead by example, empower leaders and embrace inclusion.

Working with governments and the importance of smaller companies having their voices heard.

Trends and the spirit of giving.

Book Who moved the cheese

Book: ‘Moments of Truth’

To learn more about Per and his work, connect with him on LinkedIn, visit idenxt.com and accelerator.one/

What would being able to deploy a fast and reliable DNS Filtering Solution look like for your organization? What does Formula One have in connection with the award winning speed of DNSFilter? Steve Staden, Senior Director, Product Management at DNSFilter dives into more than just how you can provide your company with content filtering and threat protection against malware and phishing campaigns across all networks and environments.

Some of the featured highlights:

Machine Learning and DNS Security.

What makes DNSFilter so special including their low false positive rate.

The drive to be responsive and remain visible and transparent while continuing to “raise the bar.” Their ‘Faster Together’ official partnership with Andretti Autosport.

The conferences and shows we can expect to see Steve and his team in 2024.

What type of podcast programs he listens to in addition to our own Twins Talk Tech Leadership program.

Connect with Steve on LinkedIn and visit dnsfilter.com to learn more. Steve is also sharing a great resource: CIS checklist and the Annual security report.

https://explore.dnsfilter.com/hubfs/DNSFilter%20CIS%20Controls%20Checklist.pdf

Raghu Ram Bongula, Chief Technology Officer at ConnectWise joins us to share his leadership journey and provide a glimpse of his work with AI and Hyperautomation within the MSP space. ConnectWise is an industry leading IT software, services, resources, and community for the tech sector. 

Some of the highlights include:

His approach to meeting the growing needs of the MSP community.

Start with knowing your audience, identify the problem you want to solve and then work backwards while accepting feedback.

Fast fail approach to develop and release better products.

Stages in Development include: Prescriptive, Predictive and Descriptive

ConnectWise Sidekick, an AI assisted tool for managed service providers, designed to enhance efficiency and ingenuity.

To learn more about Raghu and the exciting work they are doing at ConnectWise, visit connectwise.com/ and connectwise.com/blog for articles, resources and new tech insights.