UC Today

UC Today's David Dungay speaks to Jeannie Arthur, MD, Dstny for Service Providers

In this session, we discuss the following:

• An introduction to Dstny.
• A deep dive into Dsnty's products and go-to-market and implementation strategies.

Migrating unified communications (UC) systems has long been a nightmare for enterprises — plagued by downtime, hidden costs, and legacy PBX complexities. But what if those challenges were a thing of the past? In this exclusive UC Today session, Rob Scott sits down with industry experts to introduce Teleport by Nuwave — the groundbreaking tool that redefines UC migrations for service providers and enterprises.

With insights from Mark Bunnell, COO at Nuwave, alongside Tom Arbuthnot, a Microsoft Teams expert, and Zeus Kerravala, a renowned industry analyst, this session dives deep into the transformative power of Teleport. Discover how this innovation eliminates the headaches of UC migrations and prepares businesses for a disruption-free future.

Key Discussion Points:

• UC Migration Headaches: The panel dissects why migrations have historically been fraught with inefficiencies and hesitation, from legacy system complexities to soaring costs.
• Teleport in Action: A deep dive into Teleport’s game-changing capabilities, featuring a live demo showcasing its automation and simplicity.
• Industry Impact: How Teleport is poised to revolutionize sectors like healthcare, government, and enterprises still reliant on outdated PBX systems.
• Expert Insights: Honest reactions from Tom Arbuthnot and Zeus Kerravala on why Teleport stands out as a transformative solution for customers and partners.

Ready to leave legacy headaches behind? Visit nuwave.com to explore Teleport or connect with Nuwave’s team for a personalized demo. Don’t forget to subscribe to UC Today for more industry insights and innovations!

UC Today's David Dungay hosts Aahad Khalid, UC & CC Product Lead, Vodafone Business UK, and Phil Doherty, AVP Sales Engineering for International Global Strategic Providers at RingCentral.

In this session, we cover:

• The role of Telcos in UC and CC
• The best performance gains from businesses using an integrated UC and CC platform
• How to bring existing UC & CC services together or opt for an entirely new fully integrated provider

UC Today's Susie Harrison hosts Dominic McDonald, CEO, ULAP, to discuss the company's $1 Million Connectivity Pledge with ITU.

In this session, we cover:

• The challenges faced by communities across ASEAN in achieving equitable access to digital communication
• How ULAP adapts its global communication solutions to markets across ASEAN
• The infrastructure challenges in deploying ULAP Voice across the region
• Outcomes for local communities
• ULAP's long term vision for the telecoms landscape

UC Today's Susie Harrison hosts Tonna Tang, UK and Ireland Manager at Yeastar, and Paul Taylor, COO at Voiceflex. 

In this session we cover:

• The state of the UC, SIP and VoIP market in the UK
  
  
• How Yeastar and Voiceflex's partnership is bringing benefits to partners and resellers
  
  
• Their plans for 2025

UC Today's Kieran Devlin speaks to Tim Jalland, Solution Manager at VOSS.

In this session, we discuss the following:

1) The challenges of a large multi-national organisation's cloud telephony
2) The goals of the project and how VOSS underwent the audit and Discovery process
3) The financial benefits the organisation enjoyed from their cloud transformation

UC Today's Susie Harrison hosts Jamie Wheeldon, Chief Architect at Symity, for a wide-ranging discussion on the exciting feature announcements that came out of Microsoft Ignite 2024 and what's next in Teams and beyond. In this session we cover: 

• Key highlights and announcements from Microsoft Ignite, and their impact on customers 
• What Microsoft is doing with "agents" as part of their Copilot AI ecosystem, and how that represents a shift in how organizations will leverage AI going forward 
• New AI-powered features coming to Microsoft Teams 
• How Microsoft Places analytics and insights are leading businesses to rethink and optimize their office and hybrid work strategies 

As the year comes to a close, Rob Scott, joined by Tom Arbuthnot of Empowering.Cloud, and other renowned Microsoft Teams experts, explores the standout moments and innovations from 2024.

This lively discussion sheds light on the game-changing updates that enhanced Microsoft Teams' functionality, customer engagement tools, and AI-driven capabilities.

Here's what you'll discover:

• Top Numbers & Stats: Insights into Microsoft Teams’ user base growth, including 20M Teams Phone users and 1M Teams Rooms milestones.
• AI Innovations: Key features like Intelligent Recap and the upcoming Translator Agent poised to redefine how global teams collaborate.
• Contact Center Expansion: The rise of Dynamics 365 Contact Center and its integration with Teams and Azure Communication Services.
• Big Tech Upgrades: The seamless rollout of Teams 2.1, advancements in BYOD management, and the Microsoft Device Ecosystem Platform (MDEP).

Don’t miss the panelists’ predictions for 2025, including the anticipated impact of CoPilot, AI, and Teams Premium growth. Whether you're strategizing for hybrid work, streamlining your tech stack, or curious about the latest trends, this episode has something for everyone!

UC Today's Susie Harrison hosts Max Edwards, Product Evangelist at Kakapo to explore how contact center reporting and analytics software is evolving.

In this session we cover:

• how Kakapo's Vision 360 offer is tackling customer pain points following the loss of ECCR
  
  
• the most popular or important call metrics, and how they are changing

UC Today's Susie Harrison hosts Olivier Fontana, Senior Business Development Manager at MAXHUB. 

In this session, we cover:

• how interactive flat panel technology is redefining collaboration in hybrid work and learning environments
• how organizations can maximize the ROI of interactive flat panels in a rapidly evolving technology landscape
• security and data privacy in interactive flat panel technology
• the sustainability benefits of all-in-one technology