Tyler Tech Podcast from Tyler Technologies

Tyler Tech Podcast from Tyler Technologies

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Tyler Tech Podcast from Tyler Technologies episodes

  • Government's Data-Driven Journey

    Data management and analysis tools can empower governments to manage, fix, and prevent issues within their community services. Discover the resources referenced in the episode:

    • Clermont County, Ohio, Video
    • Clermont County Open Data Portal
    • Texas Department of Information Resources Success Story
    • Texas Open Data Portal
    • Austin Launches Performance Site Blog
    • Austin Open Data Portal

    In this episode, Franklin Williams, Tyler's Data & Insights Division president, joins the pod to discuss the development and evolution of data programs, examples of jurisdictions harnessing the power of their data, and what future trends in data management governments should be ready for. 

    21 min
  • Improve Resident Engagement with Identity and Access Management

    Citizen identity and access management solutions can enhance government's digital engagements with their residents. Discover the resources referenced in the episode:

    • Tyler’s white paper, Improving Resident Engagement With Identity and Access Management
    • Tyler's e-book, A Digital Government Guide to Modernizing The Resident Experience
    • The Tyler Tech Resource Center 
    • City Hall Selfie Day with ELGL 

    In this episode, Mike Teeters, Tyler’s Senior Product Manager of Corporate Development, and Nick Winston, Sr. Director of Product Strategy for Tyler's Digital Solutions Division, share their thoughts on CIAM, how residents are interacting with these systems, and how governments can deliver better services by creating a digital profile for their residents that can be shared across departments and jurisdictions. 

    32 min
  • Leveraging the Cloud to Elevate the Digital Resident Experience

    Learn more about how Tyler can partner with you to modernize your government software and enhance your resident experience here. Discover the resources referenced in the episode:

    • Tyler's e-book, A Digital Government Guide to Modernizing The Resident Experience
    • The Tyler Tech Resource Center 
    • City Hall Selfie Day with ELGL 

    In this episode, Russell Gainford, Tyler’s Sr. Vice President of Cloud Strategy & Operations, joins host Beth Amann to discuss the evolution of digital government services and how cloud technology can not only provide seamless, integrated services but also significantly enhance the resident experience.  The team discusses the shift to modern cloud-based services, how governments can assess their tech stacks, and why this shift is achievable– no matter where you are in your digital journey. 

    28 min
  • School Staffing Success: The Benefits of Finding the Best Substitute with Curtis Updike
    In this episode of the Tyler Tech Podcast, join host Jeff Harrell as he sits down with the guest Curtis Updike, a former teacher and school staffing professional. Get ready to dive deep into the intricacies of finding suitable substitutes for teachers, aides, and principals when they need to be absent from school.
    Curtis brings his wealth of experience and expertise to the table, shedding light on the often-overlooked challenges of matching the right individuals to specific school staffing positions.
    Tune in to gain a better understanding of the benefits parents, students, substitutes, and school staff get with a technology solution that actually finds the best fit for the school.
    Whether you're an educator, a school administrator, or simply curious about the inner workings of the education system, this episode offers invaluable insights into the often under-appreciated art of school staff substitution.
    20 min
  • The Latest on Cybersecurity in the Public Sector with Tim Walsh

    Joining the podcast is Tim Walsh, a leading expert in cybersecurity at Tyler Technologies.  Tim delves into the latest in cybersecurity in the public sector. In this episode, we explore the ever-evolving landscape of cybersecurity and its impact on government organizations, highlighting the latest trends, challenges, and strategies to protect against malicious attacks.

    2023 has shown us that bad actors are becoming increasingly creative with their ransomware attacks, posing significant threats to the public sector. Tim, who has an advanced degree in cybersecurity, discusses the tactics employed by these malicious actors and the lessons learned from recent cybersecurity incidents.

    We examine the evolving cybersecurity landscape and explore the innovative approaches and technologies being utilized to safeguard sensitive data and critical infrastructure. From examining emerging threats to exploring best practices and proactive coverage strategies, this podcast equips public sector decision-makers with the knowledge needed to stay ahead of the cybersecurity curve.

    Tune in to "The Latest on Cybersecurity in the Public Sector with Tim Walsh" and gain valuable insights into the challenges and opportunities associated with protecting our digital infrastructure in an ever-changing threat landscape. Stay informed, stay vigilant, and stay secure!

