Tyler Tech Podcast from Tyler Technologies

With summer in full swing, the number of visitors to shared outdoor spaces such as state parks and campgrounds is just ramping up as families rush to get vacations in before the return of fall and the subsequent return of the school year. In this episode, we learn tips for planning those outdoor adventures from Melissa Miller, an outdoors enthusiast and influencer known as “Miss Rover,” who uses technology in the form of Tyler’s NIC Outdoor + US eDirect, for campground and outdoor recreation management.

Also in this episode, Rikki Ragland, Media Relations Manager for Tyler Technology, talks with Miss Rover about the importance of equity and inclusion in outdoor recreation, how the State of California recently launched innovative programs to help make outdoor recreation more accessible, and how technology plays a role in Miss Rover’s personal outdoor adventures. Enjoy Rikki’s conversation with Miss Rover.

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Have you received a jury summons in the mail and suddenly your shoulders drop?  Your friends say “well, I hope you don’t get selected”.  Trial by jury is an important part of our society but the experience can often be one we try to avoid.

In Episode 53 of the Tyler Tech Podcast, we talk with Scott Kerr and discuss how local government can improve this experience.  Scott is the General Manager of Tyler Technologies’ Jury Solutions business unit. The business specializes in developing software products and services that help courts streamline and improve the jury process. Over a 30-year career, Scott and his team have built and implemented jury management systems all over the world.

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Back on episode 40 of the Tyler Tech podcast, Alex Valvassori, the General Manager for Cannabis Licensing at Tyler Technologies hosted an episode looking into how Missouri handled medical marijuana licensing.

Alex is back today to speak with Andrew Brisbo and Gillian Schauer of the Cannabis Regulators Association (or CANNRA) about the quickly-rising and important topic of Cannabis regulation.  

Andrew was appointed by Michigan Governor Gretchen Whitmer to lead Michigan’s Cannabis Regulatory Agency (CRA) in April 2019. The CRA oversees the medical and adult-use marijuana industries, regulates hemp-derived products, and runs the state’s medical marijuana registry card program.  Andrew is also active in the Cannabis Regulators Association (CANNRA), a national organization of more than 40 US state and territorial regulatory agencies that provides policy makers and regulatory agencies with the resources to make informed decisions when considering how to approach the legalization and regulation of cannabis. He currently serves as CANNRA’s president, having been elected to the role in 2021.

Gillian Schauer is the Executive Director of CANNRA, Dr. Schauer has worked in public health and drug policy for nearly two decades and has a decade of experience working with federal and state agencies on cannabis policy, data monitoring, and research translation. Dr. Schauer is also an affiliate Research Scientist with the Addictions, Drug & Alcohol Institute at the University of Washington. She has more than 70 peer-reviewed research publications on cannabis, tobacco, and other substances. She has a PhD in Behavioral Science from Emory University, a Master of Public Health from University of Washington, and a Bachelor of Science from Northwestern University.

In this episode, you'll learn why CANNRA was formed, what work they do, and why it is important as the need for cannabis regulation rises. 

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"Cloud" gets thrown around as something we are moving towards, but you may be surprised how prevalent it has become in everyday life.  Russell Gainford, VP of Cloud Strategy and Operations at Tyler Technologies, joins host Jeff Harrell to discuss cloud adoption and the many ways the cloud benefits people both personally and professionally. Russell also shares how public sector leaders can make the most of the opportunities the cloud brings their jurisdictions.

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Cybersecurity is a fast-paced, important industry with few women leaders. As we celebrate our 50th episode, we sit down with Danelle Daley, a trailblazer who is transforming this growing field. Danelle is the Vice President and General Manager of Tyler's Cybersecurity division. Guest host, Rikki Ragland, and Danelle dive into why there aren’t a lot of women in cybersecurity, and discuss how a shift is occurring that could change the landscape of cybersecurity leadership in the future.

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More than half of Generation Z say they prefer to receive information from government via social media.  Heather Daniels, Sr. Social Media Specialist at Tyler Technologies, joins the podcast to talk about why this is true, and what government agencies can do to better reach this very important generation.

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As we move deeper into 2022, we want to share the key themes in the public sector we'll be talking about.  From our Tyler Tech Resource Center on Tylertech.com, to our Tyler Tech Podcast, these are themes impacting the public sector.  To uncover these, the Tyler Tech Editorial Manager, Meredith Trimble, joins the podcast.  She reveals each one, and goes into depth with relevant examples to illustrate why these are so important today.  

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On January 10th, a blog was posted on the Tyler Tech Resource Center from Seb Guerierro entitled, 2021/22 Cyberattack Trends & Projections. Episode 47 of the Tyler Tech Podcast is a companion piece to that blog post, and we’ll be further discussing Cyber Security Trends with Jim Macisso.  Jim is a Certified Information Security Manager and Account Executive with Tyler Technologies Cybersecurity Solutions team.  

From banking institutions and healthcare systems to local and state governments, Jim has been assisting a diverse array of clients in the public and private sector for nearly a decade to improve the overall effectiveness of their cybersecurity programs.

We’ll dive into the lastest in the ever changing landscape of Cyber security – things like the latest methods and how ready most organizations are for cybrer attacks so that you have the very latest information on the topic.

The checklist of items to help you be more cyber aware:

• Multifactor Authentication – Mandate a multifactor solution across the enterprise.  Especially for staff that hold elevated access levels, public-facing employee services, and cloud-based portals.
• Invest in a threat detection solution - Interactive attacks these days are designed to bypass automated monitoring and means of detection. Our Managed Detection & Response solution, provides 24/7 analyst surveillance, combined with artificial intelligence and machine learning to detect and prevent sophisticated or persistent attacks.
• Make sure your cybersecurity policies & procedures are kept up to date.
• Test your plans regularly
• Conduct Vulnerability Scanning
• Work to establish a cybersecurity-driven culture - Just as technology is critical in the fight to detect & stop intrusions… education & the action of end users plays a critical role in effective cybersecurity practices.
• Train and test your employees… and then train again.  Remember, best-in-practice cybersecurity behaviors can be the difference between a close call and a full-blown incident.

A direct link to the 2021/22 Cyberattack Trends & Projections blog

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Worker shortages have impacted many different industries including school transportation.  In this episode entitled, Tools for Addressing the School Bus Driver Shortage, we speak with Alfred Karam.  Alfred is the Director of Transportation for the Shenendehowa Central School district.  He is an experienced, award-winning Director Of Transportation with a rich history in the transportation, trucking, and railroad industry. He is skilled in negotiation, operations management, freight, coaching, and government.

His achievements include:

• New York Association for Pupil Transportation Art Shock Award winner - 2011
• School Bus Fleet Magazine Administrator of the Year winner - 2013
• National Association for Pupil Transportation Larson Quality Award winner – 2017
• And served our country as a Marine for 25 years with Transportation and Logistics as his specialty.

In this episode Kim Martin, one of Tyler Tech school transportation experts, speaks with Alfred to share how he has addressed driver shortages while maintaining the highest level of safety and service for all students at Shen.

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