    Learn more about Tyler Technologies

    Learn more about Tyler Tech Cybersecurity

     

    22 min
  • LIVE from Connect '23 (Part 2) with Pamela Clark, Cindy Burke, Liang Tian, and Tony Corpin

    Welcome to "LIVE at Connect '23 (Part 2)", a special edition of the Tyler Tech Podcast. Join us as we take you behind the scenes of Tyler Connect, Tyler's annual user conference that brings together government and technology leaders from all corners of the country. In this Part 2, we delve deeper into the heart of the conference, sharing the excitement and inspiration that filled the air.

    In Part 2, we talk to three Tyler Excellence award winners about what they did to receive the award, and what life was like before implementing their solutions.  

    We also talk to an industry expert in the school transportation space, and find out the important issues and trends facing the school transportation industry. 


    Guests on LIVE at Connect '23 Part 2:

    Pamela Clark is the Business Systems Specialist for the town of Prosper, Texas. We talk to Pamela about her Tyler Excellence Award and how they went from a manual, paper system to an always on, 24/7 solution that reduced revision time by 50%. 

    Cindy Burke is the Senior Director Data Science at San Diego Association of Governments (SANDAG). Find out how they set a high level of excellence for their data and how they make it accessible to people, including visualizations.  

    Liang Tian, Ph.D is Principle, Data Science at SANDAG.  Hear him discuss the importance of creating dashboards that make data and information easily accessible and digestible for San Diego residents.  

    Tony Corpin is the Publisher of School Transportation News.  He talks about the school transportation industry and the important issues leaders in the space are addressing.  What are the current conversations happening in the school transportation space?

    Learn more about Tyler Technologies

    Discover more great content from Tyler Technologies

    37 min
  • LIVE from Connect '23 (Part 1) with Greg Overtoom, Aline Martinez, Sara Worley, and Mayor Mike Stanzilis

    Welcome to "LIVE at Connect '23," a special edition of the Tyler Tech Podcast. Join us as we take you behind the scenes of Tyler Connect, Tyler's annual user conference that brings together government and technology leaders from all corners of the country. In this Part 1, we delve into the heart of the conference, sharing the excitement and inspiration that filled the air.

    Get ready to be inspired as we showcase a diverse array of exceptional projects that earned the prestigious Tyler Excellence Award (TEA). From innovative solutions to transformative initiatives, we shine a spotlight on the outstanding achievements that are shaping government technology.

    We're thrilled to introduce you to a first-time attendee who shares her unique perspective and impressions of Connect. Experience the conference through the eyes of someone new, as she recounts her favorite moments that made Connect '23 a truly special event.

    In an exciting first for the Tyler Tech Podcast, we have the privilege of sitting down with a distinguished mayor. Join us as we engage in an insightful conversation, uncovering the short and long-term challenges he aims to address for his community. 


    Guests on LIVE at Connect '23 Part 1:

    Greg Overtoom is the Assistant Director of Enterprise Applications for Bloomington, Indiana. We talk to Greg about his Tyler Excellence Award and the best practices he learned now that they have been through implementation. 

    Aline Martinez is the ERP Security and Document Application Manager at IDEA Public Schools.  She shares her thoughts as a first time attendee at Tyler Connect. 

    Sara Worley is the Economic Development Director for Goochland County, Virginia.  She was the project manager of the TEA-winning project for her community. She shares what life was like before implementation, and what benefits they are seeing after. 

    Mike Stanzilis is the Mayor of Mount Arlington, New Jersey.  He shares with us the things mayors focus on as they serve their communities, and how both short and long-term goals are high priority. 

    Learn more about Tyler Technologies

    Discover more great content from Tyler Technologies

    38 min
  • Honoring Fallen Heroes: The History and Importance of National Police Week with Bill Alexander

    Tyler Technologies is proud to be a supporting sponsor of National Police Week, an annual event to honor law enforcement officers who have died in the line of duty. To help us learn more about National Police Week, we are pleased to welcome Bill Alexander, Executive Director of the National Law Enforcement Officers Memorial Fund. His organization hosts the official National Police Week events in Washington, D.C. A retired police officer himself, Bill will share his unique perspective on the history of National Police Week and what the event means both to the surviving family members of the fallen officers as well as to the wider law enforcement community.

    Bill Alexander joined the NLEOMF with nearly 30 years of law enforcement experience, starting with the United States Air Force and then as a local police officer in Prince George’s County, a Maryland community just outside of Washington, D.C.  He started as a patrol officer and was quickly promoted through a variety of supervisory and command level roles such as media relations, internal affairs, police training academy, and command of the Hyattsville District station, the area which surrounds the University of Maryland.  He also forged strong relationships with local/state elected leaders, government officials, and advocacy groups as the department’s lead legislative liaison.  He holds a Bachelor’s degree in Management and a Master’s degree in Leadership from Johns Hopkins University.  Alexander’s leadership and extensive background in law enforcement will help ensure the Memorial Fund does not falter in its mission, to honor all those who fall in the line of duty.

    Find out more about Tyler Technologies

    Find out more about National Police Week

    Find out more about National Law Officers Memorial Fund 

    32 min
  • The Transformational Journey from Incarceration to Advocacy with Antong Lucky and Silas Deane III

    Antong Lucky's journey from being sentenced to time behind bars to becoming an advocate for those who are in his former shoes is nothing short of remarkable. In this episode, Antong shares his story in his own words, starting with how he found himself in front of a judge who deemed him "a menace to society." He recounts the challenges he faced in prison, including dealing with limited resources, and how he used his time to reflect and transform himself.

    Joining Antong in this conversation is Silas Deane III, founder and head of Tyler's Community Readiness. Silas shares his insights and experiences in helping incarcerated individuals have resources available to help them integrate back into society. Together, they explore the importance of opportunities and the need for greater support for formerly incarcerated individuals. This episode offers a powerful look at the impact opportunity has on individuals and communities and the potential for transformation and advocacy.

    About Antong Lucky

    As a child of an incarcerated father, Antong Lucky grew up in an impoverished, crime-ridden neighborhood in East Dallas, Texas, born at the same time as East Dallas experienced an alarming rise in crack cocaine and heroin use. Despite his high grades and passion for learning, Antong is introduced to gang life and its consequences.

    Eventually, Antong forms the Dallas Bloods gang, inaugurating a period in the 1990s of escalating retaliatory gun violence buoyed by a lucrative illegal drug enterprise until he is ultimately arrested and sentenced to seven years in prison. His journey through the doors of transformation came through the pain of incarceration and introspection that caused him to question the cognitive distortions embedded in him since childhood.

    Once in prison, Antong denounced his gang affiliation and began working to unite rival gangs, quickly rising to become one of the most respected and sought-after mentors in prison. A spiritual transformation further inspired Antong to return to his old neighborhood after early release, seeking to align with like-minded people dedicated to challenging systemic issues in U.S. communities through collective efforts. The work of an incisive, determined mind, A Redemptive Path Forward will take its place among the broadening canon of titles championing and investigating prison reform and societal transformation.

    About Silas Deane III

    Silas Deane III is an award-winning social technology innovator. He received Congressional recognition for his work across the nation. At 24 years old he developed and created the community readiness software, now part of Tyler Technologies which focuses on changing the future of incarceration in America. He has been featured in a Market Watch, Yahoo Finance, and more. He loves helping others achieve their dreams in innovation and entrepreneurship.

    Learn more about Tyler Technologies

     

    32 min
  • Government Payments Part 3: Trends and Emerging Trends with Sloane Wright

    Venmo, PayPal, Crypto, and more - payment methods have certainly changed and we talk about those trends  and how they impact government in our conversation with payments expert, Sloane Wright.  This is part three of our three-part series.

    Sloane is an experienced executive working with federal, state and local governments to deliver award winning technology and payment solutions for almost two decades with Tyler. He has led State division operations in the states of Alabama, Indiana and Florida and has been responsible for using innovation and technology to make all government agencies, including departments of transportation and motor vehicles, more accessible, secure and convenient for businesses and citizens.

    You'll learn more about the trends and emerging trends, and how Tyler Technologies is working to help governments address those trends to better serve their constituents.  

    Learn more about Payments

    Learn more about Tyler Technologies

    23 min

About Tyler Tech Podcast from Tyler Technologies

From the publisher's feed

Insightful and entertaining, the Tyler Tech Podcast explores the trends, technologies, and people shaping the public sector.

